# Tako: the whole site in Markdown (English) # Tako | Employing in Brazil, solved > AI agents that handle operations so your team can focus on work that matters. Page: https://tako.ai/en/ · Português: https://tako.ai/pt/index.md ## Everything it takes to employ people in Brazil, solved. Tako does the work of people operations end to end, from recruiting to payroll and offboarding, and gives that capacity back to the whole company. Zero friction. Freedom to build. Book a demo [WhatsApp](https://wa.me/5511935036484?text=Hi!%20I%20came%20from%20the%20Tako%20website%20%28Home%29%20and%20want%20to%20talk%20to%20the%20team.) - What drove the people cost variation last quarter? - Which team has the highest turnover over the last 12 months? - Where did this month's payroll increase come from? - Build the headcount by team, splitting employees and contractors. - Project payroll cost for next quarter. - Compare average cost by seniority across teams. Companies already working with Tako Billions in payroll processed 60x faster closing The complexity ## Employing people in Brazil takes more work every year. That complexity eats into the whole company's capacity. It shows up in the payroll close, in the questions that reach payroll ops, in every manager's routine, in interviews waiting for a slot, in finance spreadsheets and in the lawsuits legal has to defend. 4.3 million labor court cases in 2025, the highest on record. One every seven seconds. TST, via Findes, August 2026 922 articles in the CLT, Brazil's labor code, applied to every person, every month. CLT, Decree-Law 5,452/1943 4,200+ collective bargaining agreements in Otto's knowledge base, each with its own rules for pay, working hours and benefits. Otto's collective agreements database How Tako works ## It all starts with your company's context, and that is what the agents work on. - Context Your company's people, with contracts, teams, locations, benefits and eSocial history, in a single base that updates with every hire, promotion, vacation and termination. The CLT and the collective agreements for each CNPJ are part of that base. - Calculation engine Every payroll value is calculated with the rule from the law and from each person's collective agreement, and opens up to show where it came from. Every edit is logged under the name of whoever approved it, with the before and after. - Products Tako Payroll, Tako Recruiter and Tako Benefits, all on the same base. - Otto and Nara Otto, Tako's AI agent, answers and acts with each person's context and the rule behind every answer. Alongside him, Nara runs Tako Recruiter's video interviews. - Where people are In the Tako app and in your team's AI tools, like Claude, Codex and Cursor, which connect to Tako through MCP. A request arrives with the same context on any channel. What Tako does ## What Tako does at each stage of people operations From job opening to offboarding, every stage connected to the same data. - Recruiting - Onboarding - Benefits - Vacation - Payroll - Bulk entries - Payments and accounting - Statutory filings - Legislation and agreements - Termination ### Recruiting Otto opens the role, Nara has the first conversation with each candidate on WhatsApp and runs the full video interview, and the competency assessment goes to the ATS you use. ### Onboarding The approved candidate fills in their own details through a link, and Otto takes the record to payroll and to eSocial with no one retyping anything. ### Benefits Every benefit flows into payroll with no manual entry. Tako follows each person from hire to termination, talks to the providers and takes the deduction straight to payroll. ### Vacation Tako tracks each person's accrual period and calculates vacation pay with the constitutional one-third bonus and the cash allowance, for the manager and your team to approve. ### Payroll CLT employees and contractors close in the same cycle, and every value on the payslip opens up to show the legal rule that produced it. ### Bulk entries You send the commission, profit-sharing, merit or co-payment spreadsheet to the AI your team already uses, and it builds the payroll entry with each person's before and after. Anything outside policy goes to the approval level that already exists, and nothing is saved until you confirm. Through Tako's MCP, in beta for admins with Google sign-in, in Claude, in ChatGPT through Codex and in Cursor. ### Payments and accounting Finance gets the payment file ready to upload to the bank and the tax slips already calculated, and accounting downloads the payroll in the layout of the company's accounting ERP. ### Statutory filings Tako submits eSocial and the other payroll filings and follows the government's response. When an issue depends on the company, the payroll specialist lets the right person know. ### Legislation and agreements Otto answers questions about the CLT and each CNPJ's collective agreement with the rule behind the answer, and when the union settles the annual raise, Tako calculates it with back pay for you to approve. ### Termination At offboarding, Tako calculates the severance with salary balance, notice period, prorated vacation and 13th salary and the FGTS penalty, and sends the event to eSocial. 40% of candidates choose to interview outside business hours Above 80 candidate NPS Tako Recruiter product data, May 2026. Book a demo How you get started ## From day one to the payroll switchover > “...switching payroll systems is heavy, it's never simple.” HR and payroll lead at a manufacturing company, in a conversation with Tako. That's why the first step happens on your company's own data, before any proposal, and your current payroll keeps running until Tako's matches it. ### eSocial Diagnostic Tako reads your company's eSocial and shows where people operations pay more than they need to and where the team loses time, like overpaid tax slips or events that come back with issues. You can do it with your current contract in place, and a payroll specialist walks you through what they found. Get the free eSocial Diagnostic ### Your data in Tako in days With an electronic power of attorney, Tako pulls your company's history straight from eSocial in three to four days, so your records arrive ready, without relying on your current provider to export the data. The agents start working on that history, and payroll runs in parallel with the current one until the numbers match, when the switchover happens. ### Start with recruiting In Tako Recruiter, Nara runs full video interviews with candidates for one of your open roles and sends the competency assessment to the ATS you already use, without touching payroll. 1. First step **eSocial Diagnostic** 2. First days **History pulled from eSocial** 3. Parallel payroll **Until the numbers match** 4. Switchover **Payroll closes on Tako** Results ## Results from companies already running on Tako 16x+ higher chance of being hired For candidates Nara recommends: 31% of recommended people were hired, versus 2% of the rest. Review 2 hours to review payroll It took 5 days with the previous accounting firm. With Tako, notes are made right on the payroll and every calculation opens on screen. Implementation 2 days to implement the first CNPJ That was the timeline in the proof of concept for a group with more than one CNPJ. Satisfaction +94 customer NPS From Tako's customer satisfaction survey. After the switchover ## What does more capacity mean? It's the operational people work that leaves your team's hands, without hiring anyone. Choose how many people your company has in Brazil. 1,000 Every year, at a company of 1,000 people **+12** people of capacity The time of 12 people working the whole year, without hiring anyone. It's the operational work Tako's agents take on that sits with your team today. 22,000 hours saved per year: the operational people work that no longer goes through HR, payroll ops, finance and managers. See Tako in action Each dot is a person in your company+12 people of capacity, every year Tako estimate: about 22 hours of operational work saved per year for each person in the company, across all areas. Capacity in people divides those hours by 1,760, one full-time work year, and rounds down. ## Enterprise ready [Trust center](https://trust.usetako.com/) SOC 2 Type I security controls verified by an independent audit. Complete Audit complete. LGPD personal data handled under Brazil's data protection law. Personal data protected. SSO sign in with the credentials your company already uses. Fewer passwords, less risk. SOC 2 Type II controls audited over an observation period. In progress In observation period. SOC 1 controls affecting customers' financial reporting. Audit in progress. Questions ## Questions that come up before switching ### Is Tako a BPO? Will I lose control of my payroll? Payroll runs on your company's data, and your team follows every number until it approves the close, asking Otto whatever it wants along the way. The AI agents make the entries, and a Tako payroll specialist handles pay codes and the collective agreement and checks the calculation before it reaches you. Your team asks for what it needs and approves what arrives ready. ### What stays outside Tako? Time tracking and occupational health and safety stay with partners, and Tako receives that data by integration or by file. Construction sites with their own CNO don't run on Tako today. If your operation depends on one of these, bring it up in the first conversation and we'll show how it works in your case. ### How does migration work? I'm afraid of losing our history. Tako pulls the history straight from eSocial with an electronic power of attorney, in three to four days, so your records arrive ready and you don't depend on your current provider to export the data. Anything from before 2018 comes in by spreadsheet, and payroll runs in parallel with the current one until the numbers match, with the switchover scheduled after that. ### I have a contract with my current provider, or I don't want to switch payroll right now. Can I start with Tako? Yes. The eSocial Diagnostic runs with your current contract in place and shows where the operation pays more than it needs to and where the team loses time. Tako Recruiter works without touching payroll. And since Tako pulls the history straight from eSocial with an electronic power of attorney, switching payroll doesn't depend on your current provider and can be planned for the date your contract ends. ### How much does it cost, and how do I take this to my CFO? Pricing is per person on payroll, and the proposal compares what you pay today line by line, including what sits outside your current provider's invoice, like supplementary payroll, payroll reopening, customization billed separately and review hours. That way your CFO decides based on the total cost of payroll. There's no lock-in penalty, and you can leave with 30 days' notice. Still have questions? [Message us on WhatsApp](https://wa.me/5511935036484?text=Hi!%20I%20came%20from%20the%20Tako%20website%20%28Home%29%20and%20want%20to%20talk%20to%20the%20team.) ## Schedule a demo Someone from the Tako team will take the next step with you. --- # About Tako > Tako builds AI agents that handle HR operations so people can do the work that really matters. Page: https://tako.ai/en/about/ · Português: https://tako.ai/pt/about.md ## About us Tako builds AI agents that handle HR operations so people can do the work that really matters. Tako in numbers R$ bi+ processed in payroll $ mi raised ## Why we exist Millions of hours are spent on work that only exists because there was no alternative. Closing payroll, checking data, fixing system errors. AI changed that. Tako exists for those who don't accept 'it's always been this way' as justification. For those who want to do work that matters and now have the tools to do it. ## Leadership ### Fernando Gadotti Founder & CEO Founder of DogHero ### Sebastian Mejia Founder & Chairman Founder of Rappi Over $31 million raised with Companies that trust Tako ## Tako in the News #### Elite of Brazilian AI: See the 10 Startups Ready for Raises of up to $100 Million in 2026 #### Tako raises R$ 100 million more to reinvent payroll with AI #### Ex-DogHero and Rappi founders launch Tako, corporate AI platform ## Work worth doing. Learn how Tako can transform your HR operations. [Talk to a specialist](https://tako.ai/en/#demo) --- # Our Manifesto > Discover what drives us and our vision for the future of work. Page: https://tako.ai/en/manifesto/ · Português: https://tako.ai/pt/manifesto.md ## Manifesto ## A New Canvas for the Country: A Brazil Without Knots Brazil is known for its colors, sounds, and dreams. We paint the nation in lyrics and melodies, through the hands of millions who do a lot with very little. We are the creativity that dances, the rhythm that becomes a solution, the beat that clears the path. But when it’s time to build, Brazil gets stuck. Tangled in conflicting rules. In fragmented systems asking for the same data ten times. In a maze of paperwork, acronyms, and deadlines that tie down even the most modern companies. The Brazil that knows how to improvise is the same Brazil that spends hours trying to understand the rules of the game. And while bureaucracy drains energy, innovation, and jobs, the vision of progress fades into the background. Technology offers us a chance — not just to change the system, but to shift the culture of building in this country. It’s time to draw a new canvas. One where payroll isn’t a minefield. Where hiring doesn’t take courage. Where building a business doesn’t keep you up at night. A canvas with less red tape and more trust. Fewer knots, more clarity. Less noise, more rhythm. But every new painting needs a new paper. A new stroke. A solid foundation. Tako is that foundation. A workforce management platform with AI at its core — where agents, data, and applications work together as the base of operations. We reduce cost, errors, and rework — creating the only reliable infrastructure on which Brazilian businesses can safely grow. Tako applies the right technology in the right place. Structured code for rule enforcement, where precision is key. AI, where it’s essential — to interpret language, learn from context, and operate 24/7 on volumes of data and tasks no human could handle. This kind of thoughtful engineering makes Brazil, for the first time, operable at scale. Tako unlocks the potential of Brazilian businesses by removing the friction of payroll, taxes, and compliance. It frees clients to focus on innovation and impact. That’s how we paint — together — the country that has always been in our hands. The country that builds. The country that gets things done. A Brazil without knots. --- # Tako Payroll & People Ops > Real-time payroll. Continuous calculation, automatic compliance, and zero surprises at closing. Page: https://tako.ai/en/products/payroll/ · Português: https://tako.ai/pt/products/payroll.md Tako Payroll ## Payroll in hours, not days. Continuous AI calculation, automatic compliance, and zero surprises at closing. Every number cites the law it came from. Live in 15 days Deterministic calculations Every claim cited Schedule Demo [WhatsApp](https://wa.me/5511935036484?text=Hi!%20I%20came%20from%20the%20Tako%20website%20%28Payroll%29%20and%20want%20to%20talk%20to%20the%20team.) Trusted by hundreds of companies NPS +94 World-class satisfaction Zero churn Never lost a customer SOC 2 Type 1 Information security The employee cycle ## From onboarding to offboarding. 100% automated. Every step of the employee lifecycle feeds payroll data in real time. No intermediate spreadsheets. 01 Onboarding Send a link, the employee fills in their data. Automatic validation, digital contract, and eSocial registration without rework. 02 Employee Changes Promotions, transfers, and salary changes automatically reflected in payroll, in real time. 03 Vacation Employees request, managers approve, and the system calculates. Deadline tracking, accruals, and provisions in real time. 04 Payroll Continuous calculation, not monthly. Entries, charges, and compliance updated with every event. Bank files and accounting integration. 05 Offboarding An agent that guides the entire termination flow: walks through each step, validates rules, and reduces errors. HR stays in control, without rework. Schedule demo Launch ## All your benefits in one place. Tako becomes the single point of contact for your benefits. It follows each person from hiring to offboarding, talks to your vendors for you and takes the deduction straight to payroll, with full visibility into cost. [Explore Tako Benefits](https://tako.ai/en/tako-benefits/) ## Contractors and employees on the same payroll, from fees to time off. Opens the cycle with fees already filled in, requests and validates the invoice, and calculates the net amount with a full calculation trail. In the same place where your employee payroll already runs on AI. - Invoice requested and validated, with no contract checked by hand - Contractor time off in the same flow, under its own contractor policy - Employees and contractors in one place, no side spreadsheet or extra tab Watch the video ## Otto answers, analyzes and acts across Tako. Otto is Tako's AI agent. It opens roles, handles hiring and employee changes, reads contracts, answers labor law questions and runs analyses. Ask about turnover, people costs or payroll variations: the answer comes from your real data, in real time. - Headcount and cost analyzed without leaving the platform - Historical variation investigated with a single question - Payroll scenarios projected on the company's real history - Turnover and pay distortion identified in seconds - Among other analyses your operation runs every day - What drove the people cost variation last quarter? - Which team has the highest turnover over the last 12 months? - Where did this month's payroll increase come from? - Build the headcount by team, splitting employees and contractors. - Project payroll cost for next quarter. - Compare average cost by seniority across teams. The labor law layer ## Labor law, alive inside payroll. Looking up the CLT, collective agreements, eSocial and case law is one more of Otto's functions. Ask anything about Brazilian labor law: the answer comes right away, with the norm behind it. - Questions on the CLT, collective agreements and eSocial answered on the spot - Collective agreements applied by company tax ID, alongside your own policies - Every payroll line explained by the rule that produced it - Can we deduct the transport allowance from a fully remote employee? - No. The transport allowance covers the commute between home and work. With no commute, there is no basis for the 6% salary deduction. If the company keeps the benefit as its own policy, it stops being a transport allowance and the deduction no longer applies. Security & compliance ## The payroll the CFO trusts and legal approves. Payroll errors are expensive. Not just financially: in reputation, labor lawsuits, and sleepless nights. Tako was built so every number is traceable and every rule is auditable. 99.9% accuracy Every calculation validated against current legislation. Full traceability Every value has the rule that generated it. If in doubt, see exactly where it came from. Integrated eSocial Automatic event submission. No manual entry, no delays. LGPD compliant Encrypted data, granular access control, log auditing. Monitored collective agreements Union updates detected and applied automatically. Complete audit trail Who did what, when, and why. Ready for internal or external audit. The Tako MCP ## Tako's intelligence, wherever you want it An orchestrator, not an API: it reads payroll, cross-checks your context, and writes the change back into Tako — in the tool you prefer. ### Works where you already work Claude, ChatGPT via Codex, and Cursor, in the desktop app. No switching tools to touch payroll. ### Large batches, with approval and audit log Make hundreds of role and salary changes all at once. It runs a sample, goes through the approval flow you already have, and logs every edit under your name. ### It confirms with you before writing It builds the before-and-after of every change, calculates the recurring impact including taxes and provisions, compares it against the approved budget — and only applies once you say go. ### It stops and asks before getting it wrong A salary band exceeded, a level that doesn't exist in the track, a raise above the policy cap. Anything off-pattern comes back to you, with the case explained. ## eConsignado on payroll, without ever opening Emprega Brasil. Law 15.179/2025 turned into a monthly duty for every CLT employer in Brazil: pulling active contracts from Portal Emprega Brasil, posting rubric 9253 in eSocial, enforcing the 35% margin, provisioning advance pay, vacation and termination, and issuing a dedicated guia in FGTS Digital. Tako Payroll syncs with Dataprev and runs the entire chain inside payroll. - Automatic Dataprev sync - Rubric 9253 preconfigured - 35% margin in real time - Advance, vacation and termination [Explore eConsignado in depth](https://tako.ai/en/econsignado/) ## Open any line on the pay slip. See exactly how it was built. Pick a rubric from a real pay slip and trace its full path. The LLM reads the law and decides which rule applies. The calculation engine runs the deterministic math. Every cent in the final value links back to its legal source. ## Enterprise ready [Trust center](https://trust.usetako.com/) SOC 2 Type I security controls verified by an independent audit. Complete Audit complete. LGPD personal data handled under Brazil's data protection law. Personal data protected. SSO sign in with the credentials your company already uses. Fewer passwords, less risk. SOC 2 Type II controls audited over an observation period. In progress In observation period. SOC 1 controls affecting customers' financial reporting. Audit in progress. Implementation ## From signed contract to your first payroll. In days. Most payroll migrations take 3 to 6 months and freeze a quarter. Tako runs your first folha in days because the import, validation, and parallel run are automated. - Assisted migration · Our team brings the data. You don't start from scratch. - No loyalty fee · The platform earns your business every month. - History stays yours · Even if you leave, your data stays accessible. Plan your migration ## Schedule a demo See how Tako can transform your HR operations. Our team will walk you through the platform in a 30-minute demo. --- # Tako Recruiter > Agents that interview candidates, connected to your ATS. Page: https://tako.ai/en/products/recruiting/ · Português: https://tako.ai/pt/products/recruiting.md ## Tako Recruiter Nara runs the interview over video — she listens, rephrases, digs deeper, and answers candidate questions like a human interviewer. Always available, no scheduling, with comparable scorecards straight to your ATS. Meet Tako Recruiter [WhatsApp](https://wa.me/5511935036484?text=Hi!%20I%20came%20from%20the%20Tako%20website%20%28Recruiter%29%20and%20want%20to%20talk%20to%20the%20team.) Trusted by hundreds of companies Under 2days From invitation to finished interview Median time between getting the link and finishing the interview: 40.5 hours. 41% finished the same day. 85% AI recommendations the recruiter approves Of the candidates Nara rates as a strong match (score ≥70), this share is approved by the recruiter. 75working days Recruiter days saved Screening and interviewing Nara ran in place of the team over the past 30 days. That is 600 hours, counted at 8 hours a day. 4.6/ 5.0 Candidate satisfaction with the interview Average score from candidates themselves at the end of the conversation, over the past 30 days. ## Interview every qualified candidate, without trading off speed, quality, or experience. Tako Recruiter uses Nara, the AI recruiting agent built by Tako. Before the first interview, Nara drafts the role's evaluation plan, evaluation criteria, and interview script; your team adjusts, and Nara starts interviewing. Every qualified candidate gets an invite and takes the interview whenever they want, with Nara leading the conversation based on each person's context. At the end, she writes a competency-based evaluation, with a score and justification for each criterion, using the same rubric for everyone. Every candidate can receive personalized feedback. With each role, Nara learns which signals predict good hires and improves your company's hiring process. Setup ## The role starts as a conversation Connected to your ATS, Nara already knows your open roles, the candidates in the queue and your company context. You say what the position is and she proposes the description, the competencies, the weight of each one and the interview script. To change anything, just say so. What you adjust on one role, she carries to the next. new ## WhatsApp screening Fast screening at scale: Nara talks to every candidate on WhatsApp at the same time and works out, in a few minutes, whether they fit the role. Candidate experience ## Video interview A full interview conducted by voice and video, available 24/7, in Portuguese, English and Spanish. Nara asks follow-up questions based on what the candidate says, digs in when an answer is vague, and records the language level in the report — with no need for a bilingual recruiter. Scheduling ## Whenever the candidate wants Nara interviews 24/7. Candidates pick the day and time that fit their life, including outside business hours, and reschedule on their own if they need to — without going through the recruiter. - More than 30% of candidates took their interview outside business hours - Under 2 days from invitation to finished interview - 41% of candidates finished the same day Criteria ## Your method in the interview You set the weight of each competency, the base questions, objective or in-depth, and the requirements that rule a candidate out. The criteria stay the same from the first candidate to the last; what changes is how the conversation goes, following what each one answers. Decision ## A structured, auditable scorecard Every candidate comes back with a score per criterion, a summary of the interview and a recommendation, always in the same format — a common basis for comparison, with no variation between interviewers. And every step is logged with a timestamp, from the invitation to the report. After the assessment, the decision belongs to the recruiting team. Data and pools ## Standardized data for later use Data is fed into Tako or into your ATS in a standardized form, ready for later use in talent pools — every interview enriches the base for the next roles. ## What candidates say From people who went through an interview with Nara. > The interview felt very natural. At several points I forgot I was talking to an AI and not to a person. > I loved how the AI could pull together what I had told it and ask new questions from there, building a natural dialogue. I thought it would be different, more rigid, and it surprised me! > I thought it was great: flexible scheduling, easy to follow, and she understood me really well. > How natural the conversation felt was incredible. The way the topics were raised, handled and developed keeps the process enjoyable and engaging. > The experience flowed well. I even felt more comfortable than in an interview with a person. > The interview was calm, clear and comfortable. I especially liked the feedback given along the way, and Nara's ability to analyze my answers and go deeper with personalized questions. It made the experience smoother, livelier and more interesting. > It was the first audio and video interview I did with an AI, and I found it very interesting. It flowed naturally, as if the conversation really were between two people. Congratulations to the developers! > I was impressed by the way she builds questions from what we tell her. Outstanding! ## Enterprise ready [Trust center](https://trust.usetako.com/) SOC 2 Type I security controls verified by an independent audit. Complete Audit complete. LGPD personal data handled under Brazil's data protection law. Personal data protected. SSO sign in with the credentials your company already uses. Fewer passwords, less risk. SOC 2 Type II controls audited over an observation period. In progress In observation period. SOC 1 controls affecting customers' financial reporting. Audit in progress. ## Why recruiting teams choose Tako Built for teams hiring across markets. Nara interviews in English, calibrated to local hiring culture, with questions that adapt to what each person brings. 001. ### From weeks to hours Interview entire candidate pipelines overnight. Your team wakes up to qualified shortlists, not hundreds of unread resumes. Better candidate experience002. Comparable scorecards across candidates003. Nobody leaves empty-handed004. ## Schedule a demo See how Tako can transform your HR operations. Our team will walk you through the platform in a 30-minute demo. --- # Tako Launches Tako Recruiter, a New Module of the Tako Platform Dedicated to Recruiting and Hiring > The module's first product runs full screening interviews via AI agents, with a competency-based scorecard and personalized feedback for every candidate. Native PT-BR, integrated into the Tako platform alongside payroll, onboarding and offboarding. Page: https://tako.ai/en/press/tako-announces-launch-of-tako-recruiter/ · Português: https://tako.ai/pt/press/tako-announces-launch-of-tako-recruiter.md Press ## Tako Launches Tako Recruiter, a New Module of the Tako Platform Dedicated to Recruiting and Hiring The module's first product runs full screening interviews via AI agents, with a competency-based scorecard and personalized feedback for every candidate. Native PT-BR, integrated into the Tako platform alongside payroll, onboarding and offboarding. by Tako Team•May 4, 2026 SÃO PAULO, May 4, 2026 — Tako today announced the launch of Tako Recruiter, a new module of its AI platform dedicated to recruiting and hiring. With this release, Tako's portfolio now covers the full employee lifecycle starting from recruitment, joining the existing products for payroll, digital onboarding, time off, and offboarding. The module's first product conducts candidate interviews via an AI agent and is available immediately for large Brazilian companies with high volumes of open roles per month. In high-volume recruiting, internal recruiting teams spend most of the week in candidate interviews. Calendars get blocked, qualified candidates wait days for a slot, decisions hinge on the interviewer's memory, and the employer brand is exposed to candidates who never hear back. Most companies have lived with this pain for years: the Head of People is held accountable simultaneously for time to fill, quality of hire, and candidate experience — metrics that are often in tension. Tako Recruiter resolves that pain. The interview is structured by competency, conducted by the AI agent at any hour of the day, with no scheduling dependency. The recruiter receives a comparable scorecard across candidates, with strengths, concerns, and suggestions for what to dig into in the next stage. Every candidate, including those who don't advance, can receive personalized feedback — something that is unworkable manually in high volume. "Recruiting and hiring is the next territory where agentic systems unlock real capacity for HR teams," says Fernando Gadotti, CEO and founder of Tako. "We're launching Tako Recruiter as the first module of a platform that intends to cover the entire recruiting funnel, starting at the stage where recruiting teams spend the most time today. Very soon we'll have solutions focused on other relevant pain points, such as high-volume sourcing and screening." Tako Recruiter integrates via API with a range of ATSs and offers manual operation for teams that want to start testing the solution quickly. Pricing is per interview conducted, with a configurable cost ceiling per client. --- # Privacy Policy – Tako Recruiter > How Tako Recruiter collects, uses, and protects candidates' personal data. Page: https://tako.ai/en/tako-recruiter/privacy-policy/ · Português: https://tako.ai/pt/tako-recruiter/privacy-policy.md Legal ## Privacy Policy – Tako Recruiter *Effective as of May 4, 2026.* WGMI TECNOLOGIAS LTDA. ("Tako", "WGMI", "we", "us", or "our") operates in compliance with applicable data protection laws, including the Brazilian General Data Protection Law ("LGPD"), regulations issued by the Brazilian Data Protection Authority ("ANPD"), and any other data protection rules applicable to us (collectively, "Data Protection Laws and Regulations"), and in accordance with this Privacy Policy ("Policy"). Tako is committed to observing the Data Protection Laws and Regulations and to safeguarding the security of any information it has access to or processes in the course of its operations, in particular information relating to an identified or identifiable natural person ("Personal Data"). As part of our services, we make available to our corporate customers ("Customers") Tako Recruiter, an automated interview solution that uses voice artificial intelligence to conduct interviews with candidates for job openings in an autonomous and efficient manner, in accordance with the criteria defined by the Customer responsible for running the recruitment and selection process. This Policy explains, in a simple, objective, and transparent manner, which Personal Data is collected, used, and processed by us during your use of Tako Recruiter, in addition to identifying with whom such data may be shared and the resources available to data subjects ("Data Subjects", "You", or "your") for managing their Personal Data. This Policy must be read carefully together with the Terms of Use, which describe the terms and conditions applicable to access to and use of Tako Recruiter. If, after reading this Policy, you still have any questions, or for any reason need to contact us about how we process your Personal Data, You may contact our Data Protection Officer ("DPO"): **Data Protection Officer** Leonardo Kazuhiko [privacidade@8arm.io](mailto:privacidade@8arm.io) **IF YOU DO NOT AGREE WITH THIS POLICY IN ITS ENTIRETY, WE ASK THAT YOU DO NOT USE TAKO RECRUITER.** This Policy is organized into the following sections: 1. Who the Processing Agents and Data Subjects Are 2. Purposes and Legal Bases 3. Which Personal Data we collect and process 4. Cookies 5. When we delete Personal Data 6. Who else will have access to your Personal Data and for what reason(s) 7. Your rights with respect to your Personal Data 8. How we store and protect your Personal Data 9. International Transfer 10. Artificial Intelligence 11. Changes to this Policy 12. Want to talk to us? ## 1. Who the Processing Agents and Data Subjects Are **Processing Agents.** Processing agents are the controller, who is responsible for the decisions relating to the processing of Personal Data ("Controller"), and the operator, who processes Personal Data on behalf of the Controller ("Operator"), in accordance with applicable Data Protection Laws and Regulations. **Customer as Controller.** The Controller of the Personal Data collected in connection with your use of Tako Recruiter will be our Customer — that is, the company running the recruitment and selection process you are participating in. The Customer is responsible for defining the purpose of the processing, as well as for determining the next steps of your recruitment and selection process. **Tako as Operator.** When we make Tako Recruiter available to our Customers, we act as Operator, since we process the Personal Data described in this Policy on behalf of Customers, who are responsible for defining the main elements of the processing of Personal Data — the processing operation, the purpose, and the duration of the processing — and are therefore considered the Controllers of the Personal Data. **Data Subjects.** In the context of the use of Tako Recruiter, the Data Subjects are the candidates for job openings who are enrolled in the recruitment and selection processes organized by our Customers. ## 2. Purposes and Legal Bases Personal Data may be used for the following activities: - **Identification** – To identify candidates when they access Tako Recruiter to take their interviews. - **Scheduling** – To schedule the interview at the time that best suits the candidate's needs. - **Interview** – To allow the artificial intelligence tool to conduct the interview in a voice and/or video session, through pre-defined questions based on the criteria of the job opening the candidate is applying for. - **Interview transcription** – To allow the interview to be transcribed so that the information provided by the candidate can be analyzed. - **Candidate analysis** – To prepare a summary of the key information related to the candidate, as well as an analysis of the candidate's compatibility with the job opening prerequisites determined by the Customer. - **Candidate feedback** – To prepare personalized feedback on the candidate's participation in the interview. **IMPORTANT:** the Personal Data provided during your use of Tako Recruiter will not be used to train artificial intelligence tools, whether by Tako or by any sub-operators contracted by Tako. Note that, since we process your Personal Data as Operators, on behalf of our Customers, we are not responsible for determining the legal basis for processing your Personal Data. The Controller of your Personal Data — the company conducting the selection process you are participating in — is responsible for choosing the most appropriate legal basis for our processing of your Personal Data. ## 3. Which Personal Data do we collect and process? The following Personal Data may be collected during your use of Tako Recruiter: **A. Navigation and Device Information.** Information collected through technologies such as cookies, pixels, identifiers, and other tools when you interact with Tako Recruiter. This information may include: - Information about the candidate's mobile device or computer, such as IP address; - Type of browser used; - The candidate's session duration on Tako Recruiter; - Navigation paths within Tako Recruiter; - The candidate's geolocation while browsing Tako Recruiter; and - Data on the candidate's behavior within Tako Recruiter. **B. Account Data.** Information requested from the candidate when they identify themselves in order to access the features made available on Tako Recruiter. In addition, we may also process your Personal Data when you contact us or our support team, for example. This Personal Data may include: - Full name; - CPF (Brazilian tax ID); - E-mail address; - The job opening the candidate is applying for. **C. Interview Data.** Information provided by the candidate during the interview conducted on Tako Recruiter. This Personal Data may include: - Full name; - Voice; - Image; - Professional experience; - Other Personal Data that the candidate chooses to provide during the interview. ## 4. Cookies Cookies are small data files capable of storing and recognizing information related to your browsing. During the use of and browsing on Tako Recruiter, three distinct types of cookies may be employed: - **User identification and authentication:** these cookies are intended to individually recognize users, allowing access to and use of restricted content and/or services on Tako Recruiter, as well as providing personalized browsing experiences. - **Security and detection of malicious activity:** these cookies are used to enable security features of Tako Recruiter, in order to help monitor and/or detect malicious activity or activity that breaches the Terms of Use. - **Performance and navigation analytics:** these cookies are intended to help us understand the performance of Tako Recruiter, evaluate audience, and analyze candidates' browsing patterns. When the candidate clicks on links that lead to a third-party site or service, that third party may employ other cookies. We remind you that this Policy does not cover the use of cookies by any third parties, and we are not responsible for the practices and privacy policies of such third parties. ## 5. When do we delete Personal Data? We have structured Tako Recruiter so that your Personal Data is not retained for longer than necessary. That is, we keep Personal Data only for the period during which it is needed for the purposes described above. ## 6. Who else will have access to Personal Data and for what reason(s)? To allow you to use Tako Recruiter to take interviews as part of your recruitment and selection process, we will share your Personal Data with the following third parties: - **Customers** – We will share your Personal Data with our Customers, who are the Controllers of your Personal Data, since we process Personal Data on behalf of and following the instructions of our Customers. - **Artificial intelligence tool providers** – Tako Recruiter is built using artificial intelligence tools provided by third parties. We may share your Personal Data with such providers in order to make the features described in this Policy available. We reiterate that your Personal Data will not be used to train such tools. - **Cloud provider** – We store your Personal Data in third-party data centers located in Virginia, in the United States. We currently use data center services provided by cloud computing operators such as AWS. ## 7. What are your rights with respect to your Personal Data? You, as a data subject, have the following rights and guarantees with respect to your Personal Data. We reiterate that, in our capacity as Operator, if you wish to exercise any of the rights below, you must submit your request directly to the Controller of your Personal Data — that is, to the company you have applied to. - Obtain confirmation that we process your Personal Data; - Access your Personal Data; - Correct Personal Data that is incomplete, inaccurate, or out of date; - Request anonymization, blocking, or deletion of Personal Data that is unnecessary, excessive, or processed in violation of the LGPD; - Request the portability of your Personal Data to another service or product provider; - Withdraw your consent for the processing of your Personal Data, whenever the processing is based on your consent; - Request the deletion of Personal Data processed based on your consent; - Obtain information about the possibility of not providing your consent and the consequences thereof; - Obtain information about with whom we share your Personal Data; - Object to processing that violates the LGPD; - Request the review of decisions made solely on the basis of automated processing of your Personal Data. ## 8. How do we store and protect your Personal Data? We store your Personal Data securely in restricted-access locations. We currently use data center services located in the United States and provided by cloud computing operators such as AWS. We adopt market best practices to prevent the loss, alteration, use, destruction, or any improper processing of your Personal Data. Although we adopt appropriate security measures to protect your Personal Data, no website or platform available on the Internet is fully secure. ## 9. International Transfer Your Personal Data may be transferred to other countries, including to our storage service providers located in the United States. **Form, duration, and purpose of the international transfer.** The international transfer occurs in an electronic and secure manner, through protected systems. The Personal Data is stored and processed for a period compatible with the established purposes and the applicable legal terms. The specific purposes of the international transfer of Personal Data include cloud storage of your Personal Data and processing by Artificial Intelligence tools. **Destination country of the data.** Personal Data may be shared with the United States, for cloud storage and processing by Artificial Intelligence tools. **Responsibilities of the processing agents.** In this and any other cases in which your Personal Data is transferred outside of Brazil, we will adopt all appropriate measures, as well as those required by law, to ensure that your Personal Data remains duly protected, and that such transfer is carried out in accordance with one of the mechanisms set out in the LGPD and in any other applicable regulations, which will establish the responsibility of the processing agents involved. ## 10. Artificial Intelligence You acknowledge that Tako Recruiter is based on artificial intelligence tools provided by third parties and that such tools may assist in automated decisions, such as the validation of information and the analysis of criteria compatibility. You may request the review of such decisions through the channels indicated in this Policy. ## 11. Changes to this Policy We may amend the provisions of this Policy at our discretion and at any time. Whenever we change this Policy, the new version of the Policy will be effective after being published on Tako Recruiter. We recommend that You consult this Policy periodically to stay informed about any updates that may be made. ## 12. Want to talk to us? You may file a complaint or clarify any questions through the Service Channels listed below. We will do our best to fulfill that mission through easy and attentive communication with you. --- # Terms of Use – Tako Recruiter > The terms and conditions for candidates' access to and use of Tako Recruiter. Page: https://tako.ai/en/tako-recruiter/terms-of-use/ · Português: https://tako.ai/pt/tako-recruiter/terms-of-use.md Legal ## Terms of Use – Tako Recruiter *Effective as of May 4, 2026.* ## SUMMARY OF THE TERMS OF USE In this section You will find a summary of the main points of our Terms of Use for Tako Recruiter (also referred to as "Nara"), an automated interview solution operated by **WGMI** that uses voice artificial intelligence to conduct interviews with candidates for job openings in an autonomous and efficient manner, in accordance with the criteria defined by our corporate customers ("Customers"), who are responsible for running the recruitment and selection process. Please note that this is only a summary to make it easier for you to read the Terms of Use as a whole. By accepting these Terms of Use, You may access Tako Recruiter and use it during your recruitment and selection process, as determined by our Customers. In general, to use such Services, You must: 1. Keep your registration data always up to date with **WGMI**; 2. Use Tako Recruiter and the Tako Recruiter Services as set out in these Terms of Use, and refrain from engaging in the practices prohibited in these Terms of Use; 3. Maintain the security and confidentiality of your Access Credentials; 4. Respect the Intellectual Property Rights of **WGMI** and of third parties; and 5. Ensure that access to Tako Recruiter and to the Tako Recruiter Services always takes place under adequate technical conditions. ## TERMS OF USE ### 1. INTRODUCTION 1. These General Terms and Conditions of Use (" **Terms of Use** ") contain the terms and conditions for the use of the Tako Recruiter platform, together with all of its content (" **Tako Recruiter** "), and the Tako Recruiter Services, and are intended to define the rules for access to and use of Tako Recruiter and the Tako Recruiter Services by USERS. Tako Recruiter is operated by **WGMI TECNOLOGIAS LTDA.**, a limited liability company, headquartered at Rua Iaia, 52, 3rd Floor, Room 7, Office 41, Studio 3, city of São Paulo, State of São Paulo, Brazil, enrolled with the National Registry of Legal Entities of the Ministry of Finance (" **CNPJ** ") under No. 45.645.560/0001-31 (" **WGMI** "). 2. Whenever the terms "WGMI", "we", "us", or "our" are mentioned, we are referring to WGMI; likewise, whenever the terms "USER", "you", or "your" are mentioned, we are referring to you, the USER, who is consenting to these Terms of Use and to the Privacy Policy in order to access and use Tako Recruiter and the Tako Recruiter Services. 3. In order to use Tako Recruiter and the Tako Recruiter Services offered by **WGMI** (as defined below) and the features made available through Tako Recruiter, it is necessary for **WGMI** to have access to certain personal data of USERS. Further details about the types of personal data collected and their respective purposes are presented in the [Privacy Policy – Tako Recruiter](https://tako.ai/en/tako-recruiter/privacy-policy/) of **WGMI**. 4. **BY USING TAKO RECRUITER AND THE TAKO RECRUITER SERVICES, YOU AUTOMATICALLY AGREE TO ALL THE RULES OF THESE TERMS OF USE AND THE OTHER CONDITIONS MENTIONED HEREIN, TAKING FULL RESPONSIBILITY FOR ANY AND ALL ACTS PERFORMED BY YOU ON TAKO RECRUITER, AS WELL AS FOR THE CONSEQUENCES RELATED TO YOUR USE. YOU MAY ALSO NOT EXCUSE YOURSELF FROM THESE TERMS OF USE BY CLAIMING IGNORANCE OF THEIR RULES AND CONDITIONS, INCLUDING ANY MODIFICATIONS TO THEIR PROVISIONS. IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS SET OUT BELOW, YOU MUST NOT USE TAKO RECRUITER AND THE TAKO RECRUITER SERVICES.** 5. These Terms of Use are fully available for consultation at the website [www.usetako.com](https://www.usetako.com/), and may be accessed by the USER at any time. ### 2. DEFINITIONS 1. To make it easier for you to understand and to avoid repetition, the complete list of defined terms used and their respective meanings is provided at the end of these Terms of Use. ### 3. THE USER'S BINDING ACCEPTANCE 1. The **USER** acknowledges and declares that: (i) they access Tako Recruiter of their own free will; and (ii) they accept these Terms of Use and the Privacy Policy – Tako Recruiter of **WGMI**. 2. These Terms of Use shall take effect on the date of their acceptance and are intended to govern the rights and obligations attributable to **WGMI** and to the **USER** in connection with access to Tako Recruiter and the use / provision of the Tako Recruiter Services. The **USER** shall be automatically and expressly bound by the conditions set out in these Terms of Use when using the Tako Recruiter Services by scheduling and participating in a meeting attended by the Tako Recruiter AI Agent, becoming bound and subject, as of that moment, to the rights and obligations set out herein. 3. Any communications sent and/or made available by **WGMI** to the **USER** through Tako Recruiter, e-mail, SMS, or telephone numbers provided by the **USER** at the time of their contact with the Tako Recruiter AI Agent are also considered an integral part of these Terms of Use. The **USER** 's use of Tako Recruiter shall imply the receipt of electronic communications sent by or on behalf of **WGMI**. If the **USER** does not wish to receive promotional communications, the **USER** may opt out at any time using the *opt-out* link that will be sent together with **WGMI** 's electronic communication. 4. **WGMI** may, at any time, amend these Terms of Use, which it will do by publishing the updated version on Tako Recruiter and giving prior notice to the **USER** by means of (i) sending a communication to the e-mail address registered by the **USER** on Tako Recruiter; (ii) a notice at the time of access to Tako Recruiter; and/or (iii) communication in any other manner to USERS. If the **USER** does not agree with the modifications, they may request the closure of their Account. 4.1. Updates to these Terms of Use shall take effect on the date of their publication, unless otherwise stated. 4.2. To identify the date and version of the Terms of Use in force, the **USER** must check the beginning of this document. 5. The **USER** declares that they recognize the electronic means and all of its stages as a valid means of contracting, as well as their identification at the time of contracting with **WGMI** as proof of their agreement with this contracting format. ### 4. WHAT DOES TAKO RECRUITER OFFER? 1. **Functionality.** Tako Recruiter allows the **USER** to access automated interview services that use voice artificial intelligence to conduct interviews with candidates for job openings in an autonomous and efficient manner (" **Tako Recruiter Services** "). 2. By using the features on Tako Recruiter and accepting these Terms of Use, the **USER** may take part in the interview in accordance with the criteria determined by the Customer responsible for running the recruitment and selection process. 3. **WGMI** may, at any time, expand the features and/or services offered on Tako Recruiter. The **USER** 's use of any new feature or service shall mean that the **USER** has fully accepted and adhered to the Terms of Use applicable to such features or services. 4. **WGMI** may, at any time, permanently or temporarily discontinue the Tako Recruiter Services made available through Tako Recruiter, upon prior notice to the **USER** and to the Customer, without any compensation being due. 5. **Access.** Tako Recruiter may be accessed through the interview link sent via e-mail or another means of contact (in the case of the **USER**) or through the application (in the case of the Customer). 6. **Operation.** Tako Recruiter operates through an internet connection, and its access and use are intended for the **USER** and the Customer. ### 5. REGISTRATION AND ACCESS 1. **Requirements.** To use the Tako Recruiter Services offered by Tako Recruiter, the **USER** must: (i) be 18 (eighteen) years of age or older; (ii) be a resident of Brazil; and (iii) hold an active enrollment in the Individual Taxpayer Registry of the Ministry of Finance (" **CPF** ") with the Federal Revenue Service. 1.1. As applicable, **WGMI** may request additional documents from the **USER** at the time of use of the Tako Recruiter Services offered by Tako Recruiter. 1.2. Minors under 18 (eighteen) years of age must be assisted by their legal guardians, who must complete the corresponding written authorization, pursuant to applicable law, with the minor under their authority and in their company. 2. **Registration.** The registration information, which shall include, without prejudice to other information that may be requested, the data that allow the identification of the **USER**, such as, where applicable: (i) full name or corporate name; (ii) CPF; and (iii) contact information (e-mail and telephone), will be provided by our Customers responsible for the job openings. For more information about the registration data collected, please see the Privacy Policy – Tako Recruiter of **WGMI**. 2.1. The **USER** and the Customer responsible for the job opening are solely responsible for the data provided, and are therefore criminally and civilly liable for the truthfulness, completeness, currency, and accuracy of the information provided. **WGMI** is not responsible for errors in the registrations made by USERS or by the Customer. 3. **Access Information.** Access to the Tako Recruiter Services will be carried out through contact via the e-mail provided by the Tako Customer responsible for the job opening. 3.1. The **USER** may request changes to the Access Information through the Support Channels or by contacting the Customer responsible for the job opening. 3.2. The **USER** undertakes to comply with any changes to the access requirements that **WGMI** may apply, adding additional authentication methods and/or criteria or modifying existing ones, in order to increase the security of Tako Recruiter and the Tako Recruiter Services and/or to comply with new security or technical requirements arising from applicable law. 4. **Interview.** From the moment they receive the contact, the **USER** may take part in the interview, in accordance with the following stages: 4.1. **E-mail Invitation.** After being approved for the interview stage, the **USER** will receive, at the e-mail address provided by the Customer, a formal invitation containing the necessary instructions to participate in the interview on Tako Recruiter. The **USER** is responsible for keeping their e-mail address up to date with the Customer responsible for the job opening and for regularly checking their inbox, including the spam or junk folder. **WGMI** is not responsible for the failure to receive communications resulting from incorrect or incomplete registration data. 4.2. **Scheduling.** The **USER** may choose to (i) take part in the interview immediately, by accessing the link provided in the invitation e-mail; or (ii) schedule the interview for a date and time of their preference, among the options available on Tako Recruiter, subject to the validity period of the invitation. The validity period of the invitation will be stated in the e-mail itself. **WGMI** does not guarantee the availability of all time slots in all circumstances, as there may be technical or operational limitations. Failure to attend the scheduled interview or failure to complete the interview within the validity period of the invitation may result in the elimination of the **USER** from the corresponding stage, at the sole discretion of the Customer responsible for the job opening. 4.3. **Interview.** The interview is conducted on Tako Recruiter, through an artificial intelligence tool, in a voice and/or video session, carried out through the Google Meet platform, owned by Google LLC, whose own terms of use are the sole responsibility of that company. 4.4. **Artificial Intelligence.** The **USER** acknowledges that Tako Recruiter is an automated artificial intelligence system and that the interview will not be conducted by a human being, unless expressly stated otherwise. 4.5. **Questions and Criteria.** The **USER** acknowledges that the interview will be conducted based on predefined questions according to the criteria of the job opening for which the **USER** is applying. The **USER** is responsible for ensuring the adequate technical conditions to carry out the interview, including a stable internet connection, a working microphone, and access to Google Meet. **WGMI** is not responsible for technical failures attributable to the **USER** and/or for any interruptions, failures, or unavailability of the Google Meet platform. 4.6. **Transcription.** The **USER** acknowledges that the interview will be transcribed so that it is possible to analyze the information provided by the **USER**. 4.7. **Analysis.** After the interview is conducted, a summary of the main information related to the **USER** will be prepared, as well as an analysis of the **USER** 's compatibility with the prerequisites for the job opening, as determined by the Customer. 4.8. **Feedback.** After the analysis is provided to the Customer, personalized feedback about the **USER** 's participation in the interview will be sent to the **USER**. The feedback provided is merely informative in nature and does not constitute a guarantee of approval, hiring, or any other outcome in the selection process. **WGMI** is not a party to the final hiring decisions, which are the sole responsibility of the Customer. The use of artificial intelligence in the interview process is a decision-support tool and does not replace human judgment in the earlier and/or later stages of the selection process, unless expressly stated otherwise by the Customer. 5. **Impact of Non-Participation.** **WGMI** does not determine the consequences arising from the **USER** 's non-participation in the interview stage conducted by Tako Recruiter. The effects on the progress of the selection process are defined exclusively by the Customer, in accordance with its own criteria and internal recruitment policies. The decision on how to treat the absence, refusal, or non-attendance of the **USER** at the interview with Tako Recruiter rests entirely with the Customer. 5.1. **WGMI** has no influence over the decision adopted by the Customer and is not responsible for its effects on the **USER** 's participation in the selection process. 5.2. The **USER** is advised to verify the specific conditions of the selection process directly with the Customer if they have any questions about the consequences of not participating in the interview stage with Tako Recruiter. ### 6. USE OF ARTIFICIAL INTELLIGENCE AND PREVENTION OF DISCRIMINATION 1. Tako Recruiter is an interview system based on artificial intelligence operated by **WGMI**. Its use in the selection process is intended for the structured collection of USERS' responses and the generation of comparative analyses based on objective criteria previously defined by the Customer. 2. **Measures to Prevent Discrimination.** **WGMI** adopts technical and organizational measures intended to promote fair, impartial, and non-discriminatory results, in accordance with the constitutional principles of equality and non-discrimination. 3. **Predefined Objective Criteria.** The questions posed by Tako Recruiter and the criteria used to evaluate the responses are configured in advance based on the specific needs of the job opening, according to the information provided by the Customer. 4. **Absence of Emotional and Biometric Analysis.** Tako Recruiter does not, under any circumstances, perform the following analyses: recognition or analysis of facial expressions; analysis of emotions or affective states inferred from voice, image, or text; analysis of voice timbre, intonation, or paralinguistic characteristics for evaluative purposes; analysis of biometric characteristics of any nature. The outputs generated by Tako Recruiter are based exclusively on the verbal content of the responses provided by the **USER** during the interview, compared against the objective criteria of the job opening. 5. **Sample Human Review.** **WGMI** will periodically conduct a human review of a representative sample of the outputs generated by Tako Recruiter, for the following purposes: quality control of the analyses produced by the system; verification of the presence of algorithmic biases or potentially discriminatory patterns; and assessment of the outputs' adherence to the objective criteria configured for each job opening. 6. **Continuous Monitoring.** **WGMI** will periodically assess the aggregate patterns of the outputs generated by Tako Recruiter in order to identify possible systemic biases, evaluative inconsistencies, or deviations from the established objective criteria. If monitoring identifies evidence of systemic bias or potentially discriminatory results, **WGMI** will adopt the appropriate corrective measures, which may include adjustments to the model, review of the evaluation criteria, or communication to the affected contracting companies. 7. **Right to Review of Decisions.** You may request a review of decisions generated by Tako Recruiter through the Support Channels. ### 7. REVIEW OF REGISTRATION AND INFORMATION 1. **WGMI** may request, and the **USER** undertakes to provide, at any time, additional information and documents in order to ensure the truthfulness and currency of the registration information, as well as compliance with the legal and regulatory obligations to which **WGMI** is subject. 2. The **USER** is aware that **WGMI** may carry out all the checks and/or requests that are necessary, directly or through third parties, to validate the information and documents provided by the **USER**, based on these Terms of Use and on the Privacy Policy – Tako Recruiter, including, but not limited to, checking information with the Brazilian Federal Revenue Service and analyzing data in the Customer Registry of the National Financial System – CCS, as well as credit restriction databases such as SPC and/or SERASA. 3. The **USER** 's information may also be processed together with that of other USERS for the purpose of generating segment analysis reports through big data, which may be shared with third parties. ### 8. IMPROPER USE OF TAKO RECRUITER 1. In the event of suspected improper access to Tako Recruiter or the Tako Recruiter Services by third parties, the **USER** must report the fact to **WGMI** immediately through one of the Support Channels. The use and access of the Account may be temporarily blocked until the **USER** receives new Access Credentials. ### 9. PROHIBITED PRACTICES 1. **Prohibitions.** You are aware of and agree that, while using Tako Recruiter, it is strictly prohibited to: assign, sublicense, sell, donate, dispose of, rent, distribute, transmit, or transfer, in whole or in part, to third parties, under any modality, on any basis, as well as copy, modify, expand, reduce, adapt, translate, decompile, disassemble, reverse engineer, or in any way economically exploit Tako Recruiter, including the data and information made available by Tako Recruiter, as well as use them (a) for purposes not provided for in these Terms of Use; or (b) for the creation or supply of other products or services that compete with Tako Recruiter;; disseminate or install viruses or any other malicious code, file, or software for the purpose of interrupting, destroying, improperly accessing, limiting, or interfering with the operation or security of Tako Recruiter, as well as the information, data, and equipment of **WGMI**, of other USERS of Tako Recruiter, or of third parties, or for any other unlawful purpose;; use and access Tako Recruiter, or perform acts, in a manner that impairs the security, integrity, availability, and/or normal operation of Tako Recruiter;; access Tako Recruiter, or any data contained therein, in an unauthorized manner, or perform any act that results in a violation of the privacy of other USERS of Tako Recruiter;; use the Access Credentials of a third party, or share your Access Credentials with a third party;; impersonate another person or conduct interviews via Tako Recruiter on behalf of third parties;; upload, transmit, disclose, display, send, or otherwise make available any content that violates the rights of third parties or is illegal, including, without limitation, content that is offensive to the honor and privacy of third parties, racist, discriminatory, pornographic, obscene, defamatory or slanderous, vulgar, prejudiced, or that may give rise to civil or criminal liability; and; perform any act contrary to the legislation in force and to these Terms of Use. 2. **WGMI** reserves the right, upon simple notice to the **USER** in question, to preventively suspend or cancel, at any time, the corresponding provision of the Tako Recruiter Services, in the event of mere suspicion of fraud, obtaining a benefit or advantage unlawfully, or failure to comply with any conditions set out in these Terms of Use or in applicable law. ### 10. RESPONSIBILITIES OF THE USER AND OF WGMI 1. **Use of Tako Recruiter.** The **USER** is solely responsible for the use of Tako Recruiter and must comply with the rules of these Terms of Use, as well as with applicable law. The **USER** agrees to use Tako Recruiter properly, in good faith, only for lawful purposes, and in accordance with the rules set out in these Terms of Use. 2. **USER's Obligations.** The **USER** is aware that, in order to access and use Tako Recruiter, they must: provide, whenever requested by **WGMI**, true, accurate, current, and complete information;; immediately update the information provided whenever it undergoes any change, including to ensure the receipt by the **USER** of any communications from **WGMI**;; maintain the security and confidentiality of their Access Information and of the interview links received;; respect, among others, the Intellectual Property Rights of **WGMI** and of third parties; and; ensure that access to Tako Recruiter and to the Tako Recruiter Services always takes place under adequate technical conditions. 3. **Means of access to Tako Recruiter and to the Tako Recruiter Services.** **WGMI** does not provide USERS with hardware devices, nor internet connection services or any other technical service necessary to use Tako Recruiter, exempting itself from any liability in this regard. It is the **USER** 's sole responsibility to: equip themselves with, and be responsible for, the hardware devices (computer, mobile phone, tablet, among others) necessary to access Tako Recruiter, as well as their internet access;; keep the environment of their devices for accessing Tako Recruiter secure, using specific tools for this purpose, such as antivirus, firewall, among others, in order to help prevent electronic risks;; use up-to-date and efficient browsers and/or, as the case may be, operating systems for the full use of Tako Recruiter, in accordance with the specifications provided by **WGMI**;; keep their antispam systems configured so that they do not interfere with the **USER** 's receipt of communications made by **WGMI**; and; bear any costs of internet connection and access for the use of Tako Recruiter. 4. **PENALTIES.** THE **USER** IS RESPONSIBLE FOR ANY AND ALL VIOLATIONS OF THESE TERMS OF USE AND OF APPLICABLE LAW, WHETHER BY ACTION OR OMISSION. IN THE EVENT OF AN INFRACTION COMMITTED BY THE **USER**, DUE TO THE BREACH OF THESE TERMS OF USE, VIOLATION OF ANY APPLICABLE LAW OR OF THE RIGHTS OF **WGMI** AND/OR OF THIRD PARTIES, THE **USER** SHALL BE LIABLE, BEFORE **WGMI** AND THIRD PARTIES, FOR ALL LOSSES, DAMAGES, AND HARM, DIRECT AND/OR INDIRECT, THAT THEY CAUSE, BEING SUBJECT, INCLUDING, TO THE CIVIL AND CRIMINAL SANCTIONS PROVIDED FOR IN APPLICABLE LAW. THE **USER** UNDERTAKES TO INDEMNIFY **WGMI** FOR THE DAMAGES CAUSED, INCLUDING IN CASES OF CLAIMS BROUGHT BY OTHER USERS AND/OR THIRD PARTIES. ARTICLES 186 AND 927 OF THE BRAZILIAN CIVIL CODE (LAW No. 10.406/2002) APPLY TO THESE PROVISIONS. 5. **DISCLAIMER OF LIABILITY.** **WGMI**, ITS AFFILIATES, PARTNERS, EMPLOYEES, OR COLLABORATORS MAY NOT, UNDER ANY CIRCUMSTANCES, BE HELD LIABLE (i) FOR IMPROPER ACCESS TO OR ACTIVITY IN YOUR ACCOUNT; (ii) FOR DAMAGES, DIRECT OR INDIRECT, THAT RESULT FROM, OR THAT ARE RELATED TO, THE MISUSE OR INABILITY TO USE TAKO RECRUITER AND/OR THE TAKO RECRUITER SERVICES, OR THE ACCOUNT, BY THE **USER** OR BY ANY THIRD PARTIES; OR (iii) FOR THE TRUTHFULNESS OF THE PERSONAL INFORMATION PROVIDED BY THE **USER**. 6. **Third-Party Services.** **WGMI** uses third-party services to keep Tako Recruiter operating (for example, hosting services). These services are the responsibility of the third parties that provide them, and for this reason are governed by their own terms of use. **WGMI** will, to the extent possible, keep the **USER** informed about the deadlines and measures taken to remedy any failures of such services. 7. **UNAVAILABILITY OF TAKO RECRUITER.** IN VIEW OF THE CHARACTERISTICS INHERENT TO THE INTERNET ENVIRONMENT, **WGMI** IS NOT RESPONSIBLE FOR ACCESS OR NAVIGATION FAILURES ON TAKO RECRUITER ARISING FROM CIRCUMSTANCES BEYOND ITS WILL AND CONTROL, SUCH AS INTERRUPTIONS OR SUSPENSIONS OF CONNECTION, INCOMPLETE OR FAILED COMPUTER TRANSMISSIONS, AS WELL AS TECHNICAL FAILURE, INCLUDING, WITHOUT LIMITATION, THE ELECTRONIC MALFUNCTION OF ANY NETWORK, HARDWARE, OR SOFTWARE OF THE **USER** OR OF THIRD PARTIES, INTERNET FAILURES IN GENERAL, POWER OUTAGES, AND ELECTRONIC AND/OR PHYSICAL MALFUNCTION OF ANY TELECOMMUNICATIONS NETWORK. ### 11. RIGHT OF REFUSAL, CANCELLATION, AND SUSPENSION OF REGISTRATION 1. **Cancellation by the USER.** The cancellation of the use of the Tako Recruiter Services by the **USER** may be carried out by the **USER** themselves by contacting us via e-mail at [support-recruiting@tako.ai](mailto:support-recruiting@tako.ai), at any time. 2. **Cancellation by WGMI.** **WGMI** reserves the right, upon simple notice to the **USER** in question, to preventively suspend or cancel, at any time, the respective registration and the corresponding provision of the Tako Recruiter Services, if it identifies the occurrence of misuse of purpose in the use of Tako Recruiter, operations outside the standard pattern of use, fraudulent or unlawful transactions, obtaining a benefit or advantage unlawfully, the provision of false, inaccurate, incomplete, or misleading information, the failure to provide additional information and/or documents, or the failure to comply with any of the conditions set out in these Terms of Use or in applicable law. In such cases, no compensation will be due by **WGMI** to the **USER** or to third parties for any direct and indirect damages caused. In the event of unlawful or fraudulent transactions that cause harm to third parties, the **USER** shall be responsible for any indemnities and/or reimbursements that may be necessary toward such third parties acting in good faith. The **USER** is aware of and agrees that **WGMI** may take all necessary measures to pursue and safeguard its rights, including judicial measures. 3. **WGMI** may cancel the provision of the Tako Recruiter Services, notifying the **USER**, in the following cases: (i) without cause, upon notice to the **USER** at least 30 (thirty) days in advance; and (ii) in the event of the **USER** 's death. ### 12. WGMI'S RIGHTS OVER TAKO RECRUITER 1. **Authorization.** Subject to these Terms of Use, **WGMI** grants the **USER** an authorization to use Tako Recruiter solely to benefit from the Tako Recruiter Services, provided that the **USER** complies with their obligations set out in these Terms of Use. The authorization granted herein does not allow the commercial exploitation of Tako Recruiter. 2. **WGMI Content.** All intellectual property rights relating to Tako Recruiter, as well as all of its features, are the exclusive property of and/or are licensed to **WGMI**, including with respect to its texts, images, trademarks, layouts, software, code, databases, graphics, articles, photographs, videos, audiovisual works, and other content produced directly or indirectly by **WGMI** (" **WGMI Content** "). 2.1. Tako Recruiter and the WGMI Content are protected by intellectual property law, including copyright, industrial property rights, and other rights. It is prohibited to use, copy, reproduce, modify, translate, publish, transmit, distribute, perform, upload, display, license, sell, exploit, scrape, and/or reverse engineer Tako Recruiter and the WGMI Content, for any purpose, without the prior and express consent of **WGMI** and/or its licensors. Any unauthorized use of Tako Recruiter and of the WGMI Content shall be considered a violation of the intellectual property rights of **WGMI** and/or its licensors. 2.2. **WGMI** reserves the right to alter or remove from Tako Recruiter, in whole or in part, the WGMI Content, including features, without prior notice to the **USER** and without any compensation being due, but in no case shall the **USER** 's rights be affected. 2.3. No provision of these Terms of Use shall be understood as a restriction or waiver of any rights of **WGMI** over Tako Recruiter, nor as an assignment to USERS of the intellectual property rights of **WGMI** and/or its licensors. 3. **Improvements.** Any and all development, arrangement, improvement, update, or new version made by **WGMI** and/or its licensors to Tako Recruiter, to its features, and/or to the WGMI Content, even if at the suggestion or request of the **USER**, shall be owned by **WGMI** and/or its licensors, and **WGMI** and/or its licensors may freely employ them and, without limitation, adapt, enhance, transform, reproduce, distribute, commercialize, register, assign, and license them, on any basis and at their sole discretion. 4. **Feedback.** You acknowledge that **WGMI** is free to use, apply, modify, publish, reproduce, and commercialize any comments, information, ideas, concepts, opinions, techniques, and/or any other materials contained in any communication that You send to **WGMI**, whether through Tako Recruiter or other communication channels, including, without limitation, any suggestion, request for improvements, or recommendations offered by You to **WGMI**, whether or not related to Tako Recruiter (" **Feedback** "). You hereby assign to **WGMI** all economic intellectual property rights related to the Feedback, free of charge, irrevocably, irreversibly, fully, perpetually, and globally, without any remuneration, recognition, payment, or compensation being due to You. You represent and warrant that, prior to this assignment, You were the holder of all intellectual property rights over the Feedback (to the extent applicable) and that the offering of the Feedback to **WGMI**, including this assignment, does not violate any rights of third parties. 5. All advertisements, offers, promotions, trademarks, texts, and third-party content displayed through Tako Recruiter are the property of their respective owners, and the improper use of any content or trademarks presented on Tako Recruiter is expressly prohibited. ### 13. HOW TO CONTACT TAKO RECRUITER TECHNICAL SUPPORT? 1. **Technical support.** The provision of the technical support service is limited to clarifications about the operation of Tako Recruiter, presupposing that USERS have knowledge of how to use the equipment through which Tako Recruiter is accessed, as well as of the operating system under which Tako Recruiter will be used. It is also presupposed that the computer or mobile device is properly configured to allow the use of Tako Recruiter and that the said equipment is in good working order. 2. **Limitations of support.** The Technical Support provided by **WGMI** does not cover the internet connection, internal network, and computers or mobile devices of USERS. **WGMI** is not responsible for the failure of Tako Recruiter to operate arising from internet connection failures or from the operation of the computers or mobile devices that you use to access Tako Recruiter. ### 14. SUPPORT AND COMMUNICATION CHANNELS 1. **Support Channels.** Only contacts made through **WGMI** 's official Support Channels will be recognized, including contacts made through the address [support-recruiting@tako.ai](mailto:support-recruiting@tako.ai). 2. **Communications to the USER.** All communications and notifications sent by **WGMI** to the e-mail address listed in the **USER** 's registration will be considered valid, and it is the **USER** 's responsibility to keep it up to date. ### 15. WHAT ELSE DOES THE USER NEED TO KNOW ABOUT THESE TERMS OF USE? 1. **Authorities.** Any action that constitutes, or may constitute, the practice of a crime or an act of bad faith or contrary to good morals will give rise to **WGMI** reporting it to the competent authorities, without prejudice to the other appropriate measures under these Terms of Use and applicable law, especially operations that may be covered by the legislation governing the crimes of money laundering or concealment of assets, rights, and funds. 2. **Independence.** These Terms of Use do not create any other form of relationship between the **USER** and **WGMI**, including, without limitation, agency, representation, partnership, association, employment relationship, or the like. **WGMI** shall remain an independent and autonomous entity. 3. **Assignment.** **WGMI** may, at any time, upon prior notice to the **USER**, assign the rights and obligations relating to these Terms of Use to companies within its same economic or corporate group, it being understood that the assignee will continue to comply with all the assigned obligations. 4. **Partial invalidity.** If any provision of these Terms of Use is deemed invalid, the validity of the remaining provisions of these Terms of Use shall not be affected and they shall continue to have effect. 5. **Forbearance.** Any omission or tolerance by **WGMI** in requiring strict compliance with the obligations set out in these Terms of Use shall not, under any circumstances, constitute novation or waiver, nor shall it prevent **WGMI** from enforcing these rights against the **USER** at any time. 6. **Governing law.** These Terms of Use are governed by the laws of the Federative Republic of Brazil. 7. **Disputes.** Any questions and situations not provided for in these Terms of Use should preferably be resolved by **WGMI** and, if they persist, shall be settled in the courts of the **USER** 's domicile. 8. **Contact.** If you have any questions or wish to make a comment, suggestion, complaint, or compliment to **WGMI**, You may contact **WGMI** by e-mail at [support-recruiting@tako.ai](mailto:support-recruiting@tako.ai). The **USER** 's use of Tako Recruiter or the Tako Recruiter Services indicates that they have read and accepted the entire content of these Terms of Use, becoming bound and subject, as of that moment, to the rights and obligations set out herein. ## APPENDIX — Definitions **"Tako Recruiter"** means the platform controlled and operated by **WGMI**, through which USERS may access the Tako Recruiter Services. **"Customer"** means the legal entity that contracts WGMI's services, including the Tako Recruiter Services. **"CNPJ"** means the National Registry of Legal Entities of the Ministry of Finance. **"Account"** means the account held by the **USER** on Tako Recruiter, so as to enable the use of the Tako Recruiter Services. **"CPF"** means the Individual Taxpayer Registry of the Ministry of Finance. **"Tako Recruiter Services"** means the automated interview services. **"Terms of Use"** means these General Terms and Conditions of Use. **"USER"** means the candidate for job openings who is enrolled in recruitment and selection processes organized by the Customers. **"WGMI"** means WGMI TECNOLOGIAS LTDA. --- # Tako Benefits > Benefits from carrier contract to payroll: the contract read by AI, the deduction with a full calculation trail, and enrollment changes handled by Tako. Page: https://tako.ai/en/tako-benefits/ · Português: https://tako.ai/pt/tako-benefits.md New ## All your benefits in one place. Tako becomes the single point of contact for your benefits. It follows each person from hiring to offboarding, talks to your vendors for you and takes the deduction straight to payroll, with full visibility into cost. Book a demo [WhatsApp](https://wa.me/5511935036484?text=Hi!%20I%20came%20from%20the%20Tako%20website%20%28Benefits%29%20and%20want%20to%20talk%20to%20the%20team.) The problem ## Offering more benefits is expensive to operate. 01 · The cause ### Every new benefit is one more operation. - Health plan - Dental - Meal allowance - Transit allowance - Wellness - + every new benefit Every new benefit brings a vendor, a portal with its own password, a cutoff date and a different file layout. When there is an integration, it rarely covers the full close. 02 · The consequence ### That's where errors come in. - You pay for people who already left The removal never reaches the vendor and stays on the invoice. - You don't know what you actually spend Cost per cost center doesn't exist anywhere. - New hires join with no eligibility check Nobody confirms the person got the right benefits. - Invoice and spreadsheet are matched by hand Every month end, with payroll closing in a few days. Without visibility, HR manages a budget it can't see. Launch ## That all changes now, with Tako Benefits. The video is in Portuguese. Lifecycle ## Benefits at every stage of the employee journey. From hiring to offboarding, the platform follows every moment that affects benefits. 1. 01 · hiring **Benefits set before day one** The person sees the plans available for the role, with cost and deduction impact. They confirm, and the benefit is in the first pay period. 2. 02 · promotion **Eligibility reviewed at every change** When the role changes, the platform reviews what becomes eligible, takes it to your vendors after HR approves, and prepares payroll. 3. 03 · termination **Offboarding with the right deductions** Each benefit is closed with your vendors, and deductions leave the final pay under the correct pay code. 4. 04 · close **Monthly enrollment report** Every addition and removal consolidated on the same base. Plan setup ## From contract to benefit in seconds. Drop the vendor contract into the platform. Tako reads the document and fills in name, type, vendor, term and amounts, with no manual typing. Employee ## The full picture of each person. Covered lives, company cost, payroll deduction and eligibility in real time, without checking each vendor's portal. Every action is logged with date and owner. Payroll ## The benefit is already on payroll, on the right line. Cost, deduction and net pay impact itemized on the payslip. No parallel checking and no gap between what was contracted and what was charged. 35+ benefits back-office agents ## Drop the comp cycle into the chat. Otto tells you what changed. Otto is Tako's agent, the same one you already use on the platform, now working on benefits. It reads the spreadsheet, compares it with employee records and flags who becomes eligible for a higher plan and who no longer is. Nothing reaches your vendor before HR approves. ## What takes a report today becomes a question for Otto. It answers right away, because payroll, records and benefits live on the same base. ## We don't just organize. We operate. The platform detects the event in the employee record, and Tako contacts the vendor: hiring, termination, promotion and upgrade. 1. Event in the record 2. Tako contacts the vendor 3. Change confirmed Without Tako operations - Missed enrollment and an employee without coverage - Unreported removal that stays on the invoice - Upgrade requested after the vendor's deadline With Tako operations - Every event becomes a tracked enrollment change - Removals reported within the monthly close - Invoice and payroll checked against the same base ## A single point of contact for all your benefits. Today, benefits run through brokers, each vendor's portal, spreadsheets, email, invoices and payroll. Tako now becomes the single point everything goes through. ## Everything you need to close payroll *without a spreadsheet on the side.* - payroll **Native payroll, from calculation to pay code** The deduction is born on payroll, with a calculation trail on every line. - automation **Enrollment changes run per event** Hiring, promotion and termination become changes with the vendor. - full management **Full lifecycle** From hiring to offboarding, with nothing left behind. - audit **Full traceability** Every action with date, owner and source. - visibility **Real cost, always visible** By plan, by vendor, by cost center and by person. - ai **AI works inside the platform** Comp cycles, bulk changes and answers about your workforce. Book a demo ## Book a Tako Benefits demo We show the product running on your setup: from the vendor contract to the payroll deduction. The call takes 30 minutes. --- # eConsignado (CLT payroll-backed loan): how it works in Brazilian payroll > Guide to CLT eConsignado in payroll: 35% consignable margin, rubric 9253 in eSocial, FGTS Digital, provisioning and the fines that follow any mismatch. Plus how Tako automates all of it. Page: https://tako.ai/en/econsignado/ · Português: https://tako.ai/pt/econsignado.md eConsignado · Tako Payroll ## Every 21st, your HR team opens Emprega Brasil. With Tako, that day does not exist. Brazil's new payroll-backed loan became a payroll obligation. Portal lookup, eSocial posting, rubric 9253, FGTS Digital guia, provisioning in advance and termination with FGTS held by the bank. Tako handles all of it, synced to Dataprev in real time. See the demo How it works in practice What it is ## What is eConsignado? Updated April 24, 2026 30-second summary eConsignado is Brazil's new private payroll-backed loan that CLT employees contract directly inside a government app. The employer is not part of the deal, but is required to withhold it on payroll, post rubric 9253 in eSocial and remit a dedicated guia in FGTS Digital every month. eConsignado is the private payroll-backed loan regulated by Brazilian Law 15.179/2025 and MTE Ordinance 435/2025. Employees contract the loan directly in the Carteira Digital do Trabalhador app, pick from 120+ approved banks, and have their margin validated in real time by Dataprev. The employer acts only as the withholding party. ### What changed in September 2025 Before the reform, private payroll-backed lending required an active agreement between the employer and the bank. The employee only got a competitive rate if the company had one in place. The new law removed that intermediary. Any CLT employee with margin can now contract with any approved bank, any day of the month. ### What the employer is now required to do Between the 21st and the 25th of each month, Dataprev releases a CSV in Portal Emprega Brasil with all active contracts by CPF. Payroll downloads it, cross-checks with payroll, respects the 35% margin, posts rubric 9253 in eSocial with incidences FGTS 31, INSS 00 and IRRF 09, and issues a separate guia in FGTS Digital. Companies that skip this face a 30% fine plus repayment of the amount not withheld. What changed ## Loans now run directly through the app, and a new duty landed on payroll. Law 15.179/2025 and MTE Ordinance 435/2025 removed the employer-bank agreement. Any CLT employee with margin can now contract a loan at any of the 120+ approved banks, and the employer is required to withhold and remit. ### For the employee - Contracts the loan directly in the Carteira Digital app, with no employer-bank agreement. - Picks from 120+ approved banks, any day of the month. - Consignable margin validated by Dataprev, up to 35% of available compensation. - Deduction hits payroll the month after the contract is registered in the portal. ### For the company (and payroll) - Monthly lookup on Portal Emprega Brasil, within the window from the 21st to the 25th, when Dataprev releases the file. - Posting under rubric 9253 in eSocial, with FGTS 31, INSS 00 and IRRF 09. - A dedicated guia in FGTS Digital, same deadline as monthly FGTS. - Proportional provisioning in advance pay, vacation and termination. - Margin recalculated on every payroll event: overtime, absences, bonuses. Step by step ## How to withhold eConsignado in payroll. The monthly routine every CLT employer now carries, in five steps that repeat every payroll cycle. 01 ### Lookup on Portal Emprega Brasil Between the 21st and the 25th of each month, Dataprev releases the CSV with active contracts by CPF. Banks can push data in until the last minute of the 25th. Downloaded on the 22nd? Download it again on the 26th to be safe. 02 ### Cross-check with payroll Each line in the CSV becomes a deduction. Check whether the employee has margin available, is on vacation, left the company, or already carries other active consignados in the cycle. 03 ### eSocial posting (rubric 9253) The deduction goes into event S-1200 (compensation), S-2299 (termination) or S-2399 (TSVE). Rubric 9253, with FGTS 31, INSS 00, IRRF 09. One wrong incidence rejects the entire file. 04 ### 35% margin enforcement The installment cannot exceed 35% of available compensation. If it does, partial deduction, note on the payslip, bank charges the balance directly. On termination, Tako applies the same limit to severance. 05 ### FGTS Digital guia The system generates a separate guia from monthly FGTS. Same deadline, same payment method. MEI and domestic employers settle it via the eSocial DAE guia. Special cases ## Four scenarios where payroll teams get eConsignado wrong. The 21st routine is just the start. Every off-cycle event turns into risk if the consignado calculation does not follow along. ### Vacation: proportional to days taken An employee with a R$400 installment taking 18 days of vacation in April, with 12 days worked. The monthly deduction splits proportionally: R$240 on the vacation slip and R$160 on the regular payroll. If the system charges the full installment on the vacation slip, margin breaks. If it only charges on the payroll, the company is flagged for under-withholding. ### Salary advance: provision what you pay A company that pays a 40% salary advance on the 15th has to split the consignado installment in the same proportion. A R$400 installment (already within the 35% cap on available compensation) has R$160 withheld on the advance and R$240 on the closed payroll. Total installment stays R$400, only the timing of the deduction changes. Without this provisioning, the closed payroll opens short and needs manual adjustment. ### Termination: the bank can hold the FGTS On termination without cause, the employee can pledge up to 100% of the FGTS severance penalty as collateral. At offboarding, the bank checks the balance and holds whatever is needed to settle the outstanding debt. Payroll teams that skip the simulation discover the hold when trying to issue the guia and the process stalls. ### Multiple contracts: the 35% ceiling applies to the set MTE Ordinance 933/2025 now allows multiple active consignado contracts within the same employment relationship, each with a different bank and installment. The 35% ceiling on available compensation applies to the set, not to each contract. If the total exceeds it, the company deducts only up to the cap and files a justification in Portal Emprega Brasil. The remainder is settled directly between the employee and the bank. Real risk ## Getting it wrong has a price now. MTE is already fining companies. Public data from the Ministry of Labor, Sept/2025. Fines are concrete, and exposure scales with headcount. 95,000 Companies fined by MTE in 2025 Wrong eSocial posting 30% fine Incorrect incidence on rubric 9253 rejects the S-1200 event. The fine on the amount due is 30%. FGTS Digital guia not collected 70,000 companies Companies that withheld the deduction but never issued the guia. All entered the MTE enforcement list. Deducting above the margin Lawsuit risk Going over 35% puts the employee in credit restriction. Direct labor lawsuit exposure against the company. Not withholding despite margin Repayment + fine The company owes the missed installment and pays the fine. Ignoring the file is expensive. How Tako handles it ## The 21st turned into an email notification. While other systems ship a report, a partial integration, or a tutorial on how to download the CSV, Tako syncs with Dataprev and runs the entire chain. ### Dataprev sync Tako pulls Emprega Brasil several times a day, from the 21st to the 26th. A flag on top of payroll reads "Consignado synced" with the time of the latest read. Nobody opens the portal. ### Rubric 9253, automatic Every new contract enters payroll with the rubric already configured, FGTS, INSS and IRRF incidences correct, and total amount, bank code and contract number pre-filled, without anyone posting anything. ### Margin in real time On every payroll event, Tako recalculates available margin. If the installment overflows, partial deduction, payslip note for the employee, running balance kept for reconciliation. ### Advance, vacation and termination Proportional provisioning in every scenario. On termination simulation, Tako shows the consignado impact on severance before payroll confirms the offboarding. Tako issues the guia inside the same payroll flow, with no extra tab, file or spreadsheet recalculation. ### Traceable calculation memory Every consignado line on the payslip is clickable: in three clicks, employee and payroll team see bank, contract, installment, balance and reason for partial deduction when applicable. > I used to spend three hours every month posting eConsignado by hand. Over 200 people, contract by contract, checking the 35% margin. First month with Tako: zero. It became an email notification. Head of Payroll at a Tako customer (200+ CLT employees), quoted in the eConsignado webinar, April 24, 2026 Transparency ### What Tako does not do on eConsignado - Is not part of the relationship between the employee and the bank. Contracting is the employee's, directly in the government app. - Does not set rate, term or installment amount. Pricing is owned by the approved bank the employee picked. - Does not pause the deduction at the employee's request. As long as the contract is registered in Emprega Brasil, the law requires the withholding. Schedule a demo Comparison ## What each operation actually delivers on eConsignado. Four operating formats applied to the same payroll scenario: what each one covers and where each one leaves a gap. | Capability | With Tako | BPO / Accounting firm | Legacy system | Spreadsheet + manual | | --- | --- | --- | --- | --- | | Portal Emprega Brasil lookup | Automatic, synced with Dataprev | Depends on BPO SLA | Manual, inside the system | Manual CSV download | | Rubric 9253 in eSocial | Automatic, incidences configured | Manual, returns at closing | Manual, incidence error risk | Manual posting on payroll | | Margin recalculation on every event | Real time, every payroll event | Check at closing | Monthly batch | Spreadsheet, no guarantee | | Advance, vacation, termination | Automatic, proportional per case | Often forgotten | Depends on prior config | Manual per case | | FGTS Digital guia | Issued inside the payroll flow | Delivered outside the system | Separate flow, another screen | Parallel manual process | | Termination simulation with consignado | Native, before confirming offboarding | Dedicated spreadsheet if any | Requires manual adjustment | Dedicated spreadsheet | | Regulatory updates | Calculation engine updated with the law | Depends on BPO team | Vendor patch | Payroll team's job | ## What payroll teams ask most about eConsignado. Direct answers for the questions that come up in every payroll closing meeting. ### Is the company required to withhold the consignado from the employee? Yes. If the contract is registered in Portal Emprega Brasil and there is margin available in the cycle, the company is legally required to withhold and remit. Refusal or delay triggers a 30% fine on the debt and can escalate to a Ministry of Labor enforcement action. ### What is the eSocial rubric for eConsignado? Rubric 9253, with specific incidences: FGTS 31, INSS 00 and IRRF 09. The deduction goes into event S-1200 (compensation), S-2299 (termination) or S-2399 (TSVE). One wrong incidence rejects the entire file. ### What is the consignado deduction ceiling in payroll? 35% of available compensation, which is gross pay minus mandatory deductions (INSS, IRRF). Voluntary deductions such as health plan, commuting and meal vouchers are excluded. If the installment does not fit, the payroll team deducts partially and notes the balance for the employee. ### Do I need to check Portal Emprega Brasil every day? Dataprev releases the file between the 21st and the 25th. Banks can submit until the last minute of the 25th. If you downloaded on the 22nd, download again on the 26th to be safe. With Tako, the lookup runs several times a day with nobody opening the portal. ### How does FGTS fit into consignado? The employee can pledge up to 10% of the FGTS balance as collateral and 100% of the severance penalty on termination. On some terminations the bank holds the balance to settle the outstanding debt. Tako simulates this scenario before offboarding. ### How does the deduction work during vacation and termination? Vacation: proportional to the days taken. Termination: respects the 35% ceiling over severance pay, on the specific rubrics that compose the base. Tako handles both cases with no manual intervention and shows the impact before confirmation. ### Do I need to provision consignado in the salary advance? Yes. If the advance is 40% and the installment is R$400, the provision in the advance is R$160 (40% of the installment). Without it, payroll closes short. Most systems do not handle this. Tako does. ### How long does it take to migrate to Tako? In 30 days, with assisted migration. The team brings over payroll history, parameters and rubrics. The company does not start from scratch, and eConsignado is configured from the first closing. See how Tako can transform your HR operations. Our team will walk you through the platform in a 30-minute demo. --- # eConsignado cheatsheet: the monthly payroll cycle on one page > Portuguese-only reference sheet for Brazilian payroll teams: monthly calendar, rubric 9253, 35% margin and risk matrix. Validated by Otto, Tako's AI agent. Page: https://tako.ai/en/cheatsheet-econsignado/ · Português: https://tako.ai/pt/cheatsheet-econsignado.md Tako cheatsheet · For Brazilian payroll teams ## This cheatsheet is written in Brazilian Portuguese. It covers the specific labor-law operation around the Brazilian eConsignado (CLT payroll-backed loan), regulated by Law 10.820/2003 and Ordinance MTE 435/2025. The content is not translated because the regulation is Brazil-specific. Read in Portuguese [Read the eConsignado overview in English](https://tako.ai/en/econsignado/) --- # eConsignado on payroll, without spreadsheets | Tako Webinar > 50-minute recorded session on the new eConsignado routine: Emprega Brasil, 35% margin, eSocial and live demo of Tako running it end-to-end. Page: https://tako.ai/en/webinar-econsignado/ · Português: https://tako.ai/pt/webinar-econsignado.md Recorded webinar ## eConsignado on payroll, without spreadsheets. 50 minutes with Tako's payroll and product teams showing how the Crédito do Trabalhador routine runs end-to-end: Emprega Brasil, margin calculation, eSocial rubric and a live demo. Recorded on Apr 24, 202650 minutes Content + demo + Q&A Full recording ### Unlock the recording Drop your work email and the video unlocks right away. We also send a copy so you can rewatch whenever. eConsignado is no longer new. What we show in the recording is the monthly routine every CLT payroll now carries. Whoever posts it in a spreadsheet is posting it wrong more often than they would like to admit. R$50B Contracted in 6 months 47M Eligible CLT workers What is inside ## Three blocks. One full process. The recording is split into short blocks. If you already know the regulation, skip to the demo. 00:00 — 12:00 ### What changed in payroll MTE Ordinance, Law 15.179, Payroll obligations, 35% margin, eSocial rubric and the risks for whoever posts it wrong. Straight to the point. 12:00 — 30:00 ### Lookup and calculation, in practice The 21-25 monthly window on Emprega Brasil, lookup by CPF, margin calculation with FGTS as collateral, and the problem of multiple contracts per employee. 30:00 — 50:00 ### Live demo + Q&A The team opens Tako and runs the full cycle: lookup, calculation, payroll posting, eSocial rubric, employee communication. The last 15 minutes are audience Q&A. > “Some institutions approve eConsignado even when the employee is already at the 35% cap. When the total lands on payroll, it is the payroll team who has to hold the deduction at the limit and tell the employee to sort it out with the bank.” Anderson Costa, New Business at Tako, during the webinar Who this is for ## The recording works if any of these sounded familiar. - eConsignado became a new routine on payroll and we have not closed the process yet. - I post it in a spreadsheet. I know there are errors, I just don't know where. - I have employees with 5, 10, 15 consigned contracts and I lose track. - The accounting firm handles payroll, but eConsignado ended up in a gray area between us. - We are considering in-housing payroll and want to see Tako in action. If your question is "what is eConsignado?", this recording will be too deep. Start with the MTE Ordinance and come back later. How Tako solves it ## eConsignado is already inside the payroll cycle. We built Tako so eConsignado is not a separate step. Margin, assignment and eSocial happen in the same flow — no spreadsheet, no manual reconciliation, no rework. Today ### Assignment and deduction in one cycle Tako reads assigned contracts via Dataprev, applies the deduction to the month's payroll, and returns the receipt to the bank without manual intervention. Margin ### 35% applied to the sum of monthly payments The margin is calculated on the sum of the employee's monthly eConsignado payments. If the total goes past 35%, Tako caps the deduction at the limit and signals payroll to guide the employee to talk to the bank. eSocial ### Rubrics and advance at the right pace Standardized rubrics, correct provisioning on advances, and S-1200 submission without rework. The payroll team gets the record, not the headache. ## Watched. Now what? If you want to see Tako running on your own payroll data, book a demo with the same team that appeared in the recording. If you are still studying the topic, our eConsignado page has the technical deep-dive. Book a demo with the webinar team [See how Tako handles eConsignado](https://tako.ai/en/econsignado/) --- # eConsignado: the DP manual to operate without liability | Tako Whitepaper > Annotated law, monthly workflow and 24-point audit matrix for Brazilian payroll teams running eConsignado under Law 15.179/2025 and MTE Ordinance 435/2025. Portuguese only. Page: https://tako.ai/en/whitepaper-econsignado/ · Português: https://tako.ai/pt/whitepaper-econsignado.md Whitepaper · eConsignado ## This whitepaper is written in Brazilian Portuguese. It covers Brazilian labor law applied to eConsignado payroll operations. A translation is not planned, since the regulatory content is specific to Brazil. Read in Portuguese [Read the eConsignado overview in English](https://tako.ai/en/econsignado/) --- # Tako MCP: payroll inside Claude > Watch the recording of Tako's MCP launch webinar: comp cycle, bulk contract edits, and profit-sharing posted to payroll, live, with AI. Page: https://tako.ai/en/events/webinar-mcp/ · Português: https://tako.ai/pt/events/webinar-mcp.md Recorded webinar · Tako MCP launch ## Tako MCP The close that used to take weeks, now in hours. We showed it live: payroll operated from inside Claude, from comp cycle analysis to bulk posting on payroll. June 19, 2026 Webinar5 live demos Watch the recording ## The full recording One hour showing payroll working inside Claude: comp cycle, bulk contract edits, and June profit-sharing posted to payroll, live, with no safety net. All five demos. Unlocks instantly ### Unlock the full recording Two quick steps and the player opens right here. We also send the link to your inbox so you can rewatch whenever you want. ~1h recording 5 live demos Real product, live Date June 19, 2026 Format Webinar with 5 live demos in Claude Presented by Tako's product and business team Audience People Ops and HR leaders, customers and guests What MCP Live was ## A real use case every HR team faces, in practice. The webinar took a process every people team knows, the merit and promotion cycle, and showed it end to end being operated from inside an AI tool. No concept slides. Real spreadsheet, real payroll, real posting, with the typos that always show up and the AI catching every one. The people who presented are part of the team that built and uses the MCP day to day. Payroll is the brain of the company's largest cost. The MCP is how we already work on that brain: talking, checking, and writing with safety. What the MCP is, in one line ## An orchestrator, not an API. An API moves a piece of data from one point to another. The orchestrator goes back and forth: it reads payroll, cross-checks it with your planning, and writes the change back into Tako. All from inside Claude, ChatGPT (Codex), or Cursor, with your own Tako login. You already use one of these tools. Now payroll lives inside it. What happened on screen ## A full comp cycle, from manager to payroll, in one hour. The story: a fictional company, Pulpo (octopus, in Spanish), a Tako customer, running the merit and promotion cycle. Each demo is a real piece of that process. 01 ### The spreadsheet that builds itself, in your company's design Claude built the comp cycle spreadsheet pulling name, department, manager, and salary straight from Tako, already in Pulpo's colors and font, with salary band validation built in and split by leadership. One manager can't see another's team. Nobody cut a report by hand. 02 ### The committee deck, with a real forecast The analysis that goes to the CEO: raise suggestions cross-checked with the salary policy and the budget. For that, Claude pulled the current payroll cost, CLT and PJ, from inside Tako, and showed where each department goes over or under. A deck that would take weeks came out in a few minutes. 03 ### Bulk contract edits, with the AI checking every line 22 people, 44 role and salary changes, from a single spreadsheet. Claude read it, matched it against Tako's data, found a duplicate name and asked before moving on, ran a test sample, and only then applied the batch. Everything went through the approval flow that already exists in the platform, logged under your name. 04 ### Promotion letters, written and sent A Claude skill confirmed in Tako who had role and salary changed, generated each person's letter in the company's design (different text for merit and for promotion), and sent it by email and Slack, asking for your approval before sending. 05 ### Profit-sharing posted to payroll, with the anomaly caught on the spot The bulk posting of profit-sharing on June payroll. The spreadsheet carried R$138 million for someone who earns R$6 thousand. Claude stopped, flagged the typo, and asked what to do. It found an incomplete name, a swapped name, and skipped people already terminated. Payroll recalculated on the spot. The same goes for commission, health-plan co-payment, and any line item. In one demo, the posting came from a photo of a handwritten sheet. The question everyone asks ## "But is it safe to let an AI touch payroll?" Payroll is never exposed. Every write follows six steps: ### Your login, your permissions You access the AI with the same Tako login. Without permission to edit, the AI doesn't edit either. ### Reads before acting It reads Tako's data before proposing anything. ### Asks when in doubt If it finds something off pattern, it stops and hands the decision back to you. ### Test sample It runs one case before applying the whole batch. ### Platform approval flow Contract changes go through the same approval steps you already have. ### Named log Every edit is recorded under your name, with date and time. Tako's structured data is what makes this trustworthy. The spreadsheet that arrives from the team always has an error. Tako is the source of truth that corrects it. Where it works ## It works where you already work. Claude (our recommendation, faster and with more features), ChatGPT via Codex, and Cursor. Use the desktop app, not the browser. The MCP is in beta and grows every week: today the focus is contract changes, employee records, and payroll postings. Hiring, offboarding, and transfers are on the way. Voices from the live chat > “We rolled out Tako recently and it was well worth it.” Live chat attendee · People Ops · Tako customer > “It's a very good payroll system, different from the others I've worked with. I've saved a lot of time at closing.” Live chat attendee · Payroll Administration · Tako customer > “It looks like a dream. How accurate is it?” Question from an attendee, answered live More than R$2 billion in payroll already processed by Tako. FAQ ## Questions from the webinar I already use a performance review tool. Is this still useful? Yes, and that's exactly where it gets stronger. If your tool has an MCP, you connect the two. If not, you export the report. The gain is cross-referencing performance with the real payroll cost, which only Tako has. Does the changed role go to eSocial right away? Yes. Tako is responsible for sending eSocial events. A change made through the MCP follows the same path. How are the logs of what came in through the MCP handled? Under your name. You access the MCP with your Tako login, so every edit is named, with date and time. Can I post commission, profit-sharing, and co-payment in bulk? Yes. Any payroll line item, from a spreadsheet or a report from another system. You can even schedule the posting. Do I use it in the browser or the app? In the desktop app. The MCP connects better there. Does it serve small and mid-sized companies? It does. Tako has small and mid-sized customers, not just large operations. ## Want to see this on your payroll? The full recording is right here. If you're already a customer, talk to the Agent Ops team to join the MCP beta. If you're not yet, book a demo and see the complete Tako. Watch the recording [Book a demo](https://tako.ai/en/#demo) --- # Webinar recording: Tako's MCP in practice > Watch ISA Saúde's payroll team show the dashboard, alerts and automations it runs on top of Tako with Claude, plus others from Tako's customer base. Page: https://tako.ai/en/events/webinar-mcp-na-pratica/ · Português: https://tako.ai/pt/events/webinar-mcp-na-pratica.md Recorded webinar MCP in practice With ISA Saúde ## A payroll of 300+ people checked in under two days, with Tako and Claude. ISA Saúde's payroll team opened up, live, the dashboard, alerts and automations it built on top of Tako, and the Tako team showed others already running across the customer base. The full recording, with the chat questions answered. Watch the recording Recorded on October 6 · One hour, no slides < 2 days to check a 300+ people payroll It used to take three or four days, checking by hand. ~15 days of work saved per month The team's own estimate, adding up the dashboard, alerts and information requests. 1 click to generate the contracts for 20 hires Downloading documents and placing signatures used to take up to two hours. Numbers reported by ISA Saúde's payroll team during the webinar. MCP in practice ## The full recording One hour with ISA Saúde's payroll team showing its own routine and the Tako team building automations live, on a demo account. The data on screen is fictitious or anonymized. Unlocked instantly ### Unlock the full recording Two quick steps and the player opens right here. Come back to this page whenever you want to watch it again. Recorded on October 6, 2026 Format One hour, with chat questions answered live Featuring ISA Saúde and Tako's AI Deployment team Who it's for Payroll, People Ops and HR, Tako customers or not Why it's worth watching ## It's a real payroll team's routine, shown by the people who run payroll. In 2024, ISA Saúde's payroll team swapped an outsourced accounting firm and spreadsheets for Tako, and since January it has used Claude connected to payroll through the MCP. In the webinar, they open up what they built along the way, with the screen shared and the chat questions answered on the spot, without a single slide. Who presented ## The people who showed the automations are the ones who use them. The payroll team at ISA Saúde, a home care company, opened up the dashboard and automations it uses every day, with the company's data hidden, and talked through what it had to adjust before each one worked. On Tako's side, the AI Deployment team, which builds skills together with customers, showed other automations on a demo account and answered the questions that came up in the chat. Guest ### ISA Saúde Payroll team Home care, Tako customer since 2024 Host ### Tako AI Deployment team Builds skills together with customers What you'll see in the recording ## Six automations running on top of Tako. Half come from ISA Saúde's routine, and the Tako team built the other half live or brought them from other customers, always on demo data. 01 ### The payroll dashboard that updates itself Headcount, terminations, cost per company, leave by type and the month-over-month comparison, pulled from Tako three times a day into a dashboard in Claude. Managers and Finance check it there without asking the payroll team. 02 ### The vacation notice sent in one click Claude reads scheduled vacations in Tako and sends a single email to the manager and the employee, with dates, payment day and the company's internal rules, such as using the hour bank alongside it. 03 ### The health plan invoice that turns into a check The invoice arrives by email, Claude reads it, updates the dashboard and separates the additions that need to go into the next review. The insurer's form comes out filled in with data from Tako. 04 ### The contractor invoice reminder that runs on its own Claude sees in Tako who hasn't sent this month's invoice yet, reminds each person on Slack or by email every week and, when the invoice arrives, uploads the file back into Tako. 05 ### The onboarding that starts in a conversation Data coming from the recruiting system, a manager's email or a spreadsheet becomes an onboarding in Tako, ready for the payroll team to review and approve. 06 ### The integration that becomes a skill for other customers The first integration with an occupational health platform took two hours of conversation to build. It became a skill, and the next customer set up the same integration in fifteen minutes. How it works ## What you do on Tako's screen, your team's AI starts doing alongside you. The MCP connects Tako to your company's Claude or ChatGPT. The AI reads and writes the same things you would on screen, with your login and your permissions: if someone manages one team, their AI only sees that team. And connectors add up. In the webinar, Tako with Gmail sends the vacation notice and reads the health plan invoice, and Tako with Slack chases the contractor invoice. When the AI says it can't do something yet, the Tako team takes the request and builds it, and reading invoices that arrive by email was ready within a week. The question everyone asks ## "But is it safe to let AI touch payroll?" Payroll isn't left exposed. Every write follows the same six steps, and that holds for a skill you wrote yourself: ### Your login, your permissions You access the AI with the same Tako login. No permission to edit means the AI can't edit either. ### Reads before acting It reads Tako's records before proposing anything. ### Asks when in doubt If something looks off-pattern, it stops and hands the decision back to you. ### Test sample It runs one case before applying the whole batch. ### Tako's approval workflow Contract changes go through the same approval steps as a change made directly in Tako. ### Named log Every edit is recorded under your name, with date and time. Tako's structured records are what make this trustworthy. The spreadsheet that comes from the team always has an error in it. Tako is the source of truth that catches it. How to start ## It works where your team already works. Claude or ChatGPT. Whoever manages the company account in the AI tool enables Tako's MCP once, and then each person connects with their own Tako login and inherits the same permissions they have on screen. Token usage comes out of the tool's own plan and tends to be small. From the webinar chat > “It was excellent, and you brought even more automation ideas.” Chat participant · Tako customer > “Here I built a skill in Claude and it files every document in each employee's record.” Chat participant Billions in payroll already processed by Tako. FAQ ## The questions that came up in the chat How do I connect Tako to Claude or ChatGPT? Whoever manages the company account in the AI tool adds Tako's MCP once. Then each person follows the connection guide and signs in with their own Tako login. The guides are just below, in the section for customers. How many tokens does this use? Usage comes out of the plan your company already has in Claude or ChatGPT, because it's your AI calling Tako. In practice it's small: so far no customer has run out of plan because of the MCP. Our Claude account is shared across the team. Who sees salaries? The AI inherits the permissions of the Tako login used to connect. On a shared account, everyone using it sees what that login sees, so connect with the lowest-permission user the team needs. Tako doesn't have the report I need. Can Claude build it? If the data is in Tako, yes. You describe the cut, for example one employee compared with another branch along with the payroll taxes, and the AI builds the file. Receipts and payslips also come out in bulk, in a single file. Does it work with Slack, Teams or Outlook? It works with the tools your AI can connect to. The webinar shows Gmail and Slack. If your company uses another one, it's worth testing the connection in the AI tool itself. What does Tako do without Claude? Payroll and the whole employee lifecycle: onboarding with the candidate filling in their own data, vacations with request and approval, terminations, payslips, receipts and statements available to the employee, and contracts generated for signature through ClickSign. The MCP brings all of that into the AI your team already uses. Does Tako help build the skills? Yes. The AI Deployment team books a conversation of about forty minutes, builds the automation with you and, if it fits other companies, turns it into a ready skill for the next customer to use. After the recording ## Bring us the task that takes up most of your payroll team's time. Already a Tako customer ### Build your first skill with the Tako team Connect the MCP with the guide and, if you want help, reach out to your Tako contact. In about forty minutes of conversation you leave with the automation running in your company's Claude. [Claude connection guide](https://tako-base-de-conhecimento.help.usepylon.com/articles/2352901676-manual-de-conex-o-mcp-claude?lang=pt-br) [ChatGPT connection guide](https://tako-base-de-conhecimento.help.usepylon.com/articles/6997568514-manual-conex-o-mcp-chatgpt?lang=pt-br) Not a customer yet ### See Tako with your company's scenario Payroll, onboarding, vacations and terminations connected, and your team's AI running all of it with the right permissions. A conversation with the Tako team shows how it looks with your company's numbers. [Talk to the Tako team](https://tako.ai/#demo) ## Watch the recording and bring your question to the Tako team. The recording opens right here after two steps. If your question is about your company's payroll, a conversation with the Tako team gets you there faster. Watch the recording [Talk to the Tako team](https://tako.ai/#demo) --- # Webinar recording: Folha PJ and Recesso PJ > Watch the Folha e Recesso PJ webinar: contractor payroll and time off running on Tako, invoices validated, net amounts, and every worker in a single place. Page: https://tako.ai/en/events/webinar-folha-pj/ · Português: https://tako.ai/pt/events/webinar-folha-pj.md Recorded webinar · Folha e Recesso PJ launch ## Folha e Recesso PJ Your contractors' month, from fees to time off, closed without spreadsheets. We showed it live: the pay period opening with fees already filled in, invoices collected and validated, net amounts calculated and the file ready for finance. And contractor time off with request, approval and balance in the same flow. All inside Tako, where CLT payroll already runs with AI: every worker in a single place. August 25, 2026 Recorded webinar End-to-end demo Watch the recording From the team already processing billions in payroll with AI. ## The recording, in full A contractor payroll month closing from start to the payment file, with contractor time off in the same flow and every worker in a single place. Full demo, no concept slides. Unlocked instantly ### Unlock the full recording Two quick steps and the player opens right here. We send the link to your email too, so you can rewatch anytime. What happened on screen ## The whole contractor month: from payroll close to time off. No concept slides: the real product running, in the flow Payroll teams operate every month. 01 ### The pay period that opens already filled in Every active contractor with recurring fees and deductions on screen. Anyone who joined or left mid-month shows up prorated, no calculator needed. 02 ### Invoice collection that stops being your job The system requests the invoices, runs seven automatic checks (amount, issuer and payer tax IDs, period, duplicates and more) and validates each one in seconds. You review only the exceptions, not the whole list. 03 ### Net amounts with a calculation trail Each line shows how the amount was composed. The contractor gets the amount to invoice and a PDF pay statement before the invoice even exists. 04 ### Time off with contractor rules, not CLT rules A dedicated time-off policy: naming, eligibility and split rules separate from CLT vacations. Request, approval and day balance in the same flow, reflected in the month's payroll. Date Tuesday, August 25, 2026, 11am (Brasília time) Format Recorded webinar with an end-to-end payroll and time-off demo Hosted by Tako's product and business team Who it is for Payroll, People Ops and finance leaders at companies with contractor teams Why we ran this webinar ## The contractor team grew. Closing stayed in the spreadsheet. In companies with large contractor teams, month end has a second payroll nobody systematized: chasing invoices over WhatsApp, checking amounts against contracts, calculating co-payments by hand, tracking time-off days in yet another spreadsheet and telling each contractor their net amount. It works until the month it does not: a wrong invoice, time off that never hit the payment, a duplicate payment. Folha PJ and Recesso PJ close that cycle inside Tako, where CLT payroll already runs with AI. What changes in your operation ## Every worker, one single place. Managing CLT in one system and contractors in a spreadsheet means closing two months every month. Inside Tako, both live together: fees, invoices, time off and CLT payroll in the same place, with the same AI and a complete view of your people cost, no parallel spreadsheet and no second system. FAQ ## What the audience asked Is this vacation for contractors? No. Vacation is a CLT concept. Tako manages contractor time off, with its own policy and naming, separate from your CLT team's vacations. Is the contractor payroll separate from CLT? It is, fully. Contractor payroll has its own screen, wording and rules, separate from CLT, and does not report to eSocial. You manage both employment types in the same place, each with its own logic. Does Tako execute the payment? Tako delivers a file ready for your finance team to pay through the bank or ERP, with bank details, net amount and the linked invoice. Execution stays where your finance team already works. Can I use only contractor management, without CLT payroll? You can. You can bring just your contractors into Tako, with a minimum contract. Let's talk to shape the terms for your scenario. I am already a Tako customer. How do I activate Folha PJ? Customers are being migrated gradually, with support. Talk to your Tako specialist to join the Folha PJ activation queue. ## Watch a contractor month close on screen. The full demo of the Folha PJ and Recesso PJ launch, unlocked in two steps. --- # People > Meet the extraordinary people behind Tako. Page: https://tako.ai/en/people/ · Português: https://tako.ai/pt/people.md People ## Extraordinary people for extraordinary challenges At Tako, every challenge is a learning opportunity, autonomy is the rule, and fun is part of the journey. ## Fellowship Program Summer Internship Undergrads A summer internship to build the future of HR with AI, side by side with the Tako team. Applications for the 2027 edition run from October to November 2026. Who Brazilian undergrads studying outside Brazil Internship stipend R$ 8,000/month Where On-site in São Paulo Duration 8 to 10 weeks [Explore the program](https://tako.ai/en/fellowship-program/) ## What they say about working at Tako Testimonials from those who live the Tako culture every day. #### “It's an environment with very talented (and cool!) people and we spend most of our time developing the product instead of dealing with bureaucracy and distractions.” Carla Teodoro Software Engineer #### “The most senior and also the most humble team I've ever worked with, motivated by a single purpose and with ambition in the right place.” Eric Oliveira Product Designer #### “Being in a space where I can test hypotheses and build the path with incredible people is a unique opportunity.” Leonardo Kazuhiko Security Engineer ## Team curiosities Tap to reveal Daniel Almeida I took zouk lessons for years and also sailing. I created the engine responsible for simulation, application and calculation of wage adjustments in payroll. Gabriela Trindade I lived 6 months in Maputo/Mozambique working on a project with the World Bank and work daily searching for talents to raise our team's bar even higher. Andre Spanguero Kanayama I played soccer almost every day at school, but only scored my first goal at 14; it was a big celebration. I worked on automating several key product features. Eduardo Quagliato I was a cub scout and played in a marching band. I have a list of all 800 movies I've watched since 2016. Here, I worked on the eSocial integration. Rodrigo Botti I once broke my foot doing the "Raul Gil jump". I worked on the user management panel and various improvements to the implementation process. Iara Silva I love doing makeup for people, it's one of my hobbies. At Tako, I help resolve customer demands with technical knowledge to support improvements. Felipe Duarte I was a Hawaiian canoe instructor and trained beach volleyball for 10 years, and I'm learning cello. My focus today is improving customer service using AI. Rodrigo Macedo I spent a night camping in the Sahara desert in Morocco, and dated my wife long-distance for years. I love increasing productivity by automating calculations. ## Those who've built the new before, and are doing it again at Tako. ### Fernando Gadotti CEO founded Doghero ### Sebastian Mejia Chairman founded Rappi ### Juliana Jordao Machado ex-QuintoAndar ## Solving hard problems is the new sexy. If that's also how you build, come join us. [View open positions](https://jobs.ashbyhq.com/tako) --- # Tako AI Fellowship Program > A summer internship at Tako for Brazilian undergrads studying abroad. June to August 2027, on-site in São Paulo. Page: https://tako.ai/en/fellowship-program/ · Português: https://tako.ai/pt/fellowship-program.md ## Fellowship Program Summer Internship Undergrads A summer internship building the future of HR with AI, at the company redesigning how businesses run it. [Apply now](https://jobs.ashbyhq.com/tako/792de6e9-c008-4292-be80-63d45736340c) Internship stipend R$ 8,000/month Duration 8 to 10 weeks Where On-site in São Paulo Who Brazilian undergrads studying outside Brazil Why Tako ## Here, you join to solve real problems. 8 to 10 weeks in which you own a meaningful project from week one, on-site at our São Paulo office. - **Real autonomy** You get a problem to solve, not a script to follow. - **High bar** We work with exceptional people, and that pulls everyone up. Direct, frequent feedback to help you grow. - **Speed** We ship and decide fast. Your idea turns into results in the short term. - **Close to decision-makers** Accessible founders and leaders. You learn from people who are references in their fields. - **Leave your mark** Room to leave your mark on a fast-growing company. AI and cutting-edge technology ## Everyone is talking about AI. Here, AI is both the product and the tool. - real agents Build with AI agents that run real processes. - modern stack The best AI tools on the market in your daily workflow. - growth and AI You finish the program far more fluent in AI and accelerate your development. That applies to any career. Choose your area ## Seven areas. You pick two, in order of priority. 01 ### AI Deployment Takes Tako's AI from the lab into customer operations: deploys agents, integrates systems and tunes workflows until they work. 02 ### Business Efficiency The team that makes the company run better from the inside: maps bottlenecks, automates processes and applies AI wherever it boosts productivity. 03 ### Engineering Builds applications that make the product ever more reliable, scalable and modern, using AI both internally and in the product. 04 ### Marketing Helps tell the story of a new category, AI for HR. Content, growth and brand in one place. 05 ### Sales (Business Development) Opens conversations with companies, understands HR's pain and takes Tako to market. 06 ### People Takes care of the people who make Tako happen: talent attraction, culture and team experience, using AI and our own product every day. 07 ### Product Turns law and operational chaos into product, while talking to customers, sizing the problem, and proposing and shipping solutions that improve the experience. Benefits ## What comes with the program. - **R$ 8,000/month** Internship stipend - **R$ 1,800** Flexible benefit (Swile) - **R$ 3,000** Housing allowance for those who don't live in São Paulo - **Health and wellness** SulAmérica health plan, Wellhub (Gympass) and Totalpass - **Breakfast** At the office, 3x a week Timeline ## From the selection process to your summer at Tako. 1. Applications October and November 2026 2. Selection process November 2026 to January 2027 3. Program at the Tako office June to August 2027 Summer 2026 ## See how the last edition went. From past fellows ## In the words of our first cohort. > My summer at Tako was one of the best choices I could have made for an internship. I had the chance to work directly with the team behind the platform we use for customer support and deliver a faster, more accurate customer service system. From onboarding to my last day, I learned a lot about project management, operations and, of course, payroll! What makes the program unique is the speed and the responsibility that come with the work, which makes it ideal for growing and picking up new skills over the break. Beyond the project, I used the 10 weeks to take in the office culture and meet inspiring people, and I loved taking part in the Tako Summit and CONARH. I highly recommend the program to anyone looking for great mentors and an environment with plenty of autonomy! Felipe Saneshima Brown University > My nine weeks at Tako were transformative. From very early on, the team encouraged me to share my ideas and contribute to discussions and decisions. By the second week, I could already see what I was building have real impact. Isabela Miyaki Northeastern University > Taking part in the Tako Summer program was a truly enriching experience. Not only did I get to work on something that directly impacts customers, I also got to interact with other areas of the company and better understand the many layers that make Tako's business work. For me, the best part was, without a doubt, the culture, especially the engineering culture. Everyone is very smart and experienced, and at the same time incredibly willing to help. I learned a lot and met wonderful people! Estela Baron Nakamura MIT Frequently asked questions ## Before you apply. ### I study abroad. Can I apply? Yes! The program runs during the summer break, from June to August. ### I study in Brazil. Can I apply? The June to August program is for Brazilians studying abroad, but we run an edition in December and January for students at Brazilian universities. ### Can I get a full-time offer afterwards? There is a fast-track to come back and a path to a full-time role. It is not guaranteed, but it is a real path. ### How long is the internship? 8 to 10 weeks during the break. Exact dates are announced when each program opens. ### What are the hours? 6 hours a day, on-site at our office in Itaim Bibi, São Paulo, with a schedule agreed with your team. ### I'm about to graduate. Can I take part? Yes. Graduating students are welcome, and the program is a great entry point to the fast-track and a full-time role. ### How does choosing two areas work? In your application, you list your 1st and 2nd priority. We consider both at first and settle on the best fit during the process. ### Do I need prior experience? No. We look for potential, curiosity and eagerness to learn! 2027 openings ## Ready to build with us? Applying takes a few minutes and could lead you to the summer that changes your career. [Apply now](https://jobs.ashbyhq.com/tako/792de6e9-c008-4292-be80-63d45736340c) Explore the areas --- # Tako Summit 2026 > Tako Summit is coming. August 4, 2026 at Parque Mirante, São Paulo. Save the date and register so you don't miss it. Page: https://tako.ai/en/tako-summit/ · Português: https://tako.ai/pt/tako-summit.md Join the interest list August 4, 2026, 8 AM to 7 PM Parque Mirante, São Paulo Countdown --days --hours --minutes --seconds ## A day to rebuild work. AI is already changing how companies operate, decide, and grow. Work hasn't caught up yet. Tako Summit brings together 500 leaders in São Paulo to discuss what that means in practice — and what every company needs to start doing now. A dense day, no fluff. Content from the people building the future of work with AI, debates other events won't touch, and conversations among the peers who decide. No stage for selling product. All at the Allianz Parque rooftop. First wave of speakers ## The first names are on stage. The keynote comes from Stanford, alongside the people who make people decisions at operations like iFood, QuintoAndar, and Neon. The lineup grows in waves through August. ### Jonathan Levav Professor Stanford ### Elisa Pereira Researcher Stanford Digital Economy Lab ### Tetê Fornea Managing Director Endeavor Brasil ### Raphael Bozza Partner & CHRO iFood ### Sarita Vollnhofer CHRO Alice ### Alejandra Nadruz Starian ### André Wicher Head of Marketing Tako ### Breno Dantas HR Director Doctoralia ### Breno Vaz VP of People & Legal Conexa ### Cadu Gonçalves HR & Legal Director Vixtra ### Camila Porto Melleiro HR Executive ### Carla Barone Partner ONEVC ### Carolina Abe People & CX Director Turbi ### Caroline Cabral Head of People ### Caroline Zucco Azion ### Dani Bruzzi CEO Ellas ### David Pires Founder & CIO Zig ### Erica Jannini Consultant ### Fernando Gadotti Founder & CEO ### Gabriela Cañas Nuvemshop ### Guilherme Weigert CEO & Co-founder Conexa Saúde ### Isabella Coutinho CHRO & CLO Kovi ### Juliana Jordão Machado People Director ### Léo Kaufmann Content Director & Curator RH Summit ### Marcela Ziliotto Pipo Saúde ### Pedro Maciel Business Growth ### Renan Maglione Customer Success & AI Deployment ### Renata Baccarat Ascenty ### Roberta Valezio Neon ### Ruan Caetano Head of People & Culture Conta Simples ### Veronica Jany Head of Business Transformation Amazon ### The next wave is coming New names are announced in waves. People on the interest list hear about each announcement first. Join the list Schedule ## August 4th, hour by hour. Keynotes and closing in the plenary, with two windows of simultaneous stages mid-day. When it is time to choose, you will want to be in both rooms. Dani Bruzzi · Event MC 08h00 – 09h00 Plenary ### Check-in, welcome coffee and networking 09h00 – 09h30 Plenary Talk ### Opening: why this event exists + Synopsis− Synopsis Fernando Gadotti, Tako's founder, opens the day by explaining the scale that will organize the next ten hours and the deal every speaker accepted to step on this stage: talk about what they have actually done, mistakes and numbers included. Fifteen minutes to understand how to make the most of the day, and thirty seconds to decide which of the two stages you will be at by 10:15. Fernando Gadotti · Tako 09h30 – 10h15 Plenary Keynote ### In the AI era, guess what became the central conversation among entrepreneurs Endeavor closely tracks Brazil's most relevant scale-ups and now measures, in a structured way, what they are actually doing with AI on the inside, not what they announce. Tetê Fornea, Managing Director of Endeavor Brasil, presents the data from that research and then opens the conversation: where companies started, who pulled adoption forward, where it stalled, and what is working. You leave with the scale you will use across every other session of the day, and an honest answer to the question that brought you here: where exactly is my company on this journey. Tetê Fornea · Endeavor Brasil Cadu Gonçalves (Vixtra) · Moderation 10h15 – 11h15 Stage 1 Fireside chat ### When AI becomes a criterion: Alice's fluency goal Alice made AI fluency a company-wide goal, sponsored by the CEO, with an August deadline and competency-based assessment. It is not training offered to whoever wants it: it is a criterion. Sarita Vollnhofer, Alice's CHRO, tells the decision from the inside: how the goal was built, how the assessment works in practice, what happens to those who do not get there, and what has already changed in the work of those who did. Carla Barone, from ONEVC, pulls the thread. The conversation happens in the exact month the deadline lands, so you hear the result, not the intention. Sarita Vollnhofer · Alice Carla Barone (ONEVC) · Moderation Stage 2 Roundtable ### What it is worth: the number that sustains the program Every AI program reaches the day when someone in leadership asks what it is worth. Here are three real, different answers. Camila Porto, a People Strategy specialist, has the number: an hour-bank predictive model that saved close to one million reais. Renata Baccarat, VP of HR at Ascenty, does not have a number yet, and tells how you sustain a program while building the data foundation from scratch in a sixteen-year-old company. Caroline Zucco, Head of People at Azion, had the discipline almost nobody shares on stage: shutting down an initiative that was not proving value. You leave with an honest yardstick to defend your next initiative, or to kill it. Renata Baccarat · Ascenty Camila Porto Melleiro · HR Executive Caroline Zucco · Azion Marcela Ziliotto (Pipo Saúde) · Moderation 11h15 – 12h15 Stage 1 Roundtable ### The process where AI went deepest: three paths in recruiting Recruiting is where AI adoption has gone deepest inside HR, which is why it is where a real base of comparison, with numbers on the table, already exists. Breno Dantas built a voice agent at Doctoralia over two years, got close to the accuracy he wanted, and today says he would have bought it ready-made. Isabella Coutinho, from Kovi, implemented a solution before the process was ready and turned the result into governance. Alejandra Nadruz, from Starian, created a committee that examines every new opening before it is posted and reduced the business partner team to a third. You leave with three comparable paths, the price of each, and a build-versus-buy position that applies to any process, not just recruiting. Breno Dantas · Doctoralia Isabella Coutinho · Kovi Alejandra Nadruz · Starian Léo Kaufmann · Moderation ### Year one of adoption: what gets built before scaling Year one is where adoption either gains structure or becomes a collection of loose experiments. Roberta Valezio started from a baseline of hundreds of spreadsheets a week at Neon, consolidated systems before touching AI, and set goals in every area, including measuring what got worse along the way. Gabriela Cañas structured Nuvemshop's program with a CEO memo and a goal of time freed per business partner, and explains why token usage tells you nothing. Breno Vaz launched an AI-first manifesto at Conexa Saúde, watched a hackathon freeze adoption, and corrected course with grassroots champions. Three different year-one mechanics, with the cost of each. Roberta Valezio · Neon Gabriela Cañas · Nuvemshop Breno Vaz · Conexa Juliana Jordão (Tako) · Moderation 12h15 – 13h30 ### Lunch 13h30 – 14h15 ### When the AI deck meets the operation Everyone has an AI strategy on paper. Few people describe what happens the day it meets the routine: goals that collide, roles that did not exist, processes nobody had mapped, managers who agree in the meeting and change nothing afterwards. Veronica Jany has spent her career leading large transformation programs in complex operations and speaks here in a personal capacity, free to tell what she saw, got wrong, and fixed. You leave with a vital-signs checklist to know whether your company's program is alive or already a zombie nobody switched off. Veronica Jany · Amazon Caroline Cabral (Turbi) · Moderation 14h15 – 15h00 ### 51 AI implementations that worked: what they did differently An MIT study estimates that 95% of generative AI pilots produce no measurable financial impact. Elisa Pereira, researcher at the Stanford Digital Economy Lab, went to study the others. She is co-author, with Erik Brynjolfsson, of the Enterprise AI Playbook: 51 implementations with proven value, across 41 organizations in seven countries, 61% of which grew out of an attempt that had failed before. The presentation is in Portuguese and brings the study's most uncomfortable finding for this audience: support functions, HR included, were the most frequent source of resistance, ahead of the users themselves. Published field research, with the selection bias acknowledged by the author herself. Elisa Pereira · Stanford Digital Economy Lab Erica Jannini · Moderation 15h00 – 16h00 ### When the founder decides: AI, structure, and HR's role Three founders look back on AI adoption in their own companies: whether it came from the top or the base, what they measured, what they abandoned with money already spent, and what they would do differently. Guilherme Weigert runs Conexa Saúde, a telehealth operation with more than thirty million patients served, which went AI-first by manifesto. David Pires is leading Zig's redesign with AI at the center of the operation. Fernando Gadotti founded Tako AI-first and tells what breaks when a company is born that way. Part of this conversation is about you: how founders see HR's role in this shift, said to your face. Guilherme Weigert · Conexa Saúde David Pires · Zig Pedro Maciel (Endeavor) · Moderation 16h00 – 16h45 ### Work redesigned: how we are expanding team capacity with AI It is estimated that half of all jobs will be reshaped by AI within the next 2 to 3 years. Who redesigns that work? Juliana Machado, People Director at Tako, argues this is People's new mandate: designing the processes, the roles, and the goals of work done by people and agents together. As a backdrop, the real case of the recruiter on her team, who now trains the AI agent that interviews alongside her, and how her job has expanded over the past months. A conversation about stepping away from the edge of the process and taking on the architecture of the work system. Juliana Jordão Machado · Tako ### Implementation from the inside: what broke along the way This is the panel of those who carry the operational pain. Ruan Caetano brought hiring time at Conta Simples down from twenty-two to eight days, and tells which step had to be redone after going live. Carolina Abe leads People & CX at Turbi, a mobility operation that lives on shifts, scale, and seasonality. Implementation as it really is, with the messy data that surfaced once AI came into use, not as it looks on a slide. Carolina Abe · Turbi Ruan Caetano · Conta Simples Renan Maglione · Moderation 16h45 – 17h45 ### Why adoption stalls: the four human forces Thousands of companies handed their teams AI and waited for productivity to climb. It didn't. The thing getting in the way isn't the software. It's four human forces we already understand pretty well: expert overconfidence, the threat people feel to their own identity, the trouble we have trusting a judgment that came from a machine, and our habit of refusing to forgive a single algorithmic mistake (even though we forgive dozens of human ones a day). Stanford GSB's Jonathan Levav digs into why AI tends to stall inside organizations, and what makes it easier for people to actually accept and use. The core idea: stop treating AI as a replacement for expertise and start treating it as expertise amplified. Get the human side right, and the productivity follows. Jonathan Levav · Stanford André Wicher (Tako) · Moderation 17h45 – 18h30 ### How iFood went AI-first: the journey told from the inside By the end of the day, iFood will have been mentioned on stage more often than any other company, and not by accident. To close, Raphael Bozza, iFood's CHRO, tells the journey of making the company AI-first: when it became a decision, what broke along the way, the role HR took on in the shift, what he would do differently, and where the journey has not yet arrived. The CHRO-to-CHRO version, hard chapters included. Raphael Bozza · iFood 18h30 – 20h00 ### Happy hour Why attend ### What you'll learn How AI is changing people, operations, and strategy decisions at companies that have already moved to action. You leave with a framework, not motivational bullet points. Ready to rethink your processes on Monday. ### What to expect A day away from your operation has to be worth the day. That is why curation has a single bar: the people on stage have put AI to work for real and are willing to open up what worked, what broke, and what they would do differently. ### Who you'll meet HR directors, CHROs, CEOs, CTOs, and founders. Curating the 500 seats serves one purpose: making sure the person next to you carries decisions a lot like yours. Here, the hallway conversation is worth as much as the stage. Joining the list is free. Your spot is confirmed later, after a profile check. We'll tell you first. The form opens in steps so you do not lose momentum. Click and finish in a few fields. --- # Tako Summit sessions: AI in HR, off the slide > Watch the Tako Summit recordings: CHROs and founders from Alice, iFood, Conta Simples, Turbi, Doctoralia, Kovi and Stanford on what AI really changed inside the operation, with the numbers and the mistakes. Organized by the stages of AI adoption. Page: https://tako.ai/en/tako-summit/sessoes/ · Português: https://tako.ai/pt/tako-summit/sessoes.md Sessions library Browse the sessions13 sessions available The sessions ## The Tako Summit, recorded. No fluff. The conversations that rebuild work with AI, from the people actually doing it. Every session brings the numbers, the mistakes and what the leaders would do differently. No stage for selling product. The stages of adoption ## Start where your company is. The sessions are in the order they happened at the Summit. Each one carries a stage of AI adoption as a lens, from diagnosis to the company that made the whole turn. 1 Diagnóstico Onde a sua empresa está de verdade? 2 Evidência O que os projetos que deram certo fizeram de diferente? 3 Decisão Construir, comprar ou decretar: quanto custa cada caminho? 4 Implantação O que quebra quando a IA encontra a operação? 5 Jornada Como fica a empresa que atravessou a virada inteira? 18 min Diagnóstico9h00 · Abertura ### Abertura: por que este evento existe Uma hora de trabalho no Brasil gera US$ 21. Nos EUA, US$ 91. Por que a conta não fecha, e onde o RH entra. Fernando Gadotti Watch 42 min Diagnóstico9h30 · Plenária ### O que os founders passaram a falar quando a IA entrou A Endeavor transcreveu 2.687 mentorias de founders. A menção a IA nas conversas sobre gente saltou de 20% para 57% em dois anos. Tetê Fornea 35 min Decisão10h15 · Palco 1 ### Quando a IA vira critério: a meta de fluência da Alice A Alice transformou fluência em IA numa competência com nota. Quem não é fluente nem entra no ciclo de avaliação, e 95% já passaram. Sarita Vollnhofer 40 min Evidência10h15 · Palco 2 ### Quanto isso vale: o número que sustenta o programa Todo programa de IA chega ao dia em que a liderança pergunta quanto aquilo vale. Aqui estão três respostas reais, incluindo um preditivo que evitou perto de R$ 1 milhão. Camila Porto Melleiro +2 50 min Decisão11h15 · Palco 1 ### O que custa fazer a IA funcionar: construir, comprar ou decretar Uma construiu. A outra comprou. Na terceira, o conselho decretou. Três caminhos para a mesma decisão, com o preço de cada um na mesa. Breno Dantas +2 45 min Implantação11h15 · Palco 2 ### O primeiro ano da adoção: o que se monta antes de escalar Manifesto do CEO, um hackathon que congelou a adoção e o time de gente como o menos seguro com IA. O primeiro ano por dentro, com o custo de cada escolha. Roberta Valezio +2 Implantação13h30 · Plenária ### Quando o deck de IA encontra a operação Recebeu o mandato: 'agora IA é com você'. Em vez de correr para a execução, começou por uma pergunta: qual é o problema que estou tentando resolver? Veronica Jany Jornada13h30 · Fireside ### A transformação de IA na Natura, sem largar a essência Um ecossistema de 12 mil pessoas e mais de R$ 22 bilhões de receita. A tese: IA não é sobre eficiência, é sobre ampliar a ambição. Gleycia Leite Evidência14h15 · Keynote ### 51 implementações de IA que deram certo Estima-se que 95% dos pilotos de IA não geram impacto financeiro. Elisa Pereira, de Stanford, foi estudar os outros. Elisa Pereira 44 min Jornada15h00 · Palco 1 ### Quando o founder decide: IA, estrutura e o papel do RH Três fundadores fazem a retrospectiva da adoção de IA nas próprias empresas: o que mediram, o que abandonaram com dinheiro já gasto e o que fariam diferente. Guilherme Weigert +2 38 min Jornada16h00 · Palco 1 ### Construindo organizações AI-first e o novo papel de People nos times Uma recrutadora fazia 12 entrevistas por dia. O time redesenhou o processo, não o cargo. E o trabalho dela mudou de lugar. Juliana Jordão Machado Implantação16h00 · Palco 2 ### A implantação por dentro: o que quebrou no caminho A Conta Simples derrubou a contratação de 22 para 8 dias. A Turbi fecha a folha em um dia. Aqui está o que quebrou antes de funcionar. Ruan Caetano +1 Jornada17h45 · Encerramento ### Cultura inegociável na era da IA 27 mil agentes criados em um ano, IA como critério de contratação e um digital twin que respondeu sozinho no Slack. O RH do iFood, por dentro. Raphael Bozza ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Discover Tako](https://tako.ai/en/products/) --- # 51 implementações de IA que deram certo | Tako Summit > Estima-se que 95% dos pilotos de IA não geram impacto financeiro. Elisa Pereira, de Stanford, foi estudar os outros. Page: https://tako.ai/en/tako-summit/sessoes/51-implementacoes-de-ia-que-deram-certo/ · Português: https://tako.ai/pt/tako-summit/sessoes/51-implementacoes-de-ia-que-deram-certo.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Evidência14h15 · Keynote42 min ## 51 implementações de IA que deram certo Estima-se que 95% dos pilotos de IA não geram impacto financeiro. Elisa Pereira, de Stanford, foi estudar os outros. Elisa Pereira · Stanford Digital Economy Lab Moderation Erica Jannini Preview ### Watch the full session Leave your work email to watch this session. About the session Elisa Pereira, pesquisadora do Stanford Digital Economy Lab, apresenta o estudo que assina com Erik Brynjolfsson: 51 implementações de IA com valor comprovado, em 41 organizações de sete países. O Q&A é conduzido por Erica Jannini. O dado que mais incomoda esta plateia é sobre quem trava a adoção dentro das empresas. ## What you take from this session - Os custos invisíveis: 77% dos desafios que derrubam um projeto de IA não têm nada de técnico: gestão de mudança, qualidade de dado, redesenho de processo. - Por que 61% dos casos de sucesso já tinham fracassado antes, e o que a permissão à falha tem a ver com isso. - O 'vale da morte' entre prometer o resultado e capturá-lo, e os aceleradores que fazem o projeto atravessar. - O achado desconfortável: as áreas de suporte, RH incluído, foram a fonte mais citada de resistência, à frente dos próprios usuários. - Por que o modelo virou commodity e a diferença está na organização, não na tecnologia. > “A diferença nunca esteve no modelo. Sempre esteve na organização.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # A implantação por dentro: o que quebrou no caminho | Tako Summit > A Conta Simples derrubou a contratação de 22 para 8 dias. A Turbi fecha a folha em um dia. Aqui está o que quebrou antes de funcionar. Page: https://tako.ai/en/tako-summit/sessoes/a-implantacao-por-dentro/ · Português: https://tako.ai/pt/tako-summit/sessoes/a-implantacao-por-dentro.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Implantação16h00 · Palco 238 min ## A implantação por dentro: o que quebrou no caminho A Conta Simples derrubou a contratação de 22 para 8 dias. A Turbi fecha a folha em um dia. Aqui está o que quebrou antes de funcionar. Ruan Caetano · Conta Simples Carolina Abe · Turbi Moderation Renan Maglione · Tako Preview ### Watch the full session Leave your work email to watch this session. About the session A mesa de quem tem a dor operacional. Ruan Caetano conta como a Conta Simples derrubou o prazo de contratação de 22 para 8 dias e qual etapa teve que refazer depois de entrar no ar. Carolina Abe, que responde por People e experiência do cliente na Turbi, descreve como a operação saiu de cada área com a sua ferramenta para um padrão de uso que funciona. Moderação de Renan Maglione, da Tako. ## What you take from this session - Como a Conta Simples reduziu o tempo de contratação de 22 para 8 dias, e o risco de receita que justificou o projeto. - Por que higienizar os dados vem antes de automatizar qualquer coisa, e o que trava a integração quando se pula essa etapa. - O que quebra quando se lança um MVP sem maturidade: o efeito de as pessoas pararem de usar a ferramenta. - Humano no circuito na prática: o caso do candidato que a IA quase reprovou por ler a diferença como problema. - Como a Turbi passou a fechar a folha em um dia depois de redesenhar o processo, não só de ligar a ferramenta. > “Antes de automatizar, se pergunte se esse processo deveria existir.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Abertura: por que este evento existe | Tako Summit > Uma hora de trabalho no Brasil gera US$ 21. Nos EUA, US$ 91. Por que a conta não fecha, e onde o RH entra. Page: https://tako.ai/en/tako-summit/sessoes/abertura-por-que-este-evento-existe/ · Português: https://tako.ai/pt/tako-summit/sessoes/abertura-por-que-este-evento-existe.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Diagnóstico9h00 · Abertura18 min ## Abertura: por que este evento existe Uma hora de trabalho no Brasil gera US$ 21. Nos EUA, US$ 91. Por que a conta não fecha, e onde o RH entra. Fernando Gadotti · Tako Preview ### Watch the full session Leave your work email to watch this session. About the session Fernando Gadotti, fundador da Tako, abre o Summit com o dado que enquadra o dia inteiro: o trabalhador brasileiro adotou IA antes da empresa brasileira. Ele mostra onde o ganho de produtividade aparece no micro e por onde ele vaza antes de virar resultado da empresa. Quem fecha esses vazamentos é quem redesenha o trabalho. ## What you take from this session - O gap de produtividade em números: US$ 21 por hora trabalhada no Brasil contra US$ 91 nos EUA, e 30 anos parados na 78ª posição. - O paradoxo brasileiro: 54% das pessoas já usam IA, acima da média global, mas só 17% das empresas adotam em escala. - Por que o ganho individual não vira ganho da empresa, e os dois pontos onde ele vaza no caminho. - Os dois gargalos em que o RH é insubstituível: redesenhar o trabalho de quem foi liberado e tornar o processo autônomo de ponta a ponta. - Por que adoção não é um problema de inteligência da máquina, e sim um problema de gente. > “O trabalhador brasileiro adotou IA antes da empresa brasileira.” More Summit sessions Diagnóstico ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Watch Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer Evidência ### Quanto isso vale: o número que sustenta o programa Camila Porto Melleiro +2 ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # O que custa fazer a IA funcionar: construir, comprar ou decretar | Tako Summit > Uma construiu. A outra comprou. Na terceira, o conselho decretou. Três caminhos para a mesma decisão, com o preço de cada um na mesa. Page: https://tako.ai/en/tako-summit/sessoes/construir-comprar-ou-decretar/ · Português: https://tako.ai/pt/tako-summit/sessoes/construir-comprar-ou-decretar.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Decisão11h15 · Palco 150 min ## O que custa fazer a IA funcionar: construir, comprar ou decretar Uma construiu. A outra comprou. Na terceira, o conselho decretou. Três caminhos para a mesma decisão, com o preço de cada um na mesa. Breno Dantas · Doctoralia Isabella Coutinho · Kovi Alejandra Nadruz · Starian Moderation Léo Kaufmann · RH Summit Preview ### Watch the full session Leave your work email to watch this session. About the session Três líderes de gente contam a decisão de adoção por dentro. Breno Dantas sustentou dois anos de construção na Doctoralia e hoje diz que teria comprado. Isabella Coutinho, da Kovi, ligou a ferramenta antes de o processo estar pronto e transformou o resultado em governança. Alejandra Nadruz, da Starian, recebeu um mandato do conselho e teve que traduzi-lo em regra que a operação consegue seguir. Moderação de Léo Kaufmann. ## What you take from this session - Construir, comprar ou decretar: o custo real de cada caminho, contado por quem pagou. - O custo invisível da implantação: o retrabalho no começo, a camada de expectativa que sobrecarrega o time e a conversa sobre headcount. - Por que a pergunta 'que problema de gente eu quero resolver?' vem antes de escolher qualquer ferramenta. - O comitê que examina cada vaga nova antes de abrir, com o time de tecnologia na sala. - Por que, quando a credibilidade do RH está em jogo, pior do que não lançar é fazer um lançamento errado. > “Antes de perguntar sobre a ferramenta, pergunte que problema de gente você quer resolver.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Cultura inegociável na era da IA | Tako Summit > 27 mil agentes criados em um ano, IA como critério de contratação e um digital twin que respondeu sozinho no Slack. O RH do iFood, por dentro. Page: https://tako.ai/en/tako-summit/sessoes/cultura-inegociavel-na-era-da-ia/ · Português: https://tako.ai/pt/tako-summit/sessoes/cultura-inegociavel-na-era-da-ia.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Jornada17h45 · Encerramento42 min ## Cultura inegociável na era da IA 27 mil agentes criados em um ano, IA como critério de contratação e um digital twin que respondeu sozinho no Slack. O RH do iFood, por dentro. Raphael Bozza · iFood Preview ### Watch the full session Leave your work email to watch this session. About the session Raphael Bozza encerra o dia com uma tese simples: tecnologia sem cultura é apenas ferramenta. Ele conta as quatro ondas de IA do iFood, de 2018 até os 27 mil agentes criados em um ano, o manifesto em que usar IA é critério de contratação e de avaliação de desempenho para todo mundo, e o que segura tudo de pé: os mecanismos. ## What you take from this session - As quatro ondas de IA do iFood, de 2018 aos 27 mil agentes criados em um ano e mais de 180 modelos em produção. - Por que usar IA virou critério de contratação e de avaliação de desempenho para todo mundo, não só para o time de dados. - Os mecanismos que transformam o que a empresa acredita em prática no dia a dia, do jeito de trabalhar ao futuro das pessoas. - A ambidestria organizacional: operar perto do caos sem virar burocracia, com escala e velocidade ao mesmo tempo. - O que só uma pessoa pode fazer numa empresa que já delegou tanto para a máquina: julgamento, criatividade e confiança. > “Toda vez que eu negocio a minha cultura, o padrão desce.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # O primeiro ano da adoção: o que se monta antes de escalar | Tako Summit > Manifesto do CEO, um hackathon que congelou a adoção e o time de gente como o menos seguro com IA. O primeiro ano por dentro, com o custo de cada escolha. Page: https://tako.ai/en/tako-summit/sessoes/o-primeiro-ano-da-adocao/ · Português: https://tako.ai/pt/tako-summit/sessoes/o-primeiro-ano-da-adocao.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Implantação11h15 · Palco 245 min ## O primeiro ano da adoção: o que se monta antes de escalar Manifesto do CEO, um hackathon que congelou a adoção e o time de gente como o menos seguro com IA. O primeiro ano por dentro, com o custo de cada escolha. Roberta Valezio · Neon Gabriela Cañas · Nuvemshop Breno Vaz · Conexa Moderation Juliana Jordão Machado · Tako Preview ### Watch the full session Leave your work email to watch this session. About the session O primeiro ano decide se a adoção ganha estrutura ou vira coleção de experimentos soltos. Roberta Valezio partiu de um baseline de centenas de planilhas por semana na Neon, consolidou sistemas antes de tocar em IA e mediu também o que piorou. Gabriela Cañas estruturou o programa da Nuvemshop com memo do CEO e change management de manual. Breno Vaz lançou um manifesto AI-first na Conexa, viu um hackathon congelar a adoção e corrigiu com champions de base. Conversa conduzida por Juliana Jordão, da Tako. ## What you take from this session - Por que um hackathon multidisciplinar 'para todos' reforçou o 'isso não é para mim', e como os AI Champions entre pares corrigiram. - O memo do CEO como divisor de águas: deixar explícito que a transformação é esperada e que vai exigir horas dedicadas. - Consolidar antes de escalar: sair de quinze sistemas de RH para oito e montar o data hub antes de tocar em IA. - Por que meta de adoção é métrica de vaidade: mede uso, não resultado nem qualidade. - A missão de people não muda; muda o que o time é capaz de fazer. As métricas de sucesso continuam as mesmas, aceleradas. > “Desconfie de quem tem respostas. É sobre perguntas.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # O que os founders passaram a falar quando a IA entrou | Tako Summit > A Endeavor transcreveu 2.687 mentorias de founders. A menção a IA nas conversas sobre gente saltou de 20% para 57% em dois anos. Page: https://tako.ai/en/tako-summit/sessoes/o-que-os-founders-falam-quando-a-ia-entra/ · Português: https://tako.ai/pt/tako-summit/sessoes/o-que-os-founders-falam-quando-a-ia-entra.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Diagnóstico9h30 · Plenária42 min ## O que os founders passaram a falar quando a IA entrou A Endeavor transcreveu 2.687 mentorias de founders. A menção a IA nas conversas sobre gente saltou de 20% para 57% em dois anos. Tetê Fornea · Endeavor Brasil Moderation Cadu Gonçalves · Vixtra Preview ### Watch the full session Leave your work email to watch this session. About the session A Endeavor transcreveu 2.687 mentorias de founders entre 2024 e 2026 e foi olhar o que eles falam quando ninguém está vendo. O achado contraria o que todo mundo imaginava: a menção a IA nas conversas sobre gente saiu de 20% para 57% em dois anos. Tetê Fornea, diretora-geral da Endeavor Brasil, mostra o que saiu da pauta, o que entrou e onde os founders travam. Conversa conduzida por Cadu Gonçalves, da Vixtra. ## What you take from this session - O dado por dentro: 2.687 mentorias transcritas mostram a menção a IA nas conversas sobre gente saltando de 20% para 57% em dois anos. - O tema que caiu de cena: avaliação de performance deixou de ser a principal pergunta; entrou 'que time eu preciso' e desenho organizacional. - Por que o founder vira curador de contexto, e o que a IA não deveria substituir: o olho no olho, a troca e a decisão. - Papéis intermediários de coordenação somem, e o nivelamento mínimo em IA vira requisito, não diferencial. - Por que people nunca foi tão protagonista: de área de RH a transformadora da mudança. > “A IA não substitui a decisão. Ela substitui a coordenação.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer Evidência ### Quanto isso vale: o número que sustenta o programa Camila Porto Melleiro +2 ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Construindo organizações AI-first e o novo papel de People nos times | Tako Summit > Uma recrutadora fazia 12 entrevistas por dia. O time redesenhou o processo, não o cargo. E o trabalho dela mudou de lugar. Page: https://tako.ai/en/tako-summit/sessoes/organizacoes-ai-first-e-o-novo-papel-de-people/ · Português: https://tako.ai/pt/tako-summit/sessoes/organizacoes-ai-first-e-o-novo-papel-de-people.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Jornada16h00 · Palco 138 min ## Construindo organizações AI-first e o novo papel de People nos times Uma recrutadora fazia 12 entrevistas por dia. O time redesenhou o processo, não o cargo. E o trabalho dela mudou de lugar. Juliana Jordão Machado · Tako Moderation Carla Barone · ONEVC Preview ### Watch the full session Leave your work email to watch this session. About the session Uma estimativa do BCG diz que metade dos empregos vai ser remodelada pela IA, a maior parte continuando a existir com outro formato. Juliana Jordão, diretora de People da Tako, traz o caso de uma pessoa do time dela para mostrar como isso acontece na prática, e o que muda em onboarding, headcount, metas e performance quando um processo é redesenhado. Conversa conduzida por Carla Barone, da ONEVC. ## What you take from this session - O caso real da Bia: de tiradora de pedidos com 12 entrevistas por dia para dona do processo, do sourcing ao onboarding. - Por que o time redesenhou o processo inteiro, e não o cargo, e o que sobra para o humano: julgamento e contexto de negócio. - Como a IA passou a cobrir 65% da agenda de entrevistas e devolveu dias de trabalho para conversas de qualidade com os gestores. - O efeito dominó de redesenhar um processo: onboarding, workforce planning, metas e performance review mudam junto. - Como avaliar quem é cético, curioso ou AI-native, e por que baixo ego e disposição para mudar de opinião viraram critério. > “O trabalho da Bia mudou porque o processo inteiro foi redesenhado.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Quando a IA vira critério: a meta de fluência da Alice | Tako Summit > A Alice transformou fluência em IA numa competência com nota. Quem não é fluente nem entra no ciclo de avaliação, e 95% já passaram. Page: https://tako.ai/en/tako-summit/sessoes/quando-a-ia-vira-criterio-a-meta-de-fluencia-da-alice/ · Português: https://tako.ai/pt/tako-summit/sessoes/quando-a-ia-vira-criterio-a-meta-de-fluencia-da-alice.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Decisão10h15 · Palco 135 min ## Quando a IA vira critério: a meta de fluência da Alice A Alice transformou fluência em IA numa competência com nota. Quem não é fluente nem entra no ciclo de avaliação, e 95% já passaram. Sarita Vollnhofer · Alice Moderation Carla Barone · ONEVC Preview ### Watch the full session Leave your work email to watch this session. About the session A Alice transformou fluência em IA numa competência com rubrica, nível e nota: quatro dimensões, dez habilidades, quatro níveis, o mais baixo chamado Unacceptable. A avaliação acontece dentro de uma IA, e quem não é considerado fluente não é habilitado para o ciclo de avaliação. Sarita Vollnhofer, CHRO da Alice, chega com o resultado na mão. Conversa conduzida por Carla Barone, da ONEVC. ## What you take from this session - A rubrica de fluência: quatro dimensões, dez habilidades, quatro níveis, e por que basta ficar no nível mais baixo em uma habilidade para não passar. - Como o assessment roda dentro do Claude: autoavaliação por evidências, revisão do gestor e validação técnica do time de engenharia. - Por que a fluência é pré-requisito do performance review: sem ela, a pessoa nem é avaliada para mérito e promoção. - O 'poço da aprendizagem' e o que a empresa fez para tirar o time de lá: o programa Acelera, capacitação de gestores e HRBPs próximos. - O papel do CEO no top-down: a meta veio dele, com choque inicial, porque sem o founder na mesa a transformação não acontece. > “Se você não se tornar fluente, você nem participa do performance review.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Evidência ### Quanto isso vale: o número que sustenta o programa Camila Porto Melleiro +2 ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Quando o deck de IA encontra a operação | Tako Summit > Recebeu o mandato: 'agora IA é com você'. Em vez de correr para a execução, começou por uma pergunta: qual é o problema que estou tentando resolver? Page: https://tako.ai/en/tako-summit/sessoes/quando-o-deck-de-ia-encontra-a-operacao/ · Português: https://tako.ai/pt/tako-summit/sessoes/quando-o-deck-de-ia-encontra-a-operacao.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Implantação13h30 · Plenária40 min ## Quando o deck de IA encontra a operação Recebeu o mandato: 'agora IA é com você'. Em vez de correr para a execução, começou por uma pergunta: qual é o problema que estou tentando resolver? Veronica Jany · Amazon Moderation Caroline Cabral · Turbi Preview ### Watch the full session Leave your work email to watch this session. About the session Quando uma empresa decide investir em IA, a primeira conversa quase sempre é sobre tecnologia. Veronica Jany, head de Business Transformation na Amazon Brasil, defende que essa é a conversa errada. Ela mostra o desenho que usa, o working backwards, começando por quem é o cliente e qual o problema, e conta como duplas de negócio e técnica com tempo protegido viraram um mecanismo repetível. Fala a título pessoal. Conversa conduzida por Caroline Cabral, da Turbi. ## What you take from this session - Working backwards aplicado à transformação: começar pelo problema e pelo cliente, não pela ferramenta, e por que isso já resolve metade da adoção. - As duplas 'two hot dog teams': uma pessoa de negócio com a dor e uma com afinidade técnica, com tempo protegido na agenda. - Por que resultado mensurável é premissa, e como engajamento e capacitação vieram de brinde, não como objetivo. - Comece pequeno com profundidade, pilote numa área e só depois escale, nunca comece pela organização inteira. - Os quatro princípios: partir do problema, ganha-ganha para todo stakeholder, simplificar e sustentar com mecanismos. > “Ninguém quer saber de transformação. As pessoas têm problemas. Atrele o que você quer entregar ao problema que a liderança precisa resolver.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Quando o founder decide: IA, estrutura e o papel do RH | Tako Summit > Três fundadores fazem a retrospectiva da adoção de IA nas próprias empresas: o que mediram, o que abandonaram com dinheiro já gasto e o que fariam diferente. Page: https://tako.ai/en/tako-summit/sessoes/quando-o-founder-decide/ · Português: https://tako.ai/pt/tako-summit/sessoes/quando-o-founder-decide.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Jornada15h00 · Palco 144 min ## Quando o founder decide: IA, estrutura e o papel do RH Três fundadores fazem a retrospectiva da adoção de IA nas próprias empresas: o que mediram, o que abandonaram com dinheiro já gasto e o que fariam diferente. Guilherme Weigert · Conexa Saúde David Pires · Zig Fernando Gadotti · Tako Moderation Pedro Maciel · Endeavor Brasil Preview ### Watch the full session Leave your work email to watch this session. About the session Guilherme Weigert virou a Conexa Saúde AI-first por manifesto. David Pires conduz o redesenho da Zig com IA no centro da operação. Fernando Gadotti fundou a Tako já AI-first e conta o que quebra quando a empresa nasce assim. Mediação de Pedro Maciel, da Endeavor. Tem uma parte da conversa que é sobre você: como o fundador enxerga o papel do RH nessa virada, dito na sua frente. ## What you take from this session - Top-down ou de baixo para cima: como cada fundador destravou a adoção, do hackathon que virou playbook ao manifesto AI-first. - Por que a adoção mais forte não veio de quem era técnico, e sim de quem tinha vontade de aprender e apoio para experimentar. - O sistema de incentivos que faz a cultura mudar: fluência em IA na avaliação de desempenho e exposição de quem entrega. - O papel do CHRO na virada: quem não entende o modelo de gestão faz alocação de capital errada. - Um conselho prático dos três: gravem tudo, porque dado estruturado é o que a IA organiza para você depois. > “Se você não parte do pensamento de IA, se ela não está no seu coração, as coisas não saem.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Quanto isso vale: o número que sustenta o programa | Tako Summit > Todo programa de IA chega ao dia em que a liderança pergunta quanto aquilo vale. Aqui estão três respostas reais, incluindo um preditivo que evitou perto de R$ 1 milhão. Page: https://tako.ai/en/tako-summit/sessoes/quanto-isso-vale-o-numero-que-sustenta-o-programa/ · Português: https://tako.ai/pt/tako-summit/sessoes/quanto-isso-vale-o-numero-que-sustenta-o-programa.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Evidência10h15 · Palco 240 min ## Quanto isso vale: o número que sustenta o programa Todo programa de IA chega ao dia em que a liderança pergunta quanto aquilo vale. Aqui estão três respostas reais, incluindo um preditivo que evitou perto de R$ 1 milhão. Camila Porto Melleiro · HR Executive Renata Baccarat · Ascenty Caroline Zucco · Azion Moderation Marcela Ziliotto · Pipo Saúde Preview ### Watch the full session Leave your work email to watch this session. About the session Todo programa de IA chega ao dia em que alguém da liderança pergunta quanto aquilo vale. Aqui estão três respostas reais e diferentes. Camila Porto tem o número: um preditivo de banco de horas que economizou perto de um milhão de reais. Renata Baccarat, VP de RH da Ascenty, ainda não tem número e conta como se sustenta um programa enquanto se monta a base de dados do zero numa empresa de dezesseis anos. Caroline Zucco, Head de People da Azion, teve a disciplina de desligar uma iniciativa que não provava valor. Conversa conduzida por Marcela Ziliotto, CHRO da Pipo Saúde. ## What you take from this session - O caso do número: um preditivo de banco de horas que evitou perto de R$ 1 milhão, e a conta que sustentou o investimento na frente da liderança. - Como sustentar um programa sem número ainda: a aposta de construir a base de dados do zero numa empresa de dezesseis anos. - A disciplina que quase ninguém conta no palco: desligar uma iniciativa que não provava valor. - Por que falar a língua do negócio, com dados e retorno, tira o RH da discussão de 'estar ou não na mesa'. - IA para reduzir ou para expandir: o cuidado de não usar a ferramenta só para enxugar, mas para ampliar a ambição. > “Comece perguntando que decisão na sua empresa tem levado mais tempo para ser tomada. Talvez seja ali o seu milhão.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # A transformação de IA na Natura, sem largar a essência | Tako Summit > Um ecossistema de 12 mil pessoas e mais de R$ 22 bilhões de receita. A tese: IA não é sobre eficiência, é sobre ampliar a ambição. Page: https://tako.ai/en/tako-summit/sessoes/transformacao-de-ia-na-natura/ · Português: https://tako.ai/pt/tako-summit/sessoes/transformacao-de-ia-na-natura.md [/ Sessions library](https://tako.ai/en/tako-summit/sessoes/) Jornada13h30 · Fireside40 min ## A transformação de IA na Natura, sem largar a essência Um ecossistema de 12 mil pessoas e mais de R$ 22 bilhões de receita. A tese: IA não é sobre eficiência, é sobre ampliar a ambição. Gleycia Leite · Natura Moderation André Wicher · Tako Preview ### Watch the full session Leave your work email to watch this session. About the session Gleycia Leite lidera a transformação digital da Natura. Ela mostra como a empresa conduz a adoção de IA sem largar a razão de ser: gestão de talentos por skills, um modelo de precision pay com agentes que recomendam ajustes salariais, e o cuidado de transformar o próprio RH antes de habilitar o negócio inteiro. Conversa conduzida por André Wicher, da Tako. ## What you take from this session - Os dois fluxos da transformação, ao mesmo tempo: do estruturante para o uso, e do experimento para o estruturante. - Gestão de talentos por skills: a prontidão é da organização, o skill é da pessoa, e a IA revela capacidades escondidas no time. - Precision pay: agentes que recomendam incrementos salariais a partir de desempenho, cultura e geração de valor, com o humano decidindo. - Por que, para a Natura, IA não é sobre eficiência nem sobre cortar postos, e sim sobre ampliar a ambição e destravar o potencial humano. - O aprendizado de trincheira: o RH não pode ser o último a se transformar, ou vira o bloqueador do negócio. > “IA não é sobre eficiência. É sobre ampliar a ambição.” More Summit sessions Diagnóstico ### Abertura: por que este evento existe Fernando Gadotti Watch ### O que os founders passaram a falar quando a IA entrou Tetê Fornea Decisão ### Quando a IA vira critério: a meta de fluência da Alice Sarita Vollnhofer ## AI is already in your HR. Now make it deliver. Tako is AI for HR: it runs payroll end to end and takes over the operation so your team can focus on what moves the result. [Browse all sessions](https://tako.ai/en/tako-summit/sessoes/) [Discover Tako](https://tako.ai/en/products/) --- # Newsroom > Press releases, company news, and media coverage. Page: https://tako.ai/en/press/ · Português: https://tako.ai/pt/press.md ## Newsroom Tako in the press. - Tako Launches Tako Recruiter, a New Module of the Tako Platform Dedicated to Recruiting and Hiring The module's first product runs full screening interviews via AI agents, with a competency-based scorecard and personalized feedback for every candidate. Native PT-BR, integrated into the Tako platform alongside payroll, onboarding and offboarding. Press Release05.04.2026 - Elite da IA Brasileira: Veja as 10 Startups Prontas para Captações de até US$ 100 Milhões em 2026 Forbes01.06.2026 - Empresas estão trocando torres por edifícios-boutique? REsource BR11.18.2025 - Hora de enterrar o HR Tech — e construir algo novo no lugar Época Negócios10.26.2025 - ONEVC aposta no suporte ao founder para se diferenciar no mercado Startups10.16.2025 - Ex-DogHero e Rappi lançam a Tako, plataforma de IA corporativa Infomoney10.10.2025 - Tako: nova plataforma de IA que revoluciona gestão de pessoas Folha de Curitiba10.10.2025 - Ex-DogHero e Rappi lançam a Tako, plataforma de IA corporativa Marca Legal10.10.2025 - Ex-DogHero e Rappi lançam a Tako, plataforma de IA corporativa Inforex10.10.2025 - Ex-DogHero e Rappi lançam Tako, plataforma de IA corporativa Brasilvest10.10.2025 - Fim do inverno? Por que as startups brasileiras receberam R$ 300 milhões em 10 dias Exame09.18.2025 - Empresas gastam uma semana por mês só com a folha de pagamento Terra09.11.2025 - Empresas perdem uma semana útil por mês para fechar a folha de pagamento, mostra pesquisa Revista Fórmula08.27.2025 - Empresas perdem uma semana por mês para fechar a folha de pagamento, aponta pesquisa da Tako N4News08.27.2025 - Tako Raises $18 Million in Funding The Saas News08.06.2025 - VENTURE DEALS Fortune08.04.2025 - Rodadas da Semana: QI Tech e Tako recebem investimentos e lideram os aportes Bloomberg Línea08.02.2025 - Axios Pro: Pro Rata Premium Axios Pro08.02.2025 - Startup Tako capta R$ 100 milhões e lança agentes de IA para automatizar RH das empresas Época Negócios08.01.2025 - QI Tech garante R$ 350 mi em nova extensão; Tako capta R$ 100 milhões: os destaques da semana no ecossistema Portal Bei08.01.2025 - QI Tech garante R$ 350 mi em nova extensão; Tako capta R$ 100 milhões: os destaques da semana no ecossistema Fapesp na mídia08.01.2025 - Tako capta R$ 100 milhões e estreia agentes de IA para empresas Terra07.31.2025 - Tako capta R$ 100 milhões para alavancar uso de IA Canal Executivo Blog07.31.2025 - Tako capta R$ 100 milhões para ampliar uso da inteligência artificial na gestão de pessoas Identidade de Sucesso07.31.2025 - Tako levanta R$ 100 milhões e lança agentes de IA para automatizar operações de pessoal no Brasil Mover07.31.2025 - Tako levanta R$ 100 milhões e lança agentes de IA para automatizar operações de pessoal no Brasil Business Week07.31.2025 - Tako capta R$ 100 milhões para alavancar uso de IA em operações de pessoas e lança seus primeiros agentes Economia S/A07.31.2025 - Tako raises $18M to launch AI agents LatamList07.31.2025 - Brazil's Tako raises $18M to automate payroll Axios07.30.2025 - Tako capta mais R$ 100 milhões para reinventar a folha com AI Brazil Journal07.30.2025 - Tako levanta R$ 100 milhões e lança agentes de IA para automatizar operações de pessoal no Brasil Startupi07.30.2025 - Tako capta R$ 100 milhões Baguete07.30.2025 - Tako recebe R$ 100 milhões para inovar na gestão de folha Vitória Agora07.30.2025 - Tako capta mais R$ 100 milhões para reinventar a folha com AI Economia em Pauta07.30.2025 - Tako capta mais R$ 100 milhões para reinventar a folha com AI Marca Legal07.30.2025 - Tako levanta R$ 100 milhões e lança agentes de IA para automatizar operações de pessoal no Brasil Fusões e Aquisições07.30.2025 - Tako capta mais R$ 100 milhões para reinventar a folha com AI Inforex07.30.2025 - Tako recauda $18M para optimizar la nómina en Brasil Descubre.vc07.30.2025 - Fusões & Aquisições destaques do dia 30/07/2025 Fusões e Aquisições07.30.2025 - Com a visão do RH do futuro, Tako avança com cofundador da Rappi na gestão Bloomberg Línea04.24.2025 - Tako tem novo líder de produto e design Baguete04.10.2025 - Ex-diretor do Nubank assume áreas de Produto e Design da Tako Startups04.03.2025 - Startups brasileiras lideram investimentos na América Latina com US$ 111,9 milhões Paraíba Total01.23.2025 - Brasil lidera aportes em startups na América Latina em novembro Fusões e Aquisições12.23.2024 - Investimentos em startups na América Latina atingem US$ 496 mi em novembro IT Forum12.19.2024 - Investimentos em startups latino-americanas chegam a US$ 496 milhões em novembro Época Negócios12.18.2024 - Startups brasileiras acumulam US$ 1,9 bilhão em aportes neste ano, diz Distrito Mobile Time12.17.2024 - LatAm Tech Weekly Weekly Tech Update11.17.2024 - Rodadas da semana: startup de RH conclui a maior captação Seed no Brasil Bloomberg Línea11.16.2024 - Educbank capta R$ 84 milhões e Tako levanta R$ 75 milhões: os destaques da semana no ecossistema PEGN11.15.2024 - Tako raises $13.2M seed round from a16z and Ribbit Capital LatamList11.14.2024 - VCs are betting on online casinos after the success of sports gambling Termsheet (Fortune)11.12.2024 - Tako, do fundador da DogHero, capta R$ 75 mi Baguete11.12.2024 - Investidores globais apostam R$ 75 milhões na Tako, startup de RH liderada por Fernando Gadotti Papo de Software11.12.2024 - Tako levanta R$ 75 milhões para ser 'cérebro' da gestão de pessoas em médias empresas Porto do Sauípe11.12.2024 - Tako levanta R$ 75 milhões para ser 'cérebro' da gestão de pessoas em médias empresas Portal Bei11.12.2024 - Brazilian fintech Tako emerges from stealth with sizable seed round led by a16z and Ribbit Capital TechCrunch11.11.2024 - Cofundador da Dog Hero levanta R$ 75 mi com Ribbit e a16z para nova tese Pipeline Valor11.11.2024 - Essa startup acaba de captar R$ 75 milhões para ser o 'cérebro' dos RHs nas empresas Exame11.11.2024 - Tako quer ser o cérebro da gestão de pessoas das médias empresas Startups11.11.2024 - Tako levanta R$ 75 milhões para ser o 'cérebro do departamento de RH' Brazil Journal11.11.2024 - Brazilian fintech Tako emerges from stealth with sizable seed round led by a16z and Ribbit Capital Yahoo! Finanças11.11.2024 - Startup capta R$ 75 milhões para ser o 'cérebro' dos RHs Money Report11.11.2024 - Essa startup acaba de captar R$ 75 milhões para ser o 'cérebro' dos RHs nas empresas BTG11.11.2024 - Essa startup acaba de captar R$ 75 milhões para ser o 'cérebro' dos RHs nas empresas Economia em Pauta11.11.2024 - Cofundador da Dog Hero levanta R$ 75 mi com Ribbit e a16z para nova tese Fusões e Aquisições11.11.2024 - La fintech brasileña Tako emerge del sigilo con una importante ronda inicial liderada por a16z y Ribbit Capital La Luz de Melilla11.11.2024 - Tako levanta R$ 75 milhões para ser 'cérebro' da gestão de pessoas em médias empresas PEGN11.11.2024 - Tako: fintech brasileira surge com rodada seed liderada por A16z e Ribbit Capital Startupi11.11.2024 - A fintech brasileira Tako emerge do modo stealth com uma rodada de seed considerável liderada pela a16z e Ribbit Capital Tecnocrata11.11.2024 - Fintech com foco em RH, Tako capta R$ 75 milhões, em rodada com Ribbit Capital e Andreessen Horowitz Época Negócios11.11.2024 - Tako levanta R$ 75 milhões em rodada seed Business Moment11.11.2024 - Tako: A fintech brasileira que revoluciona a gestão de pessoas e conquista US$ 13,2 milhões em investimento 5V Investimentos11.11.2024 - Tako-tout: la pieuvre de la paie au Brésil Tech Génération11.11.2024 - Tako: la solución innovadora para la gestión de nómina en Brasil Think.11.11.2024 - Tako revoluciona la gestión de nómina en Brasil con automatización Tecnemia11.11.2024 - Tako arrecada R$ 75 milhões para ser o 'cérebro do departamento de RH' Hotnews.pt11.11.2024 - Tako arrecada R$ 75 milhões para ser o 'cérebro do departamento de RH' Web Online Marketing11.11.2024 - Tako levanta R$ 75 milhões para ser 'cérebro' da gestão de pessoas em médias empresas Carreira Cash11.11.2024 --- # Events > Meetups, workshops, and webinars hosted by Tako. Page: https://tako.ai/en/events/ · Português: https://tako.ai/pt/events.md ## Events Meetups, workshops, and webinars we host. Featured Recorded sessions ## Tako Summit 2026 The event is over, and the sessions are live. CHROs and founders from iFood, Alice, Natura and Conta Simples on what AI really changed in the operation, with the numbers and the mistakes. August 4, 2026 Parque Mirante, São Paulo Watch the sessions CONARH 2026 sponsor ### CONARH 2026 We'll be at São Paulo Expo for Latin America's largest HR event. Congress ticket giveaway and exclusive gifts at our booth. August 18–20, 2026 São Paulo Expo, São Paulo Past ### Recording: MCP in practice Tue, Oct 6 · 02:00 PM Online View details ### Recording: Folha e Recesso PJ Tue, Aug 25 · 02:00 PM Online ### Tako's MCP, live Fri, Jun 19 · 02:00 PM Online --- # People Talks: AI in HR, off the slide > Watch the People Talks recordings: HR, People Ops and Talent leaders from Pipo Saúde, Neon, Mercado Bitcoin, Musa, Afya and Motriz on what AI really changed in the day-to-day, no hype. Page: https://tako.ai/en/people-talks/ · Português: https://tako.ai/pt/people-talks.md Tako's gathering on AI in HR ## People Talks AI that leaves the slide and enters the process. A morning with HR, People Ops and recruiting leaders talking, no filter, about what AI actually changed at work. All three roundtables, in full. June 9, 2026 Unibes Cultural, São Paulo3 roundtables Watch the recordings Date June 9, 2026 Venue Unibes Cultural, São Paulo Format 3 roundtables, 45 min each Audience ~100 HR and People Ops leaders What People Talks is ## Less hype about AI. More of what already works. People Talks brings together the people who lead teams in Brazil for an honest conversation about AI in HR. Not a trends keynote, not futurism. What worked, what became theater, and what changes when AI stops being a promise and becomes process. Most of the people on stage are not Tako customers. That was on purpose. The authority of the conversation comes from the guests, not from a pitch. Tako shows up in one way only: by bringing these people into the same room. The event ## 100 leaders. One morning. A real conversation. At Unibes Cultural, no sales stage: roundtables with people already applying AI in people operations, answering in the open. ~100 HR leaders in the room roundtables ~2h of conversation, no pitch on stage: 6 guests and the host The three roundtables ## Three conversations. One thread. Two leaders per table, 45 minutes, moderated by Tako. No pitch, room to disagree. Moderation #### Juliana Jordão Diretora de People, Tako Director of People at Tako. Moderated all three roundtables. Ex-QuintoAndar, where she led people analytics and compensation. Table 01 ### AI in Team Management AI gave small teams the leverage only big ones had. Does it change how you lead, or just speed up broken rituals? > “AI did not show up to give you time. It showed up to help you decide better what to do with it.” Marcela Ziliotto, CHRO at Pipo Saúde On stage #### Simmon Nam Co-founder & CPO, Musa Co-founder and CPO at Musa. 15 years in product and operations. Ex-Rappi and 99/DiDi. Lean operations with AI, day to day. #### Marcela Ziliotto CHRO, Pipo Saúde CHRO at Pipo Saúde. Built the People function from scratch. Ex-Pagar.me and 99. Reference on culture, OKRs, and continuous feedback in a high-growth environment. Table 02 ### AI in Recruiting & Selection AI stopped screening résumés and started interviewing. What changes for those who select and those who are selected? > “The future belongs to the artists.” Iti Engers, Talent & Culture at Neon #### Keila Mendes Atração & Seleção, Afya Talent Acquisition Manager at Afya. Leads recruiting at scale with a strong equity and inclusion lens. Runs the Empodera Afya program. #### Iti Engers Talent & Culture, Neon Director of Talent & Culture at Neon. Ex-Netflix (TA Brazil and LatAm), ex-Meta and ex-Dell. Founded Allinha, a consultancy that treats culture as a product. Table 03 ### AI in People Operations & Payroll The AI that matters doesn't write pretty job posts. It takes on payroll, where a mistake becomes a fine. Real AI or just hype? > “You are the one in charge of AI, not the other way around.” Priscilla Brum Soares, People Ops at Mercado Bitcoin #### Priscilla Brum Soares Ops RH, Mercado Bitcoin People Ops Coordinator at Mercado Bitcoin. 15+ years in people operations. Combines automation and generative AI at the edge of payroll and the employee lifecycle. #### Guilherme Gomes da Silva HR Ops & Comp., Motriz Senior HR Ops at Motriz. Built People Ops from scratch. Ex-Lalamove, Mercado Bitcoin, and Flash. Co-host of DP Cast. Recordings ## All three roundtables, in full. The complete People Talks content, recorded live at Unibes Cultural. Exclusive content ### Unlock the recordings Five quick fields. All three roundtables unlock right here, in the player. We also send you a copy of the link to revisit whenever you want. 3 roundtables ~2h of conversation 7 on stage Moderated by Juliana Jordão, Tako ## AI cleared the busywork. What now? If the roundtables left you wanting to see this running in your own operation, talk to Tako. If you want to keep the conversation live, Tako Summit is the next gathering. [Talk to Tako](https://tako.ai/en/#demo) [Discover Tako Summit](https://tako.ai/en/tako-summit/) --- # Win a CONCARH 2026 Congress Ticket > Tako is a CONCARH 2026 sponsor and is giving away a congress ticket. July 9-10 at CentroSul, Florianópolis. Page: https://tako.ai/en/concarh/ · Português: https://tako.ai/pt/concarh.md CONCARH 2026 Sponsor ## Tako takes you to CONCARH. We're giving away 1 congress ticket for the 2 days of the largest People Management event in Southern Brazil. July 9-10 at CentroSul, Florianópolis. Ticket valued at R$2,090 (non-member congress ticket). Enter the giveaway July 9-10, 2026 CentroSul, Florianópolis The event ## What is CONCARH 36th edition of the largest People Management congress in Southern Brazil, hosted by ABRH-SC. Two days of content, networking and inspiration for leaders driving real change. Over 35 years bringing HR professionals, leaders and executives together in Florianópolis. What's included ## Congress ticket. Two days. Full access. ### 2 days of event Full access on July 9 and 10, with congress credentialing. ### CONCARH Arena Main plenary with national and international speakers. Content exclusive to congress attendees. ### EXPOCARH and arenas Business fair, Arena Maná, Arena SESI SENAI and ABRH Stage included in the ticket. ### Workshop Room Hands-on sessions exclusive to congress attendees. Visitors don't have access. ### Congress kit Credentialing, official kit and certificate included in the ticket. ### Regional networking HR and people management leaders from Southern Brazil in one place, in the heart of Florianópolis. Tako at CONCARH Tako, AI for HR, sponsors the largest People Management congress in Southern Brazil. We'll be at EXPOCARH with a live demo of payroll and people operations: faster closing, reliable data, less spreadsheet work and rework. If you lead HR or run payroll, the booth is where you see the platform running for real. At the booth Live AI payroll See payroll and people ops operations in practice. R$2B+ in payroll already processed on the platform. At EXPOCARH Business fair Find Tako at the CONCARH fair. Talk directly with the team about how your company's people operations could work. Gifts Exclusive gifts For booth visitors. While supplies last. ## Win the congress ticket 1 non-member congress ticket (R$2,090): 2 days, CONCARH Arena, EXPOCARH, Workshop Room and congress kit. Register by June 28. Results on July 3. --- # Win a VIP Ticket to RH Summit 2026 > Tako is giving away a VIP ticket to RH Summit 2026. May 5-6 at Expo Center Norte, São Paulo. Page: https://tako.ai/en/rh-summit/ · Português: https://tako.ai/pt/rh-summit.md RH Summit 2026 ## Tako takes you to RH Summit. We're giving away a VIP ticket worth R$2,090 to the largest HR event in Brazil. May 5-6, Expo Center Norte, São Paulo. Enter the giveaway May 5-6, 2026 Expo Center Norte, São Paulo The event ## What is RH Summit The largest gathering of HR leaders in Brazil. Two days of talks, mentoring, and networking with CHROs, Heads of HR, and People directors from the country's biggest companies. What's included ## VIP Ticket. Two days. Full access. ### Full access Two days with full access to all stages and talks. ### VIP Lounge Exclusive area for VIPs, speakers, and guests. ### Matchmaking Use the event app for 1:1 meetings with other HR leaders. ### Mentoring sessions Reserved spaces for advice and mentoring with specialists. ### Food voucher R$75 food voucher per day included. ### Bring a guest The VIP ticket includes an extra invite. Your guest receives a full Passaporte ticket. Tako at RH Summit ## Stop by the Tako booth. Our AI agents will be running live at the event. Come see how it works up close, explore our new products, chat with the team, and take home your plush octopus. At the booth Live products See AI agents processing payroll, answering labor law questions, and conducting interviews. All running for real. Exclusive gift Plush octopus Stop by the booth and grab yours. While supplies last. On stage Fernando Gadotti Tako's CEO, among the speakers at RH Summit 2026. ## Win the VIP ticket A R$2,090 VIP ticket with full access for two days, VIP Lounge, and an extra invite for anyone you choose. Fill in by April 30. Results on May 1st. --- # Frequently asked questions > Answers about Tako, payroll and People Ops, Tako MCP, and eConsignado — gathered in one place. Page: https://tako.ai/en/faq/ · Português: https://tako.ai/pt/faq.md ## Frequently asked questions Everything people ask about Tako, payroll, MCP, and eConsignado, gathered in one place. ## About Tako ### What is Tako? Tako is an AI platform for HR. Our agents run payroll, new hires, vacations, terminations, and more, with full compliance with Brazilian legislation. ### How is Tako different from other HR software? Traditional software are tools you operate. At Tako, AI agents operate for you — they interpret scenarios, execute tasks, and adapt to changes in legislation in real time. ### Who is Tako for? Mid-size and large companies that want to transform their HR operations. If your team spends too much time on manual and operational work, Tako is for you. ### How does integration with existing systems work? Tako connects to your current systems (ERPs, HCMs, banks, eSocial). You can start with specific modules without migrating everything at once. ### Why did Tako start in Brazil? Brazil has one of the most complex labor legislations in the world. Our AI was trained specifically on Brazilian rules — collective agreements, case law, and local compliance. ## Payroll & People Ops ### How long does it take to migrate from our current system? Implementation takes up to 15 days. Our team handles the full migration of history and configurations. You don't start from scratch. ### Does Tako replace my accountant or BPO? For payroll, yes. Tako processes payroll internally with AI. Your accountant keeps doing tax and accounting work, and stops being a bottleneck in the back-and-forth of payroll. Hundreds of companies have already made this switch. ### Does Tako support unions specific to our industry? Yes. We support multi-union management with collective agreements monitored automatically. If your union changes the rules, Tako updates. ### Is there a lock-in or exit penalty? No. No lock-in contracts, no exit penalties. You stay because the platform delivers value. And your data is always accessible, even if you decide to leave. ### How much does it cost? Is there a minimum contract? Pricing depends on the number of employees. There's no loyalty penalty. If you want to leave, you leave. We trust the value we deliver. Ask for a proposal during the demo. ## Tako MCP ### I already use a performance review tool. Is this still useful? Yes, and that's exactly where it gets stronger. If your tool has an MCP, you connect the two. If not, you export the report. The gain is cross-referencing performance with the real payroll cost, which only Tako has. ### Does the changed role go to eSocial right away? Yes. Tako is responsible for sending eSocial events. A change made through the MCP follows the same path. ### How are the logs of what came in through the MCP handled? Under your name. You access the MCP with your Tako login, so every edit is named, with date and time. ### Can I post commission, profit-sharing, and co-payment in bulk? Yes. Any payroll line item, from a spreadsheet or a report from another system. You can even schedule the posting. ### Do I use it in the browser or the app? In the desktop app. The MCP connects better there. ### Does it serve small and mid-sized companies? It does. Tako has small and mid-sized customers, not just large operations. ## eConsignado ### Is the company required to withhold the consignado from the employee? Yes. If the contract is registered in Portal Emprega Brasil and there is margin available in the cycle, the company is legally required to withhold and remit. Refusal or delay triggers a 30% fine on the debt and can escalate to a Ministry of Labor enforcement action. ### What is the eSocial rubric for eConsignado? Rubric 9253, with specific incidences: FGTS 31, INSS 00 and IRRF 09. The deduction goes into event S-1200 (compensation), S-2299 (termination) or S-2399 (TSVE). One wrong incidence rejects the entire file. ### What is the consignado deduction ceiling in payroll? 35% of available compensation, which is gross pay minus mandatory deductions (INSS, IRRF). Voluntary deductions such as health plan, commuting and meal vouchers are excluded. If the installment does not fit, the payroll team deducts partially and notes the balance for the employee. ### Do I need to check Portal Emprega Brasil every day? Dataprev releases the file between the 21st and the 25th. Banks can submit until the last minute of the 25th. If you downloaded on the 22nd, download again on the 26th to be safe. With Tako, the lookup runs several times a day with nobody opening the portal. ### How does FGTS fit into consignado? The employee can pledge up to 10% of the FGTS balance as collateral and 100% of the severance penalty on termination. On some terminations the bank holds the balance to settle the outstanding debt. Tako simulates this scenario before offboarding. ### How does the deduction work during vacation and termination? Vacation: proportional to the days taken. Termination: respects the 35% ceiling over severance pay, on the specific rubrics that compose the base. Tako handles both cases with no manual intervention and shows the impact before confirmation. ### Do I need to provision consignado in the salary advance? Yes. If the advance is 40% and the installment is R$400, the provision in the advance is R$160 (40% of the installment). Without it, payroll closes short. Most systems do not handle this. Tako does. ### How long does it take to migrate to Tako? In 30 days, with assisted migration. The team brings over payroll history, parameters and rubrics. The company does not start from scratch, and eConsignado is configured from the first closing. ## Schedule a demo See how Tako can transform your HR operations. Our team will walk you through the platform in a 30-minute demo. --- # Privacy Policy > How Tako collects, uses, and protects your personal data. Page: https://tako.ai/en/privacy-policy/ · Português: https://tako.ai/pt/privacy-policy.md Legal ## Privacy Policy WGMI TECNOLOGIAS LTDA. ("WGMI", "we", "us", or "our") is committed to excellence in serving its customers and takes the privacy and security of your personal data seriously. For this reason, this Privacy Policy ("Policy") has been created to explain which Personal Data is collected and how it is processed by us. During your browsing of our website [www.8arm.io](http://www.8arm.io) ("Platform"), and so that we can provide our services and products available on the Platform — primarily directed at payroll processing for companies and human capital management (collectively, "Services") — we need access to certain information about you (collectively, "Personal Data"). It is not possible to provide the Services without access to such Personal Data. In other words, the processing of Personal Data is a condition for using the Platform. Access and registration of legal entities must necessarily be carried out by a duly authorized legal representative. For the purposes of this Policy, when the User is a legal entity, its legal representative will also be considered a "User", to the extent that their Personal Data is provided to and processed by WGMI. For the purposes of this Policy, "Users" are all individuals who in any way use the Platform and benefit from its Services. By using the Services, the User declares that they will only provide true, current, and accurate Personal Data and will not misrepresent their identity in any way when accessing and using the Services. This Policy explains, in a simple, objective, and transparent manner, which Personal Data is collected, used, and processed by us and for which purposes, in addition to identifying with whom such data may be shared and the resources available to Users for managing their Personal Data. This Policy contains important information about the processing of your Personal Data, organized into the following sections: 1. General Information 2. Personal Data of minors under 18 3. Which Personal Data we collect and process 4. Why we collect and process this Personal Data 5. Cookies 6. When we delete Personal Data 7. Who else will have access to Personal Data and for what reason(s) 8. Your rights with respect to this Personal Data 9. How we store and protect your Personal Data 10. International Transfer 11. Do you need to provide your consent for WGMI to use your Personal Data as described in this Policy? 12. Changes to this Policy 13. Want to talk to us? ## 1. General Information WGMI protects the privacy rights of Users who register or who, in any way, browse, access, or use the Services, in accordance with applicable law and with the provisions of this Policy. Pursuant to Law No. 13.709/2019, the Brazilian General Data Protection Law ("LGPD"), WGMI will act as controller of your Personal Data in most of its processing activities. Through this Policy, we want to give you transparency about which Personal Data we collect about you and use in the provision of the Services. We remind you that the Platform makes available to companies, our customers ("Customers"), a payroll processing service, as well as creating a directory of employee information so that reports, time tracking, and onboarding of new employees can be managed. In addition, when one of our Customers contracts the Platform, the Customer provides its employees with the ability to create specific logins and passwords for individual access to the Platform, which allows the employee to manage information related to their employment relationship. For this reason, we need to collect and use certain Personal Data to verify that the Personal Data you provide is in fact yours; to provide the Services; and so that we can communicate with you. Therefore, Personal Data may be used, among other purposes described in this Policy, so that we may: - Authenticate your identity; - Identify you when you sign in and access the Services, as well as personalize the Services for you and your needs; - Communicate with you whenever necessary within the scope of the Services and for satisfaction surveys; - Share your Personal Data with our business partners and service providers; - Allow you to use the Services from your registration, as described in our Terms of Use; and - Offer you other products or services that may be of interest to you. Personal Data is collected, used, and processed on the basis of different legal grounds, such as: the performance of the Services and of the terms of use to which you are a party (including preliminary procedures for the execution of such documents); compliance with legal obligations; the legitimate interests of WGMI or of third parties (provided your fundamental rights are respected) and, when necessary, on the basis of your consent. Withdrawing your consent will only require us to cease the use of Personal Data granted through consent, and we may continue to use the Personal Data, when necessary, for example, to prevent fraud and falsehood in authentications and identifications, for defense in judicial and administrative proceedings, and to comply with legal obligations, all to the extent permitted by law. If, after reading this Policy, you still have any questions, or for any reason need to contact us about how we process your Personal Data, you may contact the WGMI Data Protection Officer through the channels below: E-mail: [privacidade@8arm.io](mailto:privacidade@8arm.io) ## 2. Data of minors under 18 On occasion, we may collect and process Personal Data of dependents, young apprentices, or interns who are minors. In such cases, the processing of this Personal Data will be carried out in accordance with the law and observing all specific requirements. ## 3. Which Personal Data do we collect and process? The User may use the Services by registering on our Platform. WGMI receives or otherwise collects the following types of information related to Users: **A. Navigation and Device Information.** Information collected through technologies such as cookies, pixels, identifiers, and others, when Users interact with the Platform, whether registered or not. This information includes: - Information about the mobile device or computer - Type of browser - Pages visited on the website or app - Visit duration - Site navigation paths - Page views - Geolocation - IP address - Data on browsing behavior ‍ **B. Account Data.** Information requested from the User when opening an account on the Platform. In addition, we may also process your Personal Data when you contact us, modify your registration, or contact our support team, for example. - Full name - CPF (Brazilian tax ID) - E-mail address - Access password - Proof of residence - Personal video or image **C. Data received from Customers.** We may have access to certain Personal Data through third parties, in particular our customers, who are responsible for making information related to their employees available on our Platform. - Full name - Date of birth - Nationality - Address - Gender - Marital status - E-mail - Phone number - Identification documents (such as RG, CPF, CNH, CTPS, PIS/PASEP) - Filiation (parents' names) - Dependent data - Employer company (Customer) - Contractual data - Job title at the company - Area and department within the company - Unique employee identifier at the Customer (e.g., employee number, ID, code, etc.) - Education information - Professional history - Pre-employment, periodic, and termination medical exams - Health certificates - Salary - Benefits provided by the Customer - Race or ethnic origin - Union membership - Data related to health and safety in the workplace - Health data - Physical, visual, hearing, or intellectual disabilities ## 4. Why do we collect and process this Personal Data? WGMI uses Users' Data for the following purposes: - Provision of our Services in the best possible way; - User authentication and identification; - Communication with the User; - Verification of the authenticity of information and documents; - Registration and updates; - Sharing of Personal Data, when necessary; - Fraud prevention, as a means of ensuring WGMI's security; - Improving and enhancing the User experience; - Personalization of the Services according to the User's preferences; - Payroll processing for Customers; - Processing and reporting of data required for eSocial; - Issuance of pay stubs; - Generation of reports; - Creation of net salary payment lists and government remittance forms (DARF, social security obligations, etc.); - Creation of an employee directory; - Time tracking; - User experience analysis; - Safeguarding rights and obligations related to the use of the Services, including in judicial and administrative proceedings; - Compliance with legal and regulatory obligations; - Cooperation with and/or compliance with a court order or a request from a competent administrative authority, to the extent required by law; - Compliance with contractual obligations; - To pursue our legitimate interests, while respecting your rights provided by law; - Recommending WGMI Services, as well as third-party services, to the User; - Sending marketing content and messages with information about products or Services that may be of interest to you, including from third parties; - Verifying your viewing of WGMI advertising, including on third-party websites; - User profile analysis; - Statistics and studies; - Internal and external audits. ## 5. Cookies Cookies are small data files capable of storing and recognizing information related to your browsing. During the use of the Platform, three distinct types of cookies may be employed: - User identification and authentication: intended to individually recognize Users, allowing access to and use of restricted content and/or services on the Platform, as well as providing personalized browsing experiences. - Security and detection of malicious activity: used to enable security features of the Platform, in order to help monitor and/or detect malicious activity or activity that breaches the Terms. - Performance and navigation analytics: intended to help us understand the performance of the Platform, evaluate audience, and analyze Users' navigation patterns on the Platform. ## 6. When do we delete Personal Data? We have structured the Services and our operations so that your Personal Data is not retained in identifiable form for longer than necessary. That is, we keep Personal Data only during the period in which it is needed for the purposes described above, if there is a legal obligation requiring us to retain your Personal Data, or if it is in our legitimate interest to retain your Personal Data. For this reason, we may retain your Personal Data, among other reasons, to comply with legal obligations, for defense in judicial and/or administrative actions, and to combat fraud. To the extent that consent is the applicable legal basis and if you wish to request the withdrawal of consent, we remind you that we may retain your Personal Data to the extent expressly provided for by law. ## 7. Who else will have access to Personal Data and for what reason(s)? We may, on occasion, share your Personal Data with the third parties identified below. Any sharing of Personal Data carried out by WGMI will be done in accordance with legal provisions and, in particular, in a manner that protects your privacy. *a. Other companies in WGMI's economic group* We may share your Personal Data with other companies belonging to the same economic group as WGMI for the purposes of: - Marketing, prospecting, market and opinion research, and promotion of our products and services; - Prevention and resolution of technical or security issues; and - Compliance with legal or regulatory obligations. *b. Service Providers* We may share your Personal Data with our service providers for the following purposes: - User authentication and identification; - Verification of the authenticity of information and documents; - Prevention of risks and fraud, and ensuring security in identification and/or authentication processes; - Provision of the Services; - Sending advertising campaigns and offering Services; - Improvement of Services and operationalization of new products or services; - Prevention and resolution of technical or security issues; and - Support, maintenance, and customer service. *c. Third parties in case of corporate reorganization* We may share your Personal Data with third parties such as auditing firms, law firms, and potential investors in the event of corporate reorganization of WGMI. *d. Authorities and regulators* We may share your Personal Data with judicial, police, or governmental authorities, regulators, or other third parties with whom we are required by law, regulation, or court order to share Personal Data, to the extent permitted by law. ## 8. Your rights with respect to your Personal Data The User has rights and guarantees with respect to their Personal Data. We provide the mechanisms detailed below so that Users have clarity and transparency in exercising their rights. Whenever necessary, our team will be ready to address any requests. Under the LGPD, Users have the right to: - **Obtain confirmation that we process your Personal Data**. In response to such a request, we will inform you whether or not we process your Personal Data. - **Access your Personal Data**. If you wish, you may receive a report listing the Personal Data of which you are the data subject that we process. - **Correct Personal Data that is incomplete, inaccurate, or out of date**. If you believe your Personal Data is incorrect, you may request correction, indicating what needs to be changed and why. We may request supporting documentation in order to make the change. - **Request anonymization, blocking, or deletion of Personal Data that is unnecessary, excessive, or processed in violation of the LGPD**. If you believe we are processing your Personal Data in an unnecessary, excessive, or non-compliant manner, you may request that the Personal Data be anonymized, blocked, or deleted. - **Request the portability of your Personal Data to another service or product provider, subject to our commercial and industrial secrets, after regulation by the Brazilian Data Protection Authority ("ANPD")**. You are the owner of your own Personal Data. Therefore, you may request that such Personal Data be transferred to another service or product provider, in accordance with ANPD regulation, provided that commercial and industrial secrets are respected. - **Request the deletion of Personal Data processed based on your consent, except in the cases of retention of Personal Data provided for by law.** If your Data is processed based on consent, you may request the deletion of such data. However, the LGPD allows the retention of data for the purposes of complying with legal or regulatory obligations; studies by a research body, guaranteeing, where possible, anonymization; transfer to a third party; and exclusive use by the controller, provided the data is anonymized. - **Obtain information about with whom we share your Personal Data.** You may request that we inform you which entities we share your Personal Data with. - **Obtain information about the possibility of not providing your consent and the consequences thereof.** When consent is used as the legal basis for the processing of Personal Data, you have the right to be informed of the possibility of not providing consent and the consequences of refusal. - **Withdraw your consent for the processing of your Personal Data.** If your Personal Data is processed based on consent, you may withdraw such consent. Once withdrawn, any processing of your Personal Data carried out on the basis of consent will be discontinued. - **Object to processing that violates the LGPD.** If you believe we are processing your Personal Data contrary to the LGPD, you may object to such processing. The request will be carefully reviewed and, if we agree, processing of your Personal Data that is not in compliance with the LGPD will be discontinued. - **Request the review of decisions made solely on the basis of automated processing of your Personal Data.** If decisions are made based on the automated processing of your Personal Data, you may request the review of such decisions. - **File a petition relating to your Personal Data with the ANPD.** If you deem it necessary, you may file a petition relating to your Personal Data with the ANPD. You may exercise any of the above rights by sending an e-mail to [privacidade@8arm.io](mailto:privacidade@8arm.io). ## 9. How do we store and protect your Personal Data We store your Personal Data securely in restricted-access locations, for the period provided for in applicable law. We store your Personal Data in third-party data centers located in Virginia, in the United States. We currently use data center services provided by cloud computing operators such as AWS. Before sending your Personal Data for storage in other countries, we adopt all appropriate measures, as well as those required by law, to ensure that your Personal Data remains protected at all times. We also adopt market best practices to prevent the loss or destruction of your Personal Data. In any event, no platform is fully secure. If you have any concerns or suspicions that your Personal Data is at risk, please contact us by e-mail at [privacidade@8arm.io](mailto:privacidade@8arm.io). ## 10. International Transfer Your Personal Data may be transferred to other countries, for example to overseas storage service providers. In cases where your Personal Data is transferred outside of Brazil, we will adopt all appropriate measures and those required by law to ensure that your Personal Data remains duly protected, and that such transfer is carried out in accordance with one of the mechanisms set out in the LGPD and in any other applicable regulations. ## 11. Do you need to provide your consent for WGMI to use your Personal Data as described in this Policy? The LGPD sets out several situations in which the processing of Personal Data is permitted regardless of the consent of the data subject. These are the so-called "legal bases for processing." This means that, if you choose to use the Services, in some cases we may collect and process your Personal Data regardless of your consent (if there is a "legal basis" set out in the LGPD that allows us to do so), such as for the performance of preliminary measures prior to contracting or for the performance of a contract with you, for compliance with legal and regulatory obligations, for the regular exercise of rights under a contract or in judicial, administrative, and arbitration proceedings, for credit protection, to ensure the prevention of fraud and the safety of the data subject in identification and authentication processes for registration in electronic systems, for the legitimate interests of WGMI or of third parties, among others. Where applicable, we will request your consent to process your Personal Data. It is important to note that the withdrawal of your consent will only require us to cease the processing of Personal Data carried out exclusively on the basis of consent. ## 12. Changes to this Policy We may amend the provisions of this Policy at our discretion and at any time. Whenever we substantially amend this Policy, such amendments will be effective after being: (i) published on the Platform; or (ii) sent by e-mail to the User. The User should check the updated version of this Policy each time they visit the Platform. ## 13. Want to talk to us? You may file a complaint or clarify any questions through the Service Channels listed below. You may also send a message to the ANPD, but we ask that you first try to resolve any issues directly with us, as our primary concern is to keep our Users satisfied with our Services. We will do our best to fulfill that mission through easy and attentive communication with Users. Service Channels: By e-mail at [privacidade@8arm.io](mailto:privacidade@8arm.io) --- # Terms of Use > Terms and conditions for using Tako's platform and services. Page: https://tako.ai/en/terms-of-use/ · Português: https://tako.ai/pt/terms-of-use.md Legal ## Terms of Use ## RESUMO DOS TERMOS DE USO Neste item Você terá um resumo dos principais pontos dos nossos Termos de Uso sobre o acesso aos serviços de processamento de documentos e informações relacionados à contratação do Colaborador pela Empresa, criando um diretório de informações do Colaborador, podendo emitir relatórios, bem como acessar outros benefícios, serviços e soluções oferecidos na Plataforma. Lembrando que isso é apenas um resumo para facilitar a sua leitura dos Termos de Uso como um todo. Ao aceitar estes Termos de Uso, Você poderá ter acesso, dentre outros, aos seguintes Serviços: 1. Processamento de folha de pagamento dos Colaboradores; 2. Emissão de holerites dos Colaboradores; 3. Tecnologia que permite o controle e automatização do pagamento de salários e encargos trabalhistas e previdenciários; 4. Emissão de guias governamentais relacionadas ao pagamento de encargos trabalhistas e previdenciários; 5. Consolidação de informações do Colaborador registradas pelo Usuário Autorizado; 6. Emissão de relatórios com base nos dados e informações dos Colaboradores; Em geral, para utilização de tais Serviços, Você deverá: 1. Manter seus dados cadastrais sempre atualizados junto à **WGMI**; 2. Utilizar os Serviços conforme previsto nestes Termos de Uso, não podendo praticar as práticas previstas no item 8; 3. Zelar pela manutenção da segurança e confidencialidade de suas Credenciais de Acesso; 4. Respeitar os Direitos de Propriedade Intelectual da **WGMI**; e 5. Zelar para que o acesso à Plataforma e aos Serviços se dê sempre em condições técnicas adequadas. ## TERMOS DE USO ### 1. INTRODUÇÃO 1. Estes Termos e Condições Gerais de Uso (" **Termos de Uso** ") contêm os termos e condições para a utilização desta plataforma, juntamente com todo o seu conteúdo, o que inclui o aplicativo (" **Plataforma** "), e têm por objeto definir as regras de acesso e utilização da Plataforma pelos **USUÁRIOS**. A Plataforma é desenvolvida, controlada e operada pela **WGMI TECNOLOGIAS LTDA.**, sociedade limitada, com sede na Rua Professor Atílio Innocenti, 165 – 6o andar, Sala 102 na cidade de São Paulo, Estado de São Paulo, Brasil, inscrita no Cadastro Nacional da Pessoa Jurídica do Ministério da Fazenda (" **CNPJ** ") sob o nº 45.645.560/0001-31 (" **WGMI** "). 2. Toda vez que houver menção aos termos "WGMI", "nós" ou "nossos" estaremos nos referindo à WGMI; bem como toda vez que houver menção aos termos "USUÁRIO", "você", "seu" e "sua", estaremos nos referindo a você USUÁRIO, que está consentindo com estes Termos de Uso e com a Política de Privacidade para fazer uso e acesso à Plataforma. 3. Para a utilização dos Serviços ofertados pela **WGMI** (tal como adiante definidos) e das funcionalidades disponibilizadas através da Plataforma, é necessário que a **WGMI** tenha acesso a determinados dados pessoais dos **USUÁRIOS**. Maiores detalhes sobre os tipos de dados pessoais coletados e as suas respectivas finalidades são apresentados na Política de Privacidade da **WGMI**, disponível em [tako.ai/en/privacy-policy](https://tako.ai/en/privacy-policy/). 4. **AO UTILIZAR A PLATAFORMA, VOCÊ AUTOMATICAMENTE CONCORDA COM TODAS AS REGRAS DESTES TERMOS DE USO E DEMAIS CONDIÇÕES AQUI MENCIONADAS, RESPONSABILIZANDO-SE INTEGRALMENTE POR TODOS E QUAISQUER ATOS POR SI PRATICADOS NA PLATAFORMA, BEM COMO PELAS CONSEQUÊNCIAS RELACIONADAS AO SEU USO. VOCÊ TAMBÉM NÃO PODERÁ SE ESCUSAR DESTES TERMOS DE USO, ALEGANDO IGNORÂNCIA SOBRE AS SUAS REGRAS E CONDIÇÕES, INCLUSIVE QUANTO A EVENTUAIS MODIFICAÇÕES NAS SUAS DISPOSIÇÕES. CASO VOCÊ NÃO CONCORDE COM QUALQUER DOS TERMOS E CONDIÇÕES ABAIXO ESTABELECIDOS, VOCÊ NÃO DEVE UTILIZAR A PLATAFORMA.** 5. Estes Termos de Uso estão integralmente disponíveis para consulta em nosso Aplicativo **WGMI** e no endereço eletrônico [tako.ai](https://tako.ai/), podendo ser acessados pelo **USUÁRIO** a qualquer momento. ### 2. DEFINIÇÕES 1. Para facilitar o seu entendimento e evitar repetições, a lista completa dos termos definidos utilizados e seus respectivos significados está disponibilizada ao final destes Termos de Uso. ### 3. VINCULAÇÃO DO USUÁRIO 1. O **USUÁRIO** reconhece e declara que: (i) acessa a Plataforma por livre e espontânea vontade; e (ii) realizou todos os passos indicados na Plataforma para finalização do seu cadastro junto à **WGMI**, conforme definido abaixo, incluindo, mas não se limitando, ao preenchimento de dados cadastrais e ao aceite dos Termos de Uso e da Política de Privacidade da **WGMI**. 2. Os presentes Termos de Uso terão início na data de seu aceite e têm como objetivo regular os direitos e obrigações atribuíveis à **WGMI** e ao **USUÁRIO** no âmbito do acesso à Plataforma e da utilização / prestação dos Serviços. O **USUÁRIO** estará automática e expressamente vinculado às condições previstas nestes Termos de Uso ao clicar em "Declaro que li e aceito o inteiro teor destes Termos de Uso, ficando desde já obrigado(a) e sujeito(a) aos direitos e obrigações aqui previstos", conforme indicado abaixo. 3. São ainda consideradas parte integrante destes Termos de Uso quaisquer comunicações enviadas e/ou disponibilizadas pela **WGMI** ao **USUÁRIO** por meio da Plataforma, e-mail, SMS ou telefones informados pelo **USUÁRIO** no momento do seu cadastro. O cadastro do **USUÁRIO** na Plataforma implicará no recebimento de comunicações eletrônicas enviadas pela ou em nome da **WGMI**. Caso o **USUÁRIO** não queira receber comunicações promocionais, o **USUÁRIO** poderá efetuar seu descredenciamento a qualquer momento, usando o link para *opt-out* que será enviado conjuntamente à comunicação eletrônica da **WGMI**. 4. A **WGMI** poderá, a qualquer momento, alterar os presentes Termos de Uso, o que fará mediante publicação da versão atualizada na Plataforma e prévia comunicação ao **USUÁRIO** por meio (i) do envio de comunicação ao endereço de e-mail cadastrado pelo **USUÁRIO** na Plataforma; (ii) de aviso no momento de acesso à Plataforma; e/ou (iii) de comunicação de qualquer outra forma aos **USUÁRIOS**. Caso o **USUÁRIO** não concorde com as modificações, poderá solicitar o encerramento de sua Conta. 4.1. As atualizações destes Termos de Uso entrarão em vigor na data de sua publicação, a não ser que seja informado em sentido diverso. 4.2. Para identificar a data e a versão dos Termos de Uso vigentes, o **USUÁRIO** deverá verificar a seção "Data da última atualização", no início deste documento. 4.3. O **USUÁRIO** declara reconhecer o meio eletrônico e todas as suas etapas como sendo um meio válido de contratação, bem como a sua identificação no momento da contratação com a **WGMI** como prova de sua concordância com esse formato de contratação. ### 4. O QUE A PLATAFORMA OFERECE? 1. **Funcionalidade.** A Plataforma permite ao **USUÁRIO** o acesso a serviços de processamento de documentos e informações relacionados à contratação do Colaborador pela Empresa, criando um diretório de informações do Colaborador, podendo emitir relatórios, bem como acessar outros benefícios, serviços e soluções oferecidos na Plataforma (" **Serviços** "). 2. Ao se cadastrar na Plataforma e aderir a estes Termos de Uso, a Empresa e o Usuário Autorizado poderão ter acesso, dentre outros, aos seguintes serviços: 2.1. Processamento de folha de pagamento dos Colaboradores; 2.2. Emissão de holerites dos Colaboradores; 2.3. Tecnologia que permite o controle e automatização do pagamento de salários e encargos trabalhistas e previdenciários; 2.4. Emissão de guias governamentais relacionadas ao pagamento de encargos trabalhistas e previdenciários; 2.5. Consolidação de informações do Colaborador registradas pelo Usuário Autorizado; 2.6. Emissão de relatórios com base nos dados e informações dos Colaboradores; 3. A **WGMI** poderá, a qualquer momento, ampliar as funcionalidades e/ou serviços oferecidos na Plataforma. O uso por parte do **USUÁRIO** de qualquer nova funcionalidade ou serviço significará que o **USUÁRIO** aceitou e aderiu integralmente aos Termos de Uso aplicáveis a tais funcionalidades ou serviços. 4. A **WGMI** poderá, a qualquer tempo, descontinuar de forma definitiva ou temporária os Serviços disponibilizados por meio da Plataforma, mediante comunicação prévia ao **USUÁRIO** e sem que lhe seja devida qualquer indenização. 5. **Acesso.** A Plataforma pode ser acessada através do endereço eletrônico [www.8arm.io](http://www.8arm.io/) ou do aplicativo da **WGMI**. 6. **Funcionamento.** A Plataforma funciona mediante conexão à internet e o seu acesso e uso são destinados (i) aos Usuários Autorizados que desejam realizar o registro das informações dos Colaboradores e (ii) a Colaboradores que desejam acessar suas informações registradas pela Empresa, nos limites destes Termos de Uso. ### 5. ACESSO E USO DA PLATAFORMA 1. Para fazer uso dos Serviços oferecidos pela Plataforma, o Colaborador deverá: (i) ter 18 (dezoito) anos ou mais, (ii) ser residente no Brasil, e (iii) possuir inscrição ativa no Cadastro de Pessoas Físicas do Ministério da Fazenda (" **CPF** ") junto à Receita Federal, e apresentar cópia dos seguintes documentos: (a) RG; (b) CPF; (c) comprovante de residência 1.1. Conforme aplicável, a WGMI poderá solicitar documentos adicionais ao Colaborador no momento do cadastro para fazer o uso dos Serviços oferecidos pela Plataforma. 1.2. Menores de 18 (dezoito) anos deverão ser assistidos por seus responsáveis legais, os quais deverão preencher a correspondente autorização por escrito, nos termos da legislação vigente, estando o menor sob sua autoridade e em sua companhia. 2. Para fazer uso dos Serviços oferecidos pela Plataforma, a Empresa deverá (i) possuir inscrição ativa no junto à Receita Federal (CNPJ), e apresentar (ii) cópia do estatuto ou contrato social e (iii) dados pessoais referentes aos seus Usuários Autorizados. 3. No acesso à Plataforma, o **USUÁRIO** deverá fornecer as informações cadastrais, que contemplarão, sem prejuízo de outros que venham a ser solicitados, os dados que permitam a identificação do **USUÁRIO**, tais como, conforme aplicável: (i) nome completo ou razão social; (ii) CPF ou CNPJ; (iii) informações para contato (e-mail e telefone); (iv) endereço residencial ou da sede; (v) data de nascimento; (vi) documento de identidade com foto (RG, CNH ou passaporte); (vii) cópia do estatuto ou contrato social; e (viii) fotografia ( *selfie*). Para mais informações sobre dados de cadastro coletados, visite a Política de Privacidade da **WGMI**. Será permitido apenas um cadastro por CPF ou CNPJ, conforme aplicável. 4. O **USUÁRIO** declara que os documentos fornecidos para efetuar os cadastros junto à Plataforma são completos e todas as informações enviadas à **WGMI** são verdadeiras, exatas, atuais e completas. O **USUÁRIO** é o único responsável pelos dados fornecidos, de maneira que se responsabiliza criminal e civilmente pela veracidade, completude, atualização e exatidão das informações fornecidas. A **WGMI** não se responsabiliza por erros nos cadastros efetuados pelos **USUÁRIOS**. 5. O acesso à Plataforma e à Conta será feito por meio de um conjunto único de credenciais composto por *login* e senha (" **Credenciais de Acesso** "), criado pela **WGMI** e enviado ao Colaborador ou ao Usuário Autorizado, conforme aplicável, que são os únicos responsáveis pela manutenção de sua segurança e confidencialidade. O Colaborador ou o Usuário Autorizado poderão solicitar a alteração das Credenciais de Acesso através da Plataforma ou via Canais de Atendimento. O **USUÁRIO** compromete-se a cumprir com quaisquer alterações nos requisitos de acesso que a **WGMI** venha a aplicar, adicionando métodos e/ou critérios adicionais de autenticação ou alterando os existentes, a fim de aumentar a segurança da Plataforma e Serviços e/ou cumprir com novos requisitos de segurança ou técnicos decorrentes da legislação aplicável. ### 6. ANÁLISE DE CADASTRO E INFORMAÇÕES 1. **WGMI** poderá solicitar e o **USUÁRIO** se compromete a fornecer, a qualquer tempo, informações e documentos adicionais a fim de garantir a veracidade e a atualização das informações cadastrais, bem como o cumprimento da regulamentação de cadastro de clientes e demais obrigações legais e regulatórias às quais a **WGMI** se sujeita. 2. O **USUÁRIO** está ciente de que a **WGMI** poderá realizar todas as consultas e/ou solicitações que sejam necessárias, diretamente ou por meio de terceiros, para validar as informações e os documentos fornecidos pelo **USUÁRIO**, com base nestes Termos de Uso e na Política de Privacidade, incluindo, mas não se limitando, a checagem de informações na Receita Federal do Brasil e a análise de dados no Cadastro de Clientes do Sistema Financeiro Nacional – CCS, bem como bases de restrições creditícias, tais como o SPC e/ou o SERASA. 3. As informações do **USUÁRIO** poderão, ainda, ser processadas conjuntamente com as de outros **USUÁRIOS** para o fim de gerar relatórios de análise de segmento por meio de *big data*, os quais poderão ser compartilhados com terceiros. ### 7. USO INDEVIDO DA PLATAFORMA 1. Em caso de suspeita de acesso indevido à Plataforma por terceiros, o **USUÁRIO** deve informar o fato à **WGMI** imediatamente através de um dos Canais de Comunicação. O uso e acesso da Conta poderão ser temporariamente bloqueados até que o **USUÁRIO** receba novas Credenciais de Acesso. ### 8. PRÁTICAS PROIBIDAS 1. **Proibições.** Você fica ciente e concorda que, durante a utilização da Plataforma, é terminantemente proibido: ceder, sublicenciar, vender, doar, alienar, alugar, distribuir, transmitir ou transferir, total ou parcialmente, a terceiros, sob quaisquer modalidades, a qualquer título, bem como copiar, modificar, ampliar, reduzir, adaptar, traduzir, decompilar, desmontar, executar engenharia reversa ou de qualquer forma explorar economicamente a Plataforma, incluindo os dados e as informações disponibilizadas pela Plataforma, bem como utilizá-los (a) para finalidades que não estejam previstas nestes Termos de Uso, no Contrato ou, ainda, (b) para a criação ou fornecimento de outros produtos ou serviços concorrentes à Plataforma;; disseminar ou instalar vírus ou qualquer outro código, arquivo ou *software* malicioso com o propósito de interromper, destruir, acessar indevidamente, limitar ou interferir no funcionamento ou segurança da Plataforma, bem como das informações, dados e equipamentos da **WGMI**, de outros **USUÁRIOS** da Plataforma ou de terceiros, ou, ainda, para qualquer outra finalidade ilícita;; usar e acessar a Plataforma, ou praticar atos, de forma que prejudique a segurança, integridade, disponibilidade e/ou o funcionamento normal da Plataforma;; acessar a Plataforma, ou quaisquer dados nela contidos, de maneira não autorizada, ou praticar qualquer ato que resulte em violação da privacidade de outros **USUÁRIOS** da Plataforma;; utilizar as Credenciais de Acesso de terceiro, ou compartilhar as suas Credenciais de Acesso com terceiro;; carregar, transmitir, divulgar, exibir, enviar, ou de qualquer outra forma tornar disponível qualquer conteúdo que viole direitos de terceiros ou seja ilegal, incluindo, sem limitação, conteúdo ofensivo à honra e à privacidade de terceiros, racista, discriminatório, pornográfico, obsceno, difamatório ou calunioso, vulgar, preconceituoso, ou que possa gerar responsabilidade civil ou criminal; e; praticar qualquer ato contrário à legislação em vigor e a estes Temos de Uso. **WGMI** reserva-se o direito de, mediante simples comunicação ao **USUÁRIO** em questão, suspender preventivamente ou cancelar, a qualquer momento, o respectivo cadastro e a correspondente prestação dos Serviços, em caso de mera suspeita de fraude, obtenção de benefício ou vantagem de forma ilícita, ou pelo não cumprimento de quaisquer condições previstas nestes Termos de Uso ou na legislação aplicável. ### 9. RESPONSABILIDADES DO USUÁRIO E DA WGMI 1. **Uso da Plataforma.** O **USUÁRIO** é exclusivamente responsável pelo uso da Plataforma, devendo respeitar as regras destes Termos de Uso, bem como a legislação aplicável. O **USUÁRIO** concorda em utilizar a Plataforma de forma adequada, com boa-fé, apenas para fins lícitos e de acordo com as regras previstas nestes Termos de Uso. 2. **Obrigações do USUÁRIO.** O **USUÁRIO** está ciente de que, para acessar e usar a Plataforma, deverá: fornecer, sempre que solicitado pela **WGMI**, informações verdadeiras, exatas, atuais e completas;; atualizar imediatamente as informações fornecidas, sempre que estas sofrerem qualquer alteração, inclusive para assegurar o recebimento pelo **USUÁRIO** de quaisquer comunicações da **WGMI**;; zelar pela manutenção da segurança e confidencialidade de suas Credenciais de Acesso;; respeitar, entre outros, os Direitos de Propriedade Intelectual da **WGMI**; e; zelar para que o acesso à Plataforma e aos Serviços se dê sempre em condições técnicas adequadas. 3. **Meios de acesso à Plataforma e aos Serviços.** A **WGMI** não oferece aos **USUÁRIOS** dispositivos de *hardware*, tampouco serviços de conexão à internet ou qualquer outro serviço técnico necessário para uso da Plataforma, isentando-se de qualquer responsabilidade nesse sentido. É de inteira responsabilidade do **USUÁRIO**: equipar-se e responsabilizar-se pelos dispositivos de *hardware* (computador, celular, *tablet*, entre outros) necessários para o acesso à Plataforma, bem como pelo acesso destes à internet;; manter seguro o ambiente de seus dispositivos de acesso à Plataforma, valendo-se de ferramentas específicas para tanto, tais como antivírus, *firewall*, entre outras, de modo a contribuir para a prevenção de riscos eletrônicos;; utilizar navegadores e/ou, conforme o caso, sistemas operacionais atualizados e eficientes para a plena utilização da Plataforma, de acordo com as especificações fornecidas pela **WGMI**;; manter o Aplicativo sempre atualizado, de acordo com a última versão disponível nas lojas oficiais para dispositivos Apple (App Store) e Android (Google Play Store);; manter seus sistemas *antispam* configurados de modo que não interfiram no recebimento pelo **USUÁRIO** das comunicações feitas pela **WGMI**; e; arcar com eventuais custos de conexão e acesso à internet para o uso da Plataforma. 4. **PENALIDADES.** O **USUÁRIO** É RESPONSÁVEL POR TODA E QUALQUER VIOLAÇÃO DESTES TERMOS DE USO E DA LEI APLICÁVEL, SEJA POR AÇÃO OU OMISSÃO. EM CASO DE INFRAÇÃO COMETIDA PELO **USUÁRIO**, EM RAZÃO DO DESCUMPRIMENTO DESTES TERMOS DE USO, VIOLAÇÃO DE QUALQUER LEI APLICÁVEL OU DE DIREITOS DA **WGMI** E/OU DE TERCEIROS, O **USUÁRIO** RESPONDERÁ, PERANTE A **WGMI** E TERCEIROS, POR TODAS AS PERDAS, DANOS E PREJUÍZOS, DIRETOS E/OU INDIRETOS, A QUE DER CAUSA, SUJEITANDO-SE, INCLUSIVE, ÀS SANÇÕES CIVIS E PENAIS PREVISTAS NA LEGISLAÇÃO APLICÁVEL. O **USUÁRIO** COMPROMETE-SE A INDENIZAR A **WGMI** PELOS DANOS CAUSADOS, INCLUSIVE NOS CASOS DE DEMANDAS PROMOVIDAS POR OUTROS **USUÁRIOS** E/OU TERCEIROS. APLICAM-SE A ESTAS DISPOSIÇÕES OS ARTIGOS 186 E 927 DO CÓDIGO CIVIL BRASILEIRO (LEI N. 10.406/2002). 5. **ISENÇÃO DE RESPONSABILIDADE.** A **WGMI**, SUAS AFILIADAS, PARCEIROS, EMPREGADOS OU COLABORADORES, NÃO PODERÃO SER, EM HIPÓTESE ALGUMA, RESPONSABILIZADOS (I) POR ACESSOS OU MOVIMENTAÇÕES INDEVIDAS EM SUA CONTA; (II) POR DANOS, DIRETOS OU INDIRETOS, QUE RESULTEM DE, OU QUE TENHAM RELAÇÃO COM O MAU USO OU INABILIDADE NO USO DA PLATAFORMA, DA CONTA PELO **USUÁRIO** OU POR QUAISQUER TERCEIROS; OU (III) PELA VERACIDADE DAS INFORMAÇÕES PESSOAIS PRESTADAS PELO **USUÁRIO**. 6. **Serviços de Terceiros.** A **WGMI** utiliza serviços de terceiros para manter o funcionamento da Plataforma (por exemplo, serviço de hospedagem). Esses serviços são de responsabilidade dos terceiros que os disponibilizam, e por essa razão são regidos por termos de uso próprios. A **WGMI**, na medida do possível, manterá o **USUÁRIO** informado sobre prazos e providências tomadas para sanar eventuais falhas de tais serviços. 7. **INDISPONIBILIDADE DA PLATAFORMA.** TENDO EM VISTA AS CARACTERÍSTICAS INERENTES AO AMBIENTE DA INTERNET, A **WGMI** NÃO SE RESPONSABILIZA POR FALHAS DE ACESSO OU NAVEGAÇÃO NA PLATAFORMA DECORRENTES DE CIRCUNSTÂNCIAS ALHEIAS À SUA VONTADE E CONTROLE, TAIS COMO INTERRUPÇÕES OU SUSPENSÕES DE CONEXÃO, TRANSMISSÕES DE COMPUTADOR INCOMPLETAS OU QUE FALHEM, BEM COMO POR FALHA TÉCNICA, INCLUINDO, SEM LIMITAÇÃO, O MAU FUNCIONAMENTO ELETRÔNICO DE QUALQUER REDE, HARDWARE OU SOFTWARE DO **USUÁRIO** OU DE TERCEIROS, FALHAS NA INTERNET EM GERAL, QUEDAS DE ENERGIA, MAU FUNCIONAMENTO ELETRÔNICO E/OU FÍSICO DE QUALQUER REDE DE TELECOMUNICAÇÕES. ### 10. DIREITO DE RECUSA, CANCELAMENTO E SUSPENSÃO DE CADASTRO 1. **Cancelamento do Cadastro do Colaborador.** O cancelamento do cadastro do Colaborador poderá ser feito pelo próprio Colaborador através de contato via email para o endereço [ajuda@8arm.io](mailto:ajuda@8arm.io), a qualquer tempo, desde que não esteja vinculado a uma Empresa. 2. **Cancelamento do Cadastro da Empresa.** O cancelamento do cadastro da Empresa poderá ser requisitado pela mesma explicitando o interesse via email para com o responsável pela conta na WGMI ou através do endereço [ajuda@8arm.io](mailto:ajuda@8arm.io). 3. **Cancelamento do Cadastro pela WGMI.** A **WGMI** reserva-se o direito de, mediante simples comunicação ao **USUÁRIO** em questão, suspender preventivamente ou cancelar, a qualquer momento, o respectivo cadastro e a correspondente prestação dos Serviços, caso identifique a ocorrência de desvio de finalidade na utilização da Plataforma, operações fora do padrão de uso, transações fraudulentas ou ilícitas, obtenção de benefício ou vantagem de forma ilícita, fornecimento de informações falsas, imprecisas, incompletas ou enganosas, não fornecimento de informações e/ou documentos adicionais ou o não cumprimento de quaisquer das condições previstas nestes Termos de Uso ou na legislação aplicável. Nesses casos, nenhuma indenização será devida pela **WGMI** ao **USUÁRIO** ou a terceiros pelos danos diretos e indiretos porventura causados. Na hipótese de transações ilícitas ou fraudulentas que gerem prejuízos a terceiros, o **USUÁRIO** será responsável por quaisquer indenizações e/ou reposições que venham a ser necessárias em face de tais terceiros de boa-fé. O **USUÁRIO** está ciente e de acordo que a **WGMI** poderá promover todas as medidas necessárias para perseguir e resguardar seus direitos, incluindo medidas judiciais. 4. A **WGMI** poderá cancelar a prestação dos Serviços, comunicando o **USUÁRIO**, nas seguintes hipóteses: (i) imotivadamente, mediante comunicação ao **USUÁRIO** com, no mínimo, 30 (trinta) dias de antecedência; e (ii) em caso de falecimento do **USUÁRIO** e, no caso de pessoa jurídica, na hipótese de falência ou insolvência da empresa. ### 11. DIREITOS DA WGMI SOBRE A PLATAFORMA 1. **Licença de Uso.** Sujeito a estes Termos de Uso, a **WGMI** concede ao **USUÁRIO** uma licença limitada, temporária, não exclusiva e não transferível para usar a Plataforma somente para usufruir dos Serviços, desde que o **USUÁRIO** cumpra com as suas obrigações dispostas nestes Termos de Uso. A autorização aqui concedida não permite a exploração comercial da Plataforma. 2. **Conteúdo WGMI.** Todos os direitos de propriedade intelectual relativos à Plataforma, bem como todas as suas funcionalidades, são de propriedade exclusiva da e/ou são licenciados à **WGMI**, inclusive no que diz respeito aos seus textos, imagens, marcas, *layouts*, *software*, códigos, bases de dados, gráficos, artigos, fotografias, vídeos, obras audiovisuais e demais conteúdos produzidos direta ou indiretamente pela **WGMI** ("Conteúdo **WGMI** "). 3. A Plataforma e o Conteúdo **WGMI** são protegidos pela legislação de direitos de propriedade intelectual, incluindo direitos autorais, direitos de propriedade industrial, dentre outros direitos. É proibido usar, copiar, reproduzir, modificar, traduzir, publicar, transmitir, distribuir, executar, fazer o *upload*, exibir, licenciar, vender, explorar, fazer *scraping* e/ou engenharia reversa da Plataforma e do Conteúdo **WGMI**, para qualquer finalidade, sem o consentimento prévio e expresso da **WGMI**. Qualquer uso não autorizado da Plataforma e do Conteúdo **WGMI** será considerado como violação aos direitos de propriedade intelectual da **WGMI**. 4. A **WGMI** reserva-se o direito de alterar ou remover da Plataforma, total ou parcialmente, o Conteúdo **WGMI**, incluindo funcionalidades, sem comunicação prévia ao **USUÁRIO**, sem que lhe seja devida qualquer indenização, mas, em nenhum caso, os direitos do **USUÁRIO** serão afetados. 5. Nenhuma disposição destes Termos de Uso deve ser entendida como restrição ou renúncia de quaisquer direitos da **WGMI** sobre a Plataforma, tampouco cessão aos **USUÁRIOS** dos direitos de propriedade intelectual da **WGMI**. 6. **Melhorias.** Todo e qualquer desenvolvimento, arranjo, melhoria, atualização ou nova versão realizados pela **WGMI** na Plataforma, nas suas funcionalidades e/ou no Conteúdo **WGMI**, ainda que por sugestão ou solicitação do **USUÁRIO**, serão de titularidade da **WGMI**, podendo a **WGMI** empregá-los livremente e, sem limitação, adaptá-los, aperfeiçoá-los, transformá-los, reproduzi-los, distribui-los, comercializá-los, levá-los a registro, cedê-los e licenciá-los, a qualquer título e a seu exclusivo critério. 7. **Feedback.** Você reconhece que a **WGMI** é livre para usar, aplicar, modificar, publicar, reproduzir e comercializar quaisquer comentários, informações, ideias, conceitos, opiniões, técnicas e/ou quaisquer outros materiais contidos em qualquer comunicação que Você envie à **WGMI**, seja por meio da Plataforma ou por outros canais de comunicação, incluindo, sem limitação, qualquer sugestão, solicitação de melhorias, recomendações oferecidas por Você à **WGMI**, sejam ou não relacionadas à Plataforma (" **Feedback** "). Você, neste ato, cede à **WGMI** todos os direitos patrimoniais de propriedade intelectual relacionados aos Feedbacks, de forma gratuita, irrevogável, irretratável, total, perpétua e global, sem que seja devido a Você qualquer remuneração, reconhecimento, pagamento ou indenização. Você declara e garante que, anteriormente à presente cessão, era o titular de todos os direitos de propriedade intelectual sobre os Feedbacks (na medida do aplicável) e que o oferecimento dos Feedbacks à **WGMI**, incluindo a presente cessão, não viola quaisquer direitos de terceiros. 8. Todos os anúncios, ofertas, promoções, marcas, textos e conteúdo de terceiros veiculados através da Plataforma são de propriedade de seus respectivos titulares, sendo expressamente proibida a utilização indevida de quaisquer conteúdo ou marcas apresentadas na Plataforma. ### 12. COMO ENTRAR EM CONTATO COM O SUPORTE TÉCNICO DA PLATAFORMA? 1. **Suporte técnico.** A prestação do serviço de suporte técnico se limita a esclarecimentos acerca do funcionamento da Plataforma, pressupondo o conhecimento por parte dos **USUÁRIOS** do uso do equipamento pelo qual se acessa a Plataforma, bem como do sistema operacional sob o qual a Plataforma será utilizada. Pressupõe-se, ainda, a configuração adequada do computador ou do dispositivo móvel para permitir a utilização da Plataforma e o bom estado de funcionamento do referido equipamento. 2. **Limitações do suporte.** O Suporte Técnico fornecido pela **WGMI** não abrange a conexão com a internet, rede interna e computadores ou dispositivos móveis dos **USUÁRIOS**. A **WGMI** não se responsabiliza pelo não funcionamento da Plataforma oriundo de falhas de conexão à Internet ou de funcionamento dos computadores ou dispositivos móveis que você utilizar para acessar a Plataforma. ### 13. CANAIS DE ATENDIMENTO E COMUNICAÇÃO 1. **Canais de Atendimento.** Somente os contatos realizados por meio dos Canais de Atendimento oficiais da **WGMI** serão reconhecidos. Sendo eles através de email pelo endereço [ajuda@8arm.io](mailto:ajuda@8arm.io). 2. **Comunicações ao USUÁRIO.** Serão consideradas válidas todas as comunicações e notificações enviadas pela **WGMI** ao endereço de correio eletrônico constante do cadastro do **USUÁRIO**, cabendo a este a responsabilidade por mantê-lo atualizado. ### 14. O QUE MAIS O USUÁRIO PRECISA SABER SOBRE ESSES TERMOS DE USO? 1. **Autoridades.** Qualquer ação que configure, ou possa configurar, prática de crime ou ato de má-fé ou contrário aos bons costumes ensejará a comunicação pela **WGMI** às autoridades competentes, sem prejuízo das demais medidas cabíveis conforme os presentes Termos de Uso e legislação aplicável, especialmente as operações que possam estar configuradas na legislação que dispõe sobre os crimes de lavagem ou ocultação de bens, direitos e valores. 2. **Autonomia.** Estes Termos de Uso não criam qualquer outra modalidade de vínculo entre o **USUÁRIO** e a **WGMI**, inclusive, sem limitação, mandato, representação, parceria, associação, vínculo empregatício ou similar. A **WGMI** permanecerá uma entidade independente e autônoma. 3. **Cessão.** A **WGMI** poderá, a qualquer tempo, mediante prévia comunicação ao **USUÁRIO**, ceder os direitos e obrigações referentes a estes Termos de Uso a empresas de seu mesmo grupo econômico ou societário, ficando desde já ressalvado que a cessionária continuará a cumprir com todas as obrigações cedidas. 4. **Invalidade parcial.** Se alguma disposição destes Termos de Uso for considerada inválida, a validade das demais disposições destes Termos de Uso não será afetada e estas continuarão produzindo efeitos. 5. **Tolerância.** A omissão ou tolerância da **WGMI** em exigir o estrito cumprimento das obrigações previstas nestes Termos de Uso não constituirá, em nenhuma hipótese, novação ou renúncia, nem impedirá que a **WGMI** cobre esses direitos do **USUÁRIO** a qualquer tempo. 6. **Lei aplicável.** Esses Termos de Uso são regidos pelas leis da República Federativa do Brasil. 7. **Conflitos.** Quaisquer dúvidas e situações não previstas nestes Termos de Uso deverão ser preferencialmente resolvidas pela **WGMI** e, caso persistam, deverão ser solucionadas pelo foro do domicílio do **USUÁRIO**. 8. **Contato.** Caso você tenha qualquer dúvida ou deseje fazer um comentário, sugestão, reclamação ou elogio à **WGMI**, Você poderá entrar em contato com a **WGMI** por meio do e-mail [ajuda@8arm.io](mailto:ajuda@8arm.io). ### ANEXO ### Definições " **CNPJ** " significa o Cadastro Nacional de Pessoa Jurídica do Ministério da Fazenda. " **Colaborador** " significa o colaborador da Empresa que possui cadastro na Plataforma. " **Conta** " significa a conta detida pelo **USUÁRIO** na Plataforma, de forma a possibilitar a utilização dos Serviços. " **CPF** " significa o Cadastro de Pessoa Física do Ministério da Fazenda. " **Empresa** " significa a pessoa jurídica que contrata os Serviços da **WGMI**. " **Plataforma** " significa a plataforma controlada e operada pela **WGMI**, por meio da qual os **USUÁRIOS** podem acessar os Serviços. " **Serviços** " significa os serviços de processamento de documentos e informações relacionados à contratação do Colaborador pela Empresa, descritos no item 4 dos Termos de Uso. " **Termos de Uso** " significa estes Termos e Condições Gerais de Uso. " **USUÁRIO** " significa o Colaborador, a Empresa ou o Usuário Autorizado, conforme aplicável. " **WGMI** " significa a WGMI TECNOLOGIAS LTDA., sociedade limitada, com sede na Rua Professor Atílio Innocenti, 165 – 6º andar, Sala 102, na Cidade de São Paulo, Estado de São Paulo, inscrita no CNPJ sob o nº 45.645.560/0001-31.